"Excellent service from the staff who were all very smart and presentable,,nothing was too much for them ,vary clean and fresh smelling,,could not fault the rooms as we found everything just right,,and the most hot hot hot water that we've had in any hotel for a good few years,,so from both of us, it's a very good Thank You for our stay,,and we will see you again soon "

"Love this hotel always stay here in Carlisle Central to everything "

"Really friendly excellent staff, who were very helpful."

"This hotel is of a top standard that many hotels could learn from. We thoroughly enjoyed our stay and will return. This hotel is the perfect half way stop between Aberdeen and the Midlands. Room was excellent. Service faultless. Restaurant and food top quality. Limited food choice but all top quality selection for all tastes. We loved this hotel. Congratulation to the management and staff for a lovely stay."

"A charming old town hotel with a great menu and drinks. A knowledgeable host who was very helpful."

"It’s hard to comment properly as we arrived late in the dark but even still the staff on the desk were so friendly greeting us, and super helpful and understanding when I realised I’d made a mistake with the booking. It’s lovely and quiet despite being so close to the motorway. Immediately put at ease and reassured that it’s a great place to stay, even if as it is for us just an overnight stopover mid journey. "

"Really excellent room"

"For what it is, a room in an inn over a pub, it was excellent. Though the room was small, it was clean and comfortable and the staff were very friendly. I would definitely stay again."