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"Very nice"

"Beautiful hotel in a fantastic location. Friendly staff, great breakfast. We will be back."

"This hotel was rated highly and priced as though it was a high end property - it is not. It is an ancient chateau remodeled into a 1970s motel with amateur carpentry. Upon arrival the manager attempted to upsell us on-site breakfast and booking a dinner reservation through her website instead of showing us to our room. Our room was surprising, as it was not attractive or comfortable. There was a giant space heater to be plugged in because the proprietor turns off the heat at night - in December! The bathroom door was an ill fitting rolling door that did not provide privacy. We were happy to check out the next day. I could not recommend this hotel."

"Great place"

"Clean room , lovely friendly staff, walkable to the city"

"Great staff, excellent location, spotlessly clean. "

"Im more upset with Expedia for this experience. This hotel was listed as Carcasonne and we should have done a little more homework but we were strapped for time. This hotel is located nowhere near where we wanted to be (the heart of Carcasonne). It was a $40cdn uber and when we decided to eat the cost of the hotel and go somewhere closer the ubers were not coming out that far. The hotel itself is fine but has a very cold almost robotic feel. This place would be fine for a single or perhaps a couple backpacking and only requiring a nights rest before moving on. There is no checkin staff, you use a pin code that was not included by expedia. The room was tiny, very small beds (I mean very small). Literally rolling over you will fall on the floor. It was clean and new, modern, but we will not be staying at a BB again. "

"The staff were amazing. Moktar was friendly and charming. He made us feel like family. And manager Caesar was wonderful."

"Clean and comfortable. Excellent staff. Great location. "