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Hotel Heide Residenz

3.5 star property
Hotel Heide Residenz offers rejuvenating spa treatments and massages, plus a restaurant serving meals throughout the day with free WiFi keeping guests connected

Choose dates to view prices

Travelers find a peaceful retreat at Hotel Heide Residenz. Enjoy soothing massages, spa treatments, and an on-site gym. Unwind at the bar and dine from breakfast to dinner at the restaurant. Free in-room WiFi keeps you connected.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

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9.2 out of 10, Wonderful, 185 reviews
The price is AED 295
AED 325 total
includes taxes & fees
3 Jun - 4 Jun
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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Friday (6:00 AM - midnight) and Saturday - Sunday (8:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per night
Cribs (infant beds) are available for EUR 13.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 9.50 per person
  • Airport shuttle fee: EUR 20 per person (roundtrip)
  • Self parking fee: EUR 5.00 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 13.0 per night
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Frequently asked questions

Is Hotel Heide Residenz pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for EUR 5.00 per day.

What time is check-in at Hotel Heide Residenz?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Hotel Heide Residenz?

Check-out is at 11 AM.

Does Hotel Heide Residenz provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 20 per person applies.

Where is Hotel Heide Residenz located?

Situated in the suburbs, this hotel is within 3 mi (5 km) of Schloss Neuhaus Open Air Theatre, Neuhaus Castle, and Benteler-Arena. Heinz Nixdorf MuseumsForum and Rathaus are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very Good

8.6

Cleanliness

7.4

Location

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 12 out of 38 reviews
Rating 8 - Good. 19 out of 38 reviews
Rating 6 - Okay. 4 out of 38 reviews
Rating 4 - Poor. 0 out of 38 reviews
Rating 2 - Terrible. 3 out of 38 reviews

Reviews

Verified

10/10 Excellent

Poul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Godt hotel udenfor centrum med gode busforbindelse

Godt hotel der ikke ligger i bycentrum. Flere buslinier holder lige uden for døren. Dejligt værelse. Rigtig god morgenmad.
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Larus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Travelling through

Travelling from Paris to Nordic, we decided to stay one night in Paderborn and found this good offer on line. We decided to buy breakfast at the hotel while afterwards we should have taken it in the city.
Stayed 1 night in Jul 2019
Verified

6/10 Okay

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Elsen Hotel

Not our first choice when staying in Elsen. We arrived at 3pm and reception appeared to closed. There was no respons to the bell but we found kitchen staff to chase management. Apparently the reception closes at 2pm, even though check in is after 3pm. We were not too impessed with our check in but the room was comfortable. The hotel is about. 1k from Elsen centre. We went out to visit family and came back just before 10pm. The hotel front door was locked. We rang the bell just before we saw a small notice to use the "night" door. The manager did not seem impressed that we used the bell. We were not told about the night door at check in. We asked where the bar/beergarden was and were told it was closed. The breakfast was excellent at an extra €8 per person. There was a €5 charge for guaranteed parking and we paid this as we were told that the free parking at the rear might be full when we returned. We will probably not use this hotel again.
Stayed 1 night in Jun 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enttäuscht

Kein Restaurant, geschlossen- hätte als Garni Hotel angegeben werden. Minibar nicht vorhanden, war fest verschraubt !!!!
Stayed 1 night in Jun 2019
Verified

6/10 Okay

Anni

Liked: Cleanliness, staff & service, property conditions & facilities

behagelig overnatning

valgte hotellet pga. beliggenhed, mulighed for motion, p-plads og restaurant. Venligt personale, godt værelse, nem parkering (der dog kostede € 5). Restauranten viste sig kun at være til grupper på forudbestilling, så jeg måtte på tur i byen, hvilket ikke var ideen med at booke et værelse, hvor der var restaurant på stedet. Udmærkede omgivelser og motionsrum
Stayed 1 night in May 2019
Verified

8/10 Good

uwe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gutes etwas abgelegenes Hotel

Etwas außerhalb von Paderborn gelegenes Hotel. Schöne Zimmer,sehr sauber mit großem TV.Leckeres Frühstück. Nicht durchgängig besetzte Reception. Restaurant nur mit kleinen Gerichten ;geringe Auswahl. Nettes freundliches Personal; Beanstandung (fehlende FB für TV) wurde umgehend behoben.
Stayed 3 nights in Nov 2018
Verified

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Would prefer use of a communal lounge rather than feeling confined to room
Stayed 5 nights in Oct 2018
Verified

2/10 Terrible

Ernesto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a bad experience!
Stayed 1 night in Jul 2018
Verified

8/10 Good

Sreble

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schönes Hotel auf dem Lande

Präziser Check in und angenemes Zimmer, in der Nähe liegt ein großer Badesee
Stayed 2 nights in Jun 2018
Verified

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gastfreundlich und hilfsbereit. Hotel ist gemuetlich und einladend, man fuehlt sich dort gleich wohl..
Stayed 6 nights in Dec 2017
Verified

10/10 Excellent

Norbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel, dass sich tatsächl. um seine Gäste kümmert

Das Hotel war ausgebucht. Ich bekam das letzte Standardzimmer. Am Folgetag stellte mir das Hotel ohne Aufpreis ein großes Komfortzimmer zu Verfügung. Dafür Herzlichen Dank!
Stayed 2 nights in Sep 2017
Verified

8/10 Good

Anne Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacey

Spacey and room, nice bathroom. There is no lift, and the wifi was not easy to use. My husband was not able to connect to internet. Otherwise OK. Stayed one night and did not eat breakfast.
Stayed 1 night in Jun 2017
Verified

8/10 Good

Edie

Liked: Cleanliness, property conditions & facilities

Sauberes und ruhiges Hotel

Das Hotel hat uns ganz gut gefallen. Es war sauber, sehr ruhig, das Personal sehr freundlich. Das Frühstück könnte etwas abwechslungsreicher sein, es wäre z.B. schön gewesen, wenn es Croissants gegeben hätte oder z.B. die Möglichkeit, neben Kaffee, auch Cappuccino oder Milchkaffee trinken zu können. Das Preis-Leistungs-Verhältnis ist auf jeden Fall in Ordnung und wir könnten es uns vorstellen, wieder zu kommen.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rent og komfortabelt hotel

Havde brug for et hotel, der var tæt på motorvej. Men samtidigt komfortabelt og stille og med god morgenmad. Dette hotel levet fuldt og helt op til disse forventninger.
Verified

8/10 Good

MJS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ruhig Zuvorkommend Hilfsbereit

Alles sehr gut vorgefunden und abgewickelt, sehr hilfsbereites Personal.
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Günstiges, geräumiges, sauberes Zimmer

TOP Preis/Leistung-Verhältnis, Zimmer geräumig und sauber, Zugang über Nachtzugang
Verified

6/10 Okay

Gerd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gutes Hotel mit sehr freundlichem Personal

Wenn die Fenster noch etwas weniger Geräusche rein lassen würden, wäre es gut.
Verified

10/10 Excellent

Rolomeister

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel , excellent , in the suburb.

This is a small hotel, but with great staff, although it has no elevator, nor air-conditioning (not that you will need it) the staff makes you feel king in Paderborn , in front of the hotel its a city bus that takes you straight to downtown Paderborn in 15 min. Highly recommended .
Verified

8/10 Good

Olle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra läge i utkanten av Paderborn

Vi hade hotellet som utgångspunkt för utflykter i omgivningen. Lugnt och rent hotell med trevlig personal. Dock extra avgifter för både frukost och parkering. Rekommenderas.
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pleasant stay, staff were nice - price reflected the overall feel of the building as did the offered services. No complaints.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr gutes Hotel

Ich war sehr zufrieden, sowohl mit dem Zimmer, dem Personal und der Verpflegung
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gutes Hotel, sehr nettes Personal

Zimmer sind top ausgestatted und sehr sauber. Das Personal sehr freundlich und hilfsbereit. Nur liegt das Hotel weit weg vom Stadtzentrum.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

kleines, feines Hotel

kleines familiengeführtes Hotel, sehr freundliches Personal, saubere Zimmer und ein tolles, Frühstücksbuffet, das keine Wünsche offen lässt. Kann ich jedem nur weiterempfehlen.
Verified

2/10 Terrible

Eric

Liked: Cleanliness, room comfort
Disliked: Staff & service

Disappointed

Arrived to find the hotel restaurant closed. Had to get a taxi to Paderborn for our evening meal.€40. On our return, only around 9 o'clock, the hotel bar and reception was locked for the night. "Oh we'll" was the only reply to our morning complaint. No apology.
Verified

8/10 Good

Peder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Godt Hotel i rolige omgivelser !

Absolut et godt hotel at overnatte på, i rolige omgivelser og meget venligt personale.