2/10
The owner only told me that she had “overbooked” when my family and I were driving from the airport. We booked about 2 months in advance with confirmations along the way. We were stranded in central Palermo with the temperature 109. Help line told us to “self-lodge”. Had to find hotel on the spot. Totally unprofessional and without compassion.
David l.
Stayed 1 night in Aug 2022