The Alts Hotel

Property class: 4

Choose dates to view prices

Located close to Palembang Golf Club and Great Mosque of Palembang, The Alts Hotel provides an attached winery, a poolside bar, and a rooftop terrace. Treat yourself to a massage at Altitude Spa, the onsite spa. The on-site international cuisine restaurant, Cafe Delapan, offers breakfast, lunch, dinner, and al fresco dining. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
The current price is AED 120
AED 145 total
includes taxes & fees
1 Nov - 2 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Double Room

A modern hotel room with a large bed, a bedside table with a vase, a flat-screen TV, a desk with drawers, a chair, a round table with a plate of fruit, and a painting on the wall.

Deluxe Double Room

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premiere

A hotel room with a large bed, a sitting area with a small table, and a wardrobe.

Premiere

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Cabana Suite

A modern hotel room with a large bed, a desk, a flat-screen TV, and a balcony with a view of the city.

Cabana Suite

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite

A modern hotel room with a large bed, a sitting area with a coffee table, and a separate bathroom.

Grand Suite

  • 120 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

A hotel room with a large bed, a desk, a chair, a television, and a window with a view.

Deluxe Twin Room

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premier City View

A modern hotel room with a large bed, a desk, a TV, and a view of the city.

Premier City View

  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Corner

A modern hotel room with a large bed, a sofa, a dining table, and a view of the cityscape through large windows.

Premier Corner

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite New

A modern hotel room with a large bed, a flat-screen TV mounted on the wall, a sofa, and a small table.

Junior Suite New

  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Palembang, The Alts Hotel is in the city center. Travelers eager for a bit of culture can stop by Museum Balaputra Dewa, while those who have shopping on the agenda may want to visit Palembang Indah Mall and Palembang Square Mall. Looking to enjoy an event or a game? See what's going on at Gelora Sriwijaya Stadium or Jakabaring Sport City. Spend some time exploring the area's activities, including golfing. Visit our Palembang travel guide
Map
Jl. Rajawali No. 8, Ilir Timur, Palembang, South Sumatra, 30113

What's nearby

  • Palembang Indah Mall
    5 min drive - 2.2 km
  • Ampera Bridge
    5 min drive - 3.7 km
  • Palembang Square Mall
    6 min drive - 3.3 km
  • Palembang Golf Club
    6 min drive - 2.2 km
  • Jakabaring Sport City
    9 min drive - 8.0 km

Getting around

  • Polresta LRT Station
    5 min drive
  • Cinde LRT Station
    11 min drive
  • Palembang (PLM-Sultan Mahmud Badaruddin II)
    30 min drive

Restaurants

  • Starbucks
    1 min walk
  • Embool Pempek & Resto
    4 min walk
  • Kantin "Putih Salju
    4 min walk
  • Dim Sum Jude
    4 min walk
  • Warung Remang2
    4 min walk

About this property

The Alts Hotel

  • Upscale hotel near Palembang Golf Club
  • Located close to Great Mosque of Palembang and Palembang Indah Mall, The Alts Hotel provides an attached winery, a poolside bar, and a rooftop terrace. Treat yourself to a massage at Altitude Spa, the onsite spa. The on-site international cuisine restaurant, Cafe Delapan, offers breakfast, lunch, dinner, and al fresco dining. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool and a children's pool
    • Free self parking and valet parking
    • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
    • Express check-in, concierge services, and multilingual staff
  • Room features
  • All 207 rooms have comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning.
  • Extra conveniences in all rooms include:
    • Shared bathrooms with bidets and free toiletries
    • LED TVs with satellite channels
    • Refrigerators, electric kettles, and daily housekeeping

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includes taxes & fees
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Frequently asked questions

Does The Alts Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM–noon.

How much does it cost to stay at The Alts Hotel?

As of 23 October 2026, prices found for a 1-night stay for 2 adults at The Alts Hotel on 1 November 2026 start from AED 120, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Alts Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at The Alts Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at The Alts Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does The Alts Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 350000 per vehicle applies.

Where is The Alts Hotel located?

Located in the heart of Palembang, this spa hotel is within 2 mi (3 km) of Palembang Golf Club, Palembang Indah Mall, and Great Mosque of Palembang. Ampera Bridge and Palembang Square Mall are also within 3 mi (5 km).

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Reviews

The Alts Hotel Reviews

8.2

Very Good

8.4

Cleanliness

7.8

Location

8.2

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 15 out of 47 reviews
Rating 8 - Good. 22 out of 47 reviews
Rating 6 - Okay. 8 out of 47 reviews
Rating 4 - Poor. 0 out of 47 reviews
Rating 2 - Terrible. 2 out of 47 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service
The hotel staff habe made claims the credit card machines have issues and have taken my card and made numerous transactions. The hotel is dubious. Tourists should beware. My bank has been notified
Stayed 2 nights in Oct 2022
Verified review

6/10 Okay

Harga kamar tidak sebanding dengan nilai tsb

Harga kamar tidak sebanding dengan kondisi kamar yang tidak ada istimewanya dengan harga yang dibayar, lebih dari Rp 800ribu
Stayed 1 night in Jan 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible breakfast arrangement time. All foods were not served properly.
Stayed 2 nights in Mar 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and the beds and bedding were very comfortable. The staff was amazing from the front desk to the restaurant staff to the bellhops. A special thank you to Ayu and Fadly, they were so helpful.
Stayed 2 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Cheap cozy room with so-so service

Check-in was slow, hotel was hot, breakfast staff weren't attentive, but room is nice and cozy, so overall it was ok considering the low price.
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
previously not sure to book this hotel because previous review give bad experience due to construction at night. however during my stay there was no constructions works at night, so we had good sleep. I think the management give attention to guest suggestions. The only thing i don't like is the shower, sometimes it isn't warm.
Stayed 2 nights in Sep 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Clean hotel, good staff but the hotel was renovating some areas, therefore spa, swimming pool and other amenities were closed
Stayed 3 nights in Jul 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Under Renovation

When I checked in, I found the hotel was very noisy caused the renovation activities, and I asked to the front desk official at what time the activity will be stopped in the evening, I got the answere...till night, so I called the support team of the Expedia about the matter, and ask for move to other hotel if the renovation activity could not end at 9-10 pm. I told the staff who was incharge, that I will ask for moving to other hotel IF the activity could not end at 9-10, and They agree to end the noisy activity at 9pm. I appreciate the hotel to end the noisy work at 9pm, and I cancel my intention to move to other hotel. Thank you for mutual understanding
Stayed 3 nights in Apr 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Stay

Enjoyed my stay at the Grand Zuri. Check-in was efficient, staff were polite, room was very clean & comfortable, with a delicious buffet breakfast thrown in. A little far from the city central area. Not ideal for travelers who do not have their own transport
Stayed 1 night in Mar 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantasy get away

Wonderfully helpful staff
Stayed 2 nights in Feb 2018
Verified review

6/10 Okay

No sandal in room
Stayed 5 nights in Sep 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice

menyenangkan
Stayed 1 night in Aug 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to everything I wanted to do.

I was in Palembang to research my fathers time as a Japanese POW. This was not easy as no one rememberes anything about that time. As an English speaker it was very difficult to make people understand what I was trying to do. The hotel staff tried their best.
Stayed 3 nights in Jul 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and Clean Hotel

A very nice and new hotel. I believe it's around 2 years old. Service is nice and deserve a 4 stars.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel and Perfect of Service

Another great hotel & service in Palembang..
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort

Great location

We were not able to sleep all due to itchiness. Not sure how often the bed sheets were changed (?). We did not have adequate toilet paper in the room. However the staff were helpful enough to supply us with more toilet papers.
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Saat Check In, Kami memesan 2 kamar, namun lantai nya dipisah dengan alasan Full, setelah di mintakan dengan sedikit ngotot baru coba dicarikan.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

なかなか良いホテルです。

綺麗なホテルでスタッフがとても感じよく対応が素早い。
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is new with neighbour is many kopitiam and pempek. The breakfast with local food.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

bagus

hotel nyaman, bersih, dingin, cuma closednya kurang cocok, tidak pakai jet shower,
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ゆったりできるホテル

部屋は清掃が行き届いており、心地よく過ごせました。
Verified review

6/10 Okay

Palembang Hotel

Good location for some night time restaurants and bars. My floor was hot - don't know if corridor aircon was working, Thankfully room aircon was sufficient to cool bedroom down.
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Mantap

pelayanannya lumayan memuaskan
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Posisi hotel enak , dekat kota

Nikmatnya imlek di Palembang, bertemu dengan temen sekolah, sanak kluarga. Makan makanan kesukaan, mpek mpek.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over all good. Comfort