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"Amazing location and a nice hotel overall but the service is pretty lacking. There was no “do not disturb” sign in our room and we went down to reception and asked them not to clean the room one day, they went in and did it anyway. The reception wouldn’t provide change for notes and made us use our card but had another till they were using to give change from the bar. You have to walk from the restaurant downstairs to reception any time you want to pay for anything. We pre-booked a taxi for...

"I’ve stayed at Aqua Mirage Club & Aqua Parc multiple times over the years—this was probably our 6th visit—and it used to be our go-to hotel. Unfortunately, this recent experience was disappointing and will likely be our last. The rooms have gone downhill. There is no smart TV, and the small TV provided was locked to a single channel, which is not acceptable for a hotel of this level. The WiFi was also extremely unreliable—you constantly have to reconnect, which makes it frustrating to use. What...

"The food was very good. Staff was friendly."

"Wonderful stay!!! "

"The menu is limited. I didn't bother with breakfast unless I had to go on an excursion. Although the menu is limited, the food tastes good. "

"Great hotel - really enjoyed our time here. WOuld come again. One question what was the scent in the lobby ? very nice. "

"Exceptional staff, beautiful rooms, delicious food. A real home away from home experience! "

"The staff is very helpful , location is perfect and also the ac works fine, bathroom Needs a lot of TLC, however water pressure is fine hot and cold water, bk is not international , is limited but I am not a bk person. Suggestion Always pay the hotel Transfer because they will help you with the bags, due to taxis are not allowed inside the Medina. If you book your own taxi you ll have to take your own bags into the riad and believe me, it will be a nightmare. Transfer for us was 15 euros, ...

"Wir haben vier wunderbare Nächte zu zweit im Riad Monceau in Marrakesch verbracht (inklusive Frühstück und Abendessen) und waren rundum begeistert. Ein besonderes Highlight war die Live-Jazzband am Abend – mitreißend und sehr unterhaltsam. Die Musik findet direkt im Innenhof im Restaurantbereich statt und sorgt für eine ganz besondere Atmosphäre. Da das Restaurant sehr gut besucht ist, empfiehlt sich eine Reservierung. Unser Zimmer „Calif“ war wunderschön und sehr komfortabel eingerichtet....

"الإقامة ممتازة جدا "

"good stay"

"Staff was super helpful."

"On arrival we received a Free Welcome Pack & Free Drinks. Extremely good & exceptionally high quality Luxury Hotel. The location is fantastic, minutes walk to the city centre. Amazing to see how CLEAN & Polished this place is and smells like Roses. "

"Spa was so so. The jacuzzi's were turned off every one minute so you had to press the button every time to enjoy one minute which was very annoying. Also, the old maroccan guy at the white guy who lets cars through was very discriminating towards me and at some point became extremely mad at me as well for being maroccan unfortunately. Very weird altercation for me."

"I expected more from this resort, but was somewhat disappointed by the amenities and the food service "

"The service is impeccable and the property is beautiful and centrally located. The service was so friendly and accommodating ! We ordered room service which you can access Nobu menu also and it was white glove service. Highly recommend and will definitely comeback "