"We stay at a lot of Four Seasons and this one seemed just like an average hotel room. It was nice but for the price you pay it should be excellent. The room was just so-so for us. We had to move rooms when we first got there because the toilet was broken. After a long day of traveling that was aggravating. Some of our other family stayed at the Ritz and it was much better IMO. For the price, I’d stay somewhere else."

"We received excellent support from the front desk staff when the room allocated was not appropriate for our family"

"I was told i would not have to pay for my stay and uet o still am batteling being treated with respect. My stay was i trusive, i was being stalked, harassed with noises in my room, and hacked."