Find all hotels by Al Hotels in Palestina from AED 246

"Issue at the pool"

"The room was very clean and the staff was friendly, however, the check in process was a little hard since they lack communication with their team! Other than that I highly recommend."

"Nice place, perfect location "

"Great team! Made me feel like home! Restaurants at the hotel were great. Definitely worth it."

"The staff is super attentive and friendly. My mom and I have disabilities and we felt at peace and taken care of. I will definitely be back."

"beautiful"

"I chose this hotel because of the good reviews and location. After a long bike tour, I wanted a hassle-free stay and paid $77 USD for one night. The first night was fine. The issue began when I went to extend my stay. Instead of processing the extension, the staff brought out a laundry bag with a towel I had used to wipe dirt off my hiking shoes and told me I would have to pay for it to be washed. When I asked how much, they said they would “let me know tomorrow” because it was Sunday. That meant I was expected to accept an unknown charge. I reviewed the contract, translated it, and pointed out the clause stating guests can only be charged if an item is permanently damaged and cannot be restored by washing. Only after I referenced this section did they say management decided not to charge me. Given the premium rate, this handling was disappointing. I chose not to extend my stay and moved two blocks away to a private apartment with underground parking and a washer/dryer for $33. The location is good, but if you stay here, pay close attention to any additional charges and be ready to defend your rights."

"Buen desayuno y habitacion"

"Termales fantástico!"