Hotel Plaza Palenque

Property class: 3

Choose dates to view prices

Take advantage of a poolside bar, a terrace, and a garden at Hotel Plaza Palenque. Treat yourself to a deep-tissue massage or other spa services. The on-site restaurant, La Palapa, features Mexican cuisine. Free in-room WiFi is available to all guests, along with an arcade/game room and laundry facilities.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is AED 199
AED 219 total
includes taxes & fees
10 Nov - 11 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Double Room, 1 King Bed

A hotel room with a large bed, a painting on the wall, and two wall-mounted lights.

Superior Double Room, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds (2 double beds)

Two double beds with matching headboards and bedside tables, each with a lamp and a telephone.

Standard Double Room, 2 Double Beds (2 double beds)

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Luxury Double Room, 2 Double Beds, Balcony

A hotel room with two beds, a desk, a chair, and a trash bin.

Luxury Double Room, 2 Double Beds, Balcony

  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room, 1 Double Bed, Balcony

A hotel room with a bed, two pillows, a green towel, and a folded towel on the bed.

Luxury Room, 1 Double Bed, Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, Balcony

A hotel room with a bed, a desk with a television, a chair, and a window with curtains.

Comfort Room, Balcony

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Double Room, Balcony

A room with two beds, a wooden headboard, a bedside table with a lamp, and a window with curtains.

Comfort Double Room, Balcony

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in Palenque, Hotel Plaza Palenque is in the suburbs and near the airport. Palenque Archaeological Zone is a local landmark, and the area's natural beauty can be seen at Palenque National Park and Cascadas de Roberto Barrios. Visit our Palenque travel guide
Map
Km 27 Carr. Palenque-Catazaja, Palenque, CHIS, 29960

What's nearby

  • A garden with a statue, a sign, and a building with a red roof.
    Aluxes Eco Park
    9 min drive - 4.4 km
  • Ancient ruins surrounded by lush greenery and a clear blue sky.
    Palenque National Park
    14 min drive - 6.5 km
  • A large stone pyramid with a staircase leading to the top, surrounded by lush greenery and a clear blue sky.
    Palenque Archaeological Zone
    21 min drive - 8.7 km
  • El Panchán
    16 min walk - 1.4 km
  • Museo Del Textil
    4 min drive - 2.2 km

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.)
    6 min drive

Restaurants

  • Restaurante Maya Cañada
    15 min walk
  • Cafe Jade
    17 min walk
  • pizzas exprés
    12 min walk
  • La Cabaña
    1 min walk
  • El Huachinango Feliz
    15 min walk

About this property

Hotel Plaza Palenque

  • Hotel near the airport
  • A poolside bar, a terrace, and a garden are just a few of the amenities provided at Hotel Plaza Palenque. Treat yourself to a deep-tissue massage or other spa services. The on-site restaurant, La Palapa, features Mexican cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as an arcade/game room and laundry facilities.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool along with sun loungers
    • Free self parking
    • A roundtrip airport shuttle (surcharge), a front-desk safe, and a 24-hour front desk
    • Tour/ticket assistance, a nature reserve, and concierge services
  • Room features
  • All 98 rooms include comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning.
  • Extra amenities include:
    • Bathrooms with showers and hair dryers
    • 43-inch flat-screen TVs with cable channels
    • Balconies, daily housekeeping, and desks

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  • Spa
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The price is AED 306
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includes taxes & fees
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Frequently asked questions

Does Hotel Plaza Palenque have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–10:00 PM.

How much does it cost to stay at Hotel Plaza Palenque?

As of 28 October 2026, prices found for a 1-night stay for 2 adults at Hotel Plaza Palenque on 10 November 2026 start from AED 199, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Plaza Palenque pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Plaza Palenque?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Plaza Palenque?

Check-out is at noon.

Does Hotel Plaza Palenque provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 150 per room applies.

Where is Hotel Plaza Palenque located?

Situated near the airport, this hotel is within 1 mi (2 km) of El Panchán and Museo Del Textil. Palenque National Park and Palenque Archaeological Zone are also within 6 mi (10 km).

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Reviews

Hotel Plaza Palenque Reviews

8.2

Very Good

8.6

Cleanliness

8.2

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 99 out of 232 reviews
Rating 8 - Good. 75 out of 232 reviews
Rating 6 - Okay. 36 out of 232 reviews
Rating 4 - Poor. 14 out of 232 reviews
Rating 2 - Terrible. 8 out of 232 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place staff very helpful.
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Staff was nice Room was clean Easy walk to super market Maria 3-30-25
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Very old and need update . Bathroom and beds very old
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, Basic Hotel

The hotel is located a bit of a walk to the tourist zone, where you can find restaurants and coffee shops. That said, Palenque itself has a lot of nice restaurants to choose from, and the downtown area felt safe to walk around. Personally I would stay closer to downtown next time. The hotel was nice enough, we arrived on a Thursday, and it looked like the pool was not looked after. By Friday this was resolved, it seems they clean the pool for the weekend crowd. We had to ask for hot water every morning, it took a few minutes to heat up. It seems they just arbitrarily shut down the hot water to suites. The bed was firm, but that seems to be the norm in Mexico, and over the years, it's what I have become to expect. WIFI, if important, is not great at this property. I would look elsewhere. It didn't really work in the rooms, and you have to log in with a new password every day. Also, one day we were working at the pool and had the computer plugged in to charge, the next day, the power to the outlets was no longer working. Draw your own conclusions, but I think management is incredibly cheap. Overall the staff was nice, but the owners really need to stop cutting corners to make this a go to place.
Stayed 3 nights in Feb 2024
Verified review

6/10 Okay

Liked: Cleanliness
Not close to dining options and the hotel restaurant was closed for a private event. Needs to be updated especially the door locks. Very flimsy
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great price for this hotel.
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and staff
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
had what I wanted
Stayed 4 nights in Feb 2024
Verified review

6/10 Okay

no lo use
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
.
Stayed 2 nights in Mar 2025
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Closer to a cautionary tale than a hotel stay The pictures online must have been taken in an alternate universe, because what we walked into was more ‘roadside motel’ than the promised tropical escape. We booked it hoping for convenience near the new Tren Maya station—but there was nothing convenient about it, unless you count the quick access to a pharmacy the next morning after the food gave me 24 hours of Montezuma’s Revenge. The staff tried, and that’s the only star I can give. But if you’re picturing a charming Palenque stay to start your adventure—think again. Unless your adventure includes testing your digestive system’s resilience
Stayed 1 night in Aug 2025
Verified review

2/10 Terrible

Disliked: Amenities, property conditions & facilities
Beds and pillows are hard as rocks, the shower head as old as a dinosaur it shoots everywhere except down, made a mess in the shower room. They don’t allow outside food or drinks not even coffee. I reserved for several days but had to leave early they gave me hell and wanted to charge for the entire reservation. I could never turned TV on, I asked to send someone to fix it but never did. The property is nice though, but would never stay there again, ever.
Stayed 5 nights in Oct 2023
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at this property and unfortunately, it left a lot to be desired. The water system was incredibly frustrating — it would turn on for about 30 seconds, then shut off for 10 seconds, and kept repeating like that the entire time. It made even basic tasks like showering way more complicated than they should be. The Wi-Fi was basically nonexistent, so if you’re planning to get any work done or even just stream a show, you’ll be disappointed. As for the pool, it’s extremely shallow, ranging from about 2 feet to 4 feet deep. It’s fine if you have small kids, but definitely not great for adults looking to actually swim or relax. Overall, the property felt very bare bones, with a clear lack of amenities that would make a stay more comfortable. It could work for a very short stay if you have young children and don’t mind roughing it, but otherwise, I wouldn’t recommend it for adults or anyone expecting a basic level of convenience.
Stayed 3 nights in Apr 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
La cama muy fea, muebles viejos y descuidadas las habitaciones
Stayed 2 nights in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Stay twice- no hot water either time. Door locks are old and flimsy. There’s no coffee available anywhere in the early AM. Put a pot in the lobby
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un excelente hotel para hospedaje, y muy accesible económicamente
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpieza
Stayed 4 nights in Jun 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
La noche nos costó 1,548 y la verdad no lo vale, según es un hotel de 4.5 y la verdad tampoco lo vale sino sería de 2, porq las condiciones del hotel son malas, requiere una remodelación y las camas están duras y viejas, condiciones pésimas del hotel, lo único bueno es el personal q son atentos y amables para ellos todo bien.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Las habitaciones huelen mal y son muy viejas, los de la recepción tardaron más 20 minutos para asignar la habitación y para facturar me dicen que es con Expedia y no con ellos, todo muy mal con ese hotel
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen servicio, muchas gracias!
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Muy tranquilo y limpio.
Stayed 2 nights in Sep 2025
Verified review

4/10 Poor

Liked: Staff & service
Buena ubicación Mucho ruido.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones muy frescas, limpias, la alberca muy buena
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Buen servicio y atención
Stayed 1 night in Aug 2025