Find all hotels by Shangri-La Hotels and Resorts in Palm Jumeirah

"LOVE LOVE LOVE. SO MUCH TO DO AT THE PROPERTY "

"Excellent location and service. People are friendly and professional. The hotel is new "

"Excellent experience All was great besides a waiter at the beach bar , he was so unprofessional and silly"

"The staff were so polite and couldn’t do enough for you , "

"Amazing place. "

"Great hotel ,had a nice stay and extra thanks to security guard Michael. "

"Good place to relax recommend everyone"

"I travel a LOT and this hotel has without a doubt struck gold when it comes to their staff. Everyone is friendly enough without it feeling forced in any way. From the fantastic concierge who are very personable and welcoming to the restaurant and bar stuff they’d remember your orders and you never have to mention anything more than once. A special shout out to the chefs who prefer great meals every day which is certainly a nice change from other all inclusive places I’ve stayed at which almost torture you with the same meal options everyday. The variety and extensive mess of the buffet was perfect. I’ve worked in hospitality for years and your front desk staff were consistently charming and friendly, so easy to approach. The amenities were also top notch with an extra blanket and a pillow in the wardrobe which was a great surprise. Being on the palm is a bit out of the way but I wouldn’t mind staying here again. I do wish the fitness centre was a bit bigger with some more leg machine options but the steam room was a great size and so was the pool. It’s a shame the indoor bar area was under utilised but tbh it suits the mood of a hotel which leans more into being a resort for sure. "

"Loved it! Place was breathtaking and people were very nice. A short taxi ride to everything I wanted to do."