Find all hotels by Arcotel in Ottenheim from AED 387

"The best part about the hotel was its location. It was next to the train station and underground. There was a tram that ran from near the hotel to downtown. Very convenient. The hotel was very clean and nice. The staff were friendly and helpful. Would definitely stay there again."

"Great hotel and staff service! Love it!"

"Great hotel, nice staff and the location is very good and close to city centre to walk. I would stay again and recommend it. "

"Second time staying here. Loved the view from the room. I was a little surprised to have to pay for the locker upon arrival before check-in to leave my luggage before my room was ready, which seemed to be new, but it was fine."

"Excellent location. Close to public transportation and attractions. Room is clean and spacious. New furnitures. Friendly staffs."

"Breakfast was great, fresh and varied, hotel super close to the train station which is what I needed. Hotel feels new, rooms clean and a good standard."

"It was a nice stay for me and my wife. Very central and convenient location. Bathroom is gorgeous with a nice free-standing bathtub that my wife enjoyed. It’s an older building and floors throughout our room were very squeaky. Bed was ok. Breakfast was really good. I would probably stay there again."

"My expedia confirmation said checkout was 12, but on arrival the hotel said it was 11. I told the front desk this, but they didn't seem bothered and just said it was wrong on Expedia. It was a bit annoying as we had planned our onward trains based on midday checkout. The room was nice, and we enjoyed the sauna in the gym. It is at least 30mins by bus from the main tourist areas, but we knew this when booking. The big issue was that the lifts were broken for most of our stay. It was annoying to walk up 4 flights of stairs, however the main issue was the entrance to these stairs were outside. They propped the door open and so anyone on the street could have wandered onto the guest floors. They should have had a staff member there checking people had room cards to come in. Very unsafe. I also feel like they should have made an effort to apologise to guests (maybe offer a free drink? Or at least a message under the door). All they did was put a sign on the lifts. Another issue was the cleaners took all our towels away and didn't replace them. No one from reception answers the phone ever (we tried on several days for different reasons, and no one ever answered), so we had to go back up and down 3 flights of stairs to get towels from the gym. Also we had spiders in our bathroom despite being on the fourth floor, which we think is because there is a big gap under the sink which hasn't been blocked off."

"Was very good with wide selection "