"For the price we paid for our trip, it was very disappointing. From the check in the front desk staff advised us that our room was a great choice but that was not the case. We were not told that the room we were was an accessible room for guests who needed that accommodation, and could have been used by guest who needed the accommodation. Once we got into the room and stepped out onto the balcony, we noticed the glass windows were shattered and broken. The bathroom tub stopper was broken along...