Search Residences in Outgual

"Royal stay at a very very exclusive hotel"

"I like spicy food,I enjoyed the breakfast and snacks Dinner and lunch not spicy The staffs are nice and friendly "

"3.5 kms of very bad road. Too far from the city. Very expensive commute to the city and airport. "

"Amazing!!! Excellent service, excellent staff, friendly, efficient, very helpful. "

"Nice place for the price. The food was good."

"Great experience. Property rooms were five star and lots of great entertainment in the evenings. "

"We had the BEST time! Its the perfect place to shut off for a few days. We will be back. "

"We stayed at The Source for 2 nights in April 2025. We are a family of 6 and booked 3 twin rooms. The first thing to say about the hotel, is that it is obviously owned by someone, or by a group of people, who know what quality looks like. The hotel looks exactly like the photos, It is a boutique hotel with some fantastic touches and facilities. The buildings, the pool, the Spa, and the gardens, are all fantastic. Tasteful, well designed, and incredibly well maintained. However, in stark contrast to the appearance, the management of this hotel is very very poor. I would summarise it by saying that the guest services team is a. absent, b. takes no ownership for the client experience, and c. lacks any empathy for what a client may expect when booking and staying in a property like this one. As soon as we checked in, there were clues all around that the management was not engaged in the client experience. We saw guests being poorly served and becoming frustrated, numerous gaps in the organisation, some of which were explained away by the fact that the hotel 'had just hosted a wedding', and an on-site team that looked tired and disinterested. The biggest challenge with our own stay, was the checkout. We were leaving early for a 10.50am flight, and discussed the arrangements with the reception the day before. We agreed that we would order a taxi at 8am, for an 8.30am collection. Sounds easy? You would think so, but for some reason the reception failed to mention that they woul"

"Most friendliest staff"