Find all hotels by Surya Hotels Ltd in Pakenham

"Lovely clean room, friendly staff and super breakfast. Well located for what we wanted to visit. "

"All the staff were brilliant and super helpful. Restaurant was excellent for dinner and breakfast. Room was decent size, clean and quiet, with comfortable large bed. Swimming pool was clean, quiet, and relaxing. Bar was great too and again staff were friendly and helpful. We would definitely stay here again. Restaurant was expensive but the food was amazing."

"All very good , last minute stay to have dinner with a friend , great food , friendly staff "

"Convenient location and easy access, room comfortable and clean. Reception changed our rooms to ground floor on request at arrival, as allocated rooms were not easily accessed, lots of stairs up and down and corridors. Breakfast ok on Saturday but not very hot, tea and coffee machine dispensing very weak and tasteless coffee and tea. Parking good, but quite along waln to reception. "

"Hotel lovely, bar service needs improvement both evenings we had to wait ages for service then he would disappear again no atmosphere either and very expensive, then we were charged a fee for bringing our drinks to our table on top of service which we didn’t see at check out! All other aspects of the hotel were good although very creaky floorboards but that cannot be helped in such an old building Staff were very friendly Doreen at breakfast was very friendly and kept everything ship shape We upgraded to a premium room which was worth it with beautiful views and a very large room, mattress needs updating as dipped in the middle Overall a lovely stay "

"I've stayed here many times and it never fails to astound me how lovely this hotel is. From the reception staff to the rooms themselves. Just a wonderful place to stay "

"We had such a lovely stay at The Ickworth Hotel. The place itself is beautiful — the grounds are stunning, and the whole property has such a peaceful, relaxing feel. Everything was really well kept, and it honestly felt like a little escape from everyday life. The staff were all friendly and helpful, but I especially want to mention Millie at reception. She was so kind and welcoming — really went out of her way to make sure we had everything we needed. Her positive energy and smile made such a difference to our stay. Everytime I had an interaction with her it felt like I’ve known for ages and she’s just one of my close friends. It is really important to cherish people like her because for a guest they’re the faces of the Hotel and their behaviour can make or break guests experience. Would definitely recommend The Ickworth Hotel to anyone looking for a quiet and memorable getaway. Can’t wait to come back! "

"Very good."

"Good hotel and great staff"