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Novotel Palembang Hotel & Residence

4.0 star property
Central Palembang hotel connected to a shopping center, walk to Palembang Trade Center Mall

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Novotel Palembang Hotel & Residence

2 outdoor pools, open 6:00 AM to 8:00 PM, pool umbrellas
Outdoor wedding area
Sauna, steam room
Point of interest
Reception
Reviews
8.2

Very good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Parking availableParking availableParking available
  • RestaurantRestaurantRestaurant

Explore the area

Map
Jalan R Sukamto No 8a, Palembang, South Sumatra, 30127
  • Popular LocationPalembang Golf Club18 min walk
  • Popular LocationJakabaring Stadium8 min drive
  • Popular LocationAmpera Bridge8 min drive
  • AirportPalembang (PLM-Sultan Mahmud Badaruddin II)32 min drive

Room options

View all photos for Family Suite, Multiple Beds

Family Suite, Multiple Beds | Living area | 43-inch LCD TV with satellite channels, TV

Family Suite, Multiple Beds

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Rainfall showerhead
Eco-friendly toiletries
Private bathroom
  • 94 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Twin Room, 2 Twin Beds, Pool View

Minibar, in-room safe, desk, blackout drapes

Superior Twin Room, 2 Twin Beds, Pool View

10/10 Exceptional

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Rainfall showerhead
Eco-friendly toiletries
Private bathroom
  • 43 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Superior Twin Room, 2 Twin Beds

10/10 Exceptional

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Rainfall showerhead
Eco-friendly toiletries
Private bathroom
  • 39 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Pool View

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed, Pool View

10/10 Exceptional

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Rainfall showerhead
Eco-friendly toiletries
Private bathroom
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed

10/10 Exceptional

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Rainfall showerhead
Eco-friendly toiletries
Private bathroom
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area | 43-inch LCD TV with satellite channels, TV

Junior Suite, 1 King Bed

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Rainfall showerhead
Eco-friendly toiletries
Private bathroom
  • 68 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Palembang

Located in Palembang, Novotel Palembang Hotel & Residence is connected to a shopping center. Pulau Kemaro Pagoda and Masjid Agung Grand Mosque are notable landmarks, and travelers looking to shop may want to visit Palembang Trade Center Mall and Palembang Indah Mall. Looking to enjoy an event or a game? See what's going on at Jakabaring Stadium or Jakabaring Sport City. Spend some time exploring the area's activities, including golfing.
Visit our Palembang travel guideOpens in a new window

What's nearby

  • Palembang Trade Center Mall - 9 min walk
  • Palembang Golf Club - 18 min walk
  • Jakabaring Stadium - 8 min drive
  • Ampera Bridge - 8 min drive
  • Palembang Indah Mall - 9 min drive

Getting around

  • RSUD LRT Station - 7 min drive
  • Asrama Haji LRT Station - 11 min drive
  • Palembang (PLM-Sultan Mahmud Badaruddin II) - 32 min drive

Restaurants

  • Chatime - 8 min walk
  • McDonald's - 10 min walk
  • Martabak Bombay Asli - 8 min walk
  • The Forest Cafe & Resto - 10 min walk
  • The Square Resto Novotel - 5 min walk

About this property

Novotel Palembang Hotel & Residence

Upscale hotel near Palembang Trade Center Mall
Located close to Palembang Golf Club and Museum Balaputra Dewa, Novotel Palembang Hotel & Residence provides 9 holes of golf, a nightclub, and a terrace. Take some time to relax at the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. In addition to a shopping mall on site and a coffee shop/cafe, guests can connect to free in-room WiFi.
Other perks include:
  • 2 outdoor pools and a children's pool, with pool umbrellas
  • Free self parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a reception hall
  • Barbecue grills, a computer station, and wedding services
Room features
All 196 rooms include comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 43-inch LCD TVs with cable channels
  • Balconies, coffee/tea makers, and daily housekeeping

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (IDR 100000 per day)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: IDR 200000 for adults and IDR 100000 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 9 holes of golf
  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Health club
  • Nightclub
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space (15608 square feet)
  • Meeting rooms - 13

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Elevator

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Couples dining
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 43-inch LCD TV
  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • In-room massage
  • LED light bulbs
  • Local maps
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 200000 for adults and IDR 100000 for children
  • Airport shuttle fee: IDR 350000 per vehicle (one-way, maximum occupancy 2)
  • Valet parking fee: IDR 100000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 8:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Hotel Novotel Palembang
Novotel Hotel Palembang
Novotel Palembang
Novotel Palembang Hotel
Novotel Palembang Hotel Palembang
Palembang Novotel
Novotel Palembang & Palembang
Novotel Palembang Hotel & Residence Hotel
Novotel Palembang Hotel & Residence Palembang
Novotel Palembang Hotel & Residence Hotel Palembang

Frequently asked questions

Does Novotel Palembang Hotel & Residence have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 6:00 AM–8:00 PM.

Is Novotel Palembang Hotel & Residence pet-friendly?

No, pets are not allowed at this property.

How much is parking at Novotel Palembang Hotel & Residence?

Self parking is free at this property.

What time is check-in at Novotel Palembang Hotel & Residence?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Novotel Palembang Hotel & Residence?

Check-out is at noon.

Does Novotel Palembang Hotel & Residence provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 350000 per vehicle applies.

Where is Novotel Palembang Hotel & Residence located?

Located in the heart of Palembang, this spa hotel is within 1 mi (2 km) of Palembang Trade Center Mall and Palembang Golf Club. Kemaro Island and Pulau Kemaro Pagoda are also within 6 mi (10 km).

Novotel Palembang Hotel & Residence Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 14 out of 51 reviews" "
Rating 8 - Good. 29 out of 51 reviews" "
Rating 6 - Okay. 4 out of 51 reviews" "
Rating 4 - Poor. 4 out of 51 reviews" "
Rating 2 - Terrible. 0 out of 51 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

9.2/10

Amenities

8.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

CHONG BENG

Liked: Property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was able to relax and forget about work. It was great
Stayed 3 nights in Jun 2022

8/10 Good

DIMAZ

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy
Satisfied
Stayed 1 night in Jan 2021

10/10 Excellent

DIMAZ

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great start for the year!
We enjoyed our stay!
Stayed 1 night in Jan 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Great place, nice vibes. Just not too well maintained
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Oct 2019

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing travel
Stayed 3 nights in Sep 2019

8/10 Good

Sumawati muliawan

Liked: Staff & service, room comfort
Big room
Nice resort at city, big room and comfort I got a room upgrade, because the room I ordered was full
Stayed 1 night in Aug 2019

8/10 Good

Joy

Liked: Staff & service, property conditions & facilities, room comfort
Nice and spacious
The place is nice and spacious but kind of old
Stayed 2 nights in Aug 2019

8/10 Good

Kah Hock

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not for biz trip
Sprawling complex, takes awhile to walk from place to place. Boring mall next to it. Breakfast can be better.
Stayed 2 nights in Jul 2019