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Hotel Riu Festival

4.0 star property
Beach hotel with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Riu Festival

Minibar, free WiFi, bed sheets
Outdoor pool, pool umbrellas, sun loungers
Reception
Bar (on property)
Porch
Hotel Riu Festival on Playa de Palma offers an eco-friendly getaway. Enjoy a breakfast buffet, white sand beach, outdoor pool with umbrellas, poolside bar, multilingual staff, evening entertainment, and bike rentals for a perfect stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Laundry
  • Housekeeping
The current price is AED 337
AED 378 total
includes taxes & fees
30 Nov - 1 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room, Balcony

Minibar, free WiFi, bed sheets

Double Room, Balcony

8.8 out of 10
Excellent
(42 reviews)

Highlights

Balcony
Air conditioning
Heating
TV
Ceiling fan
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 21 sq m
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Grand Double Room, Balcony

Minibar, free WiFi, bed sheets

Grand Double Room, Balcony

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Heating
TV
Ceiling fan
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 26 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Double Room, Balcony, Sea View

Minibar, free WiFi, bed sheets

Double Room, Balcony, Sea View

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Air conditioning
Heating
TV
Ceiling fan
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 21 sq m
  • Sea view
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

About the neighborhood

Map
Camino de las Maravillas, n°7, Palma de Mallorca, Palma de Mallorca, Mallorca, 07610

What's nearby

  • Playa de Palma - 5 min walk - 0.4 km
  • Palma Aquarium - 4 min drive - 3.2 km
  • El Arenal Beach - 4 min drive - 2.1 km
  • Aqualand El Arenal - 4 min drive - 4.6 km
  • Platja de Can Pastilla - 5 min drive - 4.9 km

Getting around

  • Marratxi Poligon Station - 11 min drive
  • Palma de Mallorca Airport (PMI) - 10 min drive

Restaurants

  • ‪Bierkönig - ‬4 min walk
  • ‪Massilia - ‬5 min walk
  • ‪Bamboleo - ‬3 min walk
  • ‪Mama Muú Steakhouse & Pizza - ‬3 min walk
  • ‪Deutsches Eck - ‬5 min walk

About this property

Hotel Riu Festival

Upscale hotel near Playa de Palma
Consider a stay at Hotel Riu Festival and take advantage of a free breakfast buffet, a poolside bar, and concerts and live shows. Active travelers can enjoy cycling at this hotel. The on-site local and international cuisine buffet restaurant, Main Restaurant, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and a garden.
You'll also enjoy perks such as:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Bike rentals, a 24-hour front desk, and evening entertainment
  • An elevator, beach umbrellas, and multilingual staff
  • Smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All 238 rooms offer comforts such as air conditioning, in addition to perks like free WiFi and safes.
More amenities include:
  • Heating and ceiling fans
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • TVs with satellite channels
  • Wardrobes/closets, balconies, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby bar
  • Main Restaurant

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Concerts/live shows
  • Evening entertainment
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • In-room safe fee: EUR 2 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar and geothermal energy
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Riu Festival
Hotel Riu Festival Playa de Palma
Riu Festival
Riu Festival Hotel
Riu Festival Playa de Palma
Hotel Riu Festival Playa De Palma, Majorca
Hotel Riu Festival Playa De Palma Majorca
Hotel Riu Festival Hotel
Hotel Riu Festival Palma de Mallorca
Hotel Riu Festival Hotel Palma de Mallorca

Frequently asked questions

Does Hotel Riu Festival have a pool?

Yes, this property has an outdoor pool.

Is Hotel Riu Festival pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Festival?

There is free parking nearby.

What time is check-in at Hotel Riu Festival?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Riu Festival?

Check-out is at noon.

Where is Hotel Riu Festival located?

Situated in Palma de Mallorca, this beach hotel is 0.3 mi (0.4 km) from Playa de Palma and 1.3 mi (2.1 km) from El Arenal Beach. Hipotels Convention Centre and Port of El Arenal are also within 2 mi (3 km).

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Reviews

Hotel Riu Festival Reviews

9.0

Wonderful

9.4

Cleanliness

8.4

Location

9.4

Staff & service

9.0

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 207 out of 346 reviews
Rating 8 - Good. 107 out of 346 reviews
Rating 6 - Okay. 23 out of 346 reviews
Rating 4 - Poor. 5 out of 346 reviews
Rating 2 - Terrible. 4 out of 346 reviews

Reviews

10/10 Excellent

Roksanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the best impressions!!
Stayed 7 nights in Jul 2025

10/10 Excellent

Cheong Sik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean environment with 3 meals included. Walkable distance to the beach and bus stop heading to Palma centre.
Stayed 3 nights in Apr 2024

10/10 Excellent

Yogesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! With multiple dining options. As well as very insightful and helpful staff! Shout out Claudio, he was extremely helpful with all our questions.
Stayed 3 nights in May 2024

6/10 Okay

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Out of season so not much open Most services tend to cater more for the German market Good excellent generally though vegetarian options limited Meat range was exceptional Would stay again but would like a broader range of vegetarian options at dinner.
Stayed 4 nights in Mar 2025

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel. Excellent location, 5 mins walk to beach and 3 mins walk from bus stop to get bus to Palma or airport. Staff friendly and helpful. Food very good and plenty of choice. The whole area of El Arenal seems to be full of Germans but that didn’t bother us - the staff at hotel and in nearby bars all spoke good English.
Stayed 5 nights in Nov 2022

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in May 2024

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel rooms and pool area spotlessly clean. No problem getting sun beds only thing lacking is no kettle in rooms and shortage of hanging space for longer clothing
Stayed 6 nights in Sep 2024

10/10 Excellent

Timothy Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As an extra short notice holiday this was perfect. Reduced crowds enabled us to see the sights and visit locations that otherwise would be challenging logistically in high season. Can't pick the weather which was changeable however there was enough good weather to make the whole experience enjoyable
Stayed 7 nights in Mar 2024

6/10 Okay

john

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel seemed a base for Stag/Hen groups, very noisy especially the dining room, unfortunately most of the guests had no idea how to queue for the Buffet. I would definitely not recommend this Hotel for anyone seeking a peaceful vacation !
Stayed 7 nights in May 2023

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, very clean with lovely rooms. Our stay was half-board and the food was fantastic with buffet style service, could eat as much as you wanted! The dining staff were lovely and very attentive. Compliments must go to the chefs! Cleaning service was great with friendly housemaid staff. A special thank-you to the housemaid who arranged for an extra pillow after I had asked the reception three times with no joy. Should have gone straight to the housemaid. Only downsides were the hotel next door could be a bit noisy but our stay was during Euro 24 so this could have been a factor. Also no iron available as stated in the hotel room information. On the whole 10 out of 10!
Stayed 8 nights in Jun 2024

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities

Poor stay this time round

Requested a high floor, got a first floor. The room was situated directly above the entrance to the car park and overlooked the rubbish bins. Fridge didn't work and the room has two large pillars in the middle of the room which is not the best position. Double room with single occupancy but still got two twin beds. Stayed at the hotel several times, and I'm also a Riu Class member. Expected a lot better. The night previous stayed at the Riu Festival where the room had a double bed, a fridge that worked, a higher floor and no view of the dustbins. So Riu can offer better facilities - it was just rubbish this time. I should have stayed at the Festival for the extra night.
Stayed 1 night in Nov 2024

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and generally quiet, its in a busy area with night clubs and bars so there was some noise but nothing that got in the way of sleep. Staff were friendly and helpful. The hotel is situated in an area which seems to be very popular with German visitors so youll hear very little English spoken, not a bad thing given youre in a non-english spraking country. The transport links were good, with the airport bus and city bus stopping 200m from the hotel. Food options were pretty good, with varied evening options and a decent breakfast every day.
Stayed 4 nights in Sep 2025

8/10 Good

Zahra

Liked: Cleanliness, property conditions & facilities
Elevator was big problem ,there is no space And it would come late. But it was fine overall.
Stayed 4 nights in Jul 2025

10/10 Excellent

FEDERICA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Consiglio

Esperienza positiva, struttura eccellente, personale professionale e simpatico. Vicinissimo al mare e alla capitale, serve comunque l'auto per girare l'isola. Ho fatto presente alla direzione che erano presenti animali spiacevoli nelle aiuole e prontamente hanno risolto il problema .
Stayed 7 nights in Jun 2025

10/10 Excellent

Gisela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
X
Stayed 2 nights in May 2025

8/10 Good

Didier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trop bruyant à cause des Allemands.
Stayed 5 nights in May 2025

10/10 Excellent

Ludivine Stéphanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cet hôtel est absolument parfait. Bien situé, d’une propreté exceptionnelle. Le personnel est extrêmement gentil. Le buffet est varié, les heures de repas très larges. Je recommande
Stayed 4 nights in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Waren eine Nacht dort untergebracht. Alles war in Ordnung, tolles buffet am Abend, top Lage, gerne wieder!
Stayed 1 night in Apr 2025

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, plenty of choice for breakfast and dinner. Room was very clean. It was a bit far from Palma - 25 minutes on the bus, which stops just around the corner from the hotel, as does the A2 airport bus.
Stayed 3 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles recht gut....tolles Personal Pardon, aber beides, Frühstück und Abendessen, war eher durchschnittlich. Da sind Grupotels und Hipotels um einiges besser
Stayed 1 night in Feb 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel very good
Stayed 4 nights in Feb 2025

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not the hotel we booked.

We booked the Riu Festival but on arrival was told we was moved to the Riu Concordia. Luckily it was only down the road. This hotel was excellent and cannot fault it one bit but very disappointed neither hotels.com nor the Riu group told us prior.
Stayed 4 nights in Jan 2025

6/10 Okay

Joaquin

Liked: Cleanliness, staff & service, amenities
I loved the stay at the hotel; the staff was welcoming, the rooms were clean and comfortable, and the amenities were top-notch. However, the only downside was the location of the smoking section, which was positioned right in front of the main entry door. Every time the doors opened, the cigarette smoke wafted directly into the lobby, making the air unpleasant for non-smokers. It would be great if the hotel could relocate the smoking area to a spot farther away from the entrance to enhance the overall experience for guests.
Stayed 3 nights in Jan 2025

8/10 Good

JESUS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel enfocado a turismo europeo,no español y zona en esta fecha muerta sin apenas opción a más.
Stayed 4 nights in Jan 2025

10/10 Excellent

Pamela Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 3 nights in Jan 2025