"Needs repairs, more maintainable and personal to service the guest"

"The hotel room itself was spacious, quiet and well appointed. The staff, unfortunately, were a complete disappointment. The young women at the front desk were extremely unprofessional, unpolished and unfriendly. Also, the maid service was inconsistent. On 2 of the 4 days of our stay, the room was not cleaned or beds made and we had to request clean towels when we returned to our room at the end of the day. There are far better hotel options available in Kansas City in the same area at the same...