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"This hotel is in a great location. The hop on hop off bus stop is right across the street so we didn't need to go far to pick that up. There is a restaurant next door that was great. It's also walkable to other sites. I would recommend."

"Fantastic hotel in great location. Staff friendly and helpful. Great breakfast, comfortable bed. Perfect- would highly recommend and definitely stay again if visiting Bilbao"

"The front desk folks are the magic. Keli noticed we were still waiting on our uber and offered to get us a taxi. Thank God she did as the Uber driver never showed up and we just made our connecting flight. "

"I'd like to give this a higher review but unfortunately I had a couiple things stolen from me. Luckily they were expendable, including some hair gel and a full bag of walnuts, but it makes me wodner what worse could have happened if I had left my passport of wallet out, or did not bring a padlock with me for my locker. Made me not feel very great. However, the laundry service, staff (shoutout Eliot), free breakfast, and loung area made up for this fault. It is also near El casco viejo, but it requires a good walk up a hill. But grocery storee is nearby which is super appreciated. Bring your own towel because you have to rent one here."

"Lovely place, very clean and in a great location, staff were very helpful "

"Good clean hotel typical Ibis good value clean no issues"

"Located near access to major transportation arteries and a short walk to the historic center. "

"I really enjoyed this hotel. It was clean and had a great breakfast. It was also incredibly central to everything in Bilbao. I would stay here again."

"The hotel staff were super nice, especially on reception, always happy to give directions or a recommendation. The room is nice, we had a lovely gesture on one of our birthdays, when chocolates and a free drinks token for the both of us at sky bar was left, what a lovely touch! Not many sun loungers by the pool but is only a roof terrace to be fair. Only other feedback is that the hanging situation is a smidge impractical if you are a lady and bring lots of dresses. You need to move the tea and coffee station for your clothes to actually hang. That feature is more aesthetic than practical. Otherwise the hotel is lovely, with good facilities and lush location next to the old town. "