Hotel Castro

2.5 star property
Hotel with free breakfast, near Memorial Coluna Prestes

Choose dates to view prices

Photo gallery for Hotel Castro

Property grounds
Interior
Lobby
Single Room | Minibar, desk, blackout drapes, free WiFi
Interior
Hotel Castro welcomes guests with a complimentary breakfast buffet amid garden surroundings. Amenities include laundry facilities, in-room WiFi, and luggage storage. Multilingual staff assist with planning excursions to Shopping Palmas Mall and Memorial Coluna Prestes.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Housekeeping
  • Laundry
  • Parking included
  • 24/7 front desk
  • Free WiFi
The current price is AED 199
AED 209 total
includes taxes & fees
31 Oct - 1 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

Single Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
TV
Renovated in 2016
Blackout drapes/curtains
Private bathroom
Minibar
Daily housekeeping
Desk
  • Sleeps 1
  • 1 Twin Bed

Double Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
TV
Renovated in 2016
Blackout drapes/curtains
Private bathroom
Minibar
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Double Bed

Triple Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
TV
Renovated in 2016
Blackout drapes/curtains
Private bathroom
Minibar
Daily housekeeping
Desk
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Quadruple Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
TV
Renovated in 2016
Blackout drapes/curtains
Private bathroom
Minibar
Daily housekeeping
Desk
  • Sleeps 4
  • 4 Twin Beds

Twin Room

Highlights

Air conditioning
TV
Renovated in 2016
Blackout drapes/curtains
Private bathroom
Minibar
Daily housekeeping
Desk
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Map
QD. 103 SUL ( ACSO-I ) RUA SO-5, CJ.04 LT.19 Nº 24, Centro, Palmas, Tocantins, 77015-018

What's nearby

  • Shopping Palmas Mall - 9 min walk - 0.8 km
  • Araguaia Palace - 10 min walk - 0.9 km
  • Praca dos Girassois - 12 min walk - 1.0 km
  • Capim Dourado Shopping - 12 min walk - 1.0 km
  • Praia da Graciosa - 4 min drive - 3.8 km

Getting around

  • Terminal Multimodal de Palmas - Porto Nacional Station - 27 min drive
  • Palmas (PMW-Brigadeiro Lysias Rodrigues) - 28 min drive

Restaurants

  • ‪Cabana do Lago - ‬8 min walk
  • ‪Dom Vergílio Grill Pizza & Chopp - ‬12 min walk
  • ‪Viegas - ‬13 min walk
  • ‪Tins Mania - ‬4 min walk
  • ‪Wings Brew Pub - ‬6 min walk

About this property

Hotel Castro

Hotel remodeled in 2016 and located near Praia da Graciosa
Located close to Shopping Palmas Mall and Memorial Coluna Prestes, Hotel Castro provides a free breakfast buffet, a garden, and laundry facilities. Free in-room WiFi and a business center are available to all guests.
Other perks include:
  • Free self parking
  • A 24-hour front desk, a banquet hall, and concierge services
  • Tour/ticket assistance, free newspapers, and smoke-free premises
Room features
All 63 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and minibars.
More conveniences in all rooms include:
  • Bathrooms with showers
  • Daily housekeeping, desks, and phones

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Renovated entire property - July 2016
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in time starts at noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 50
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Hotel Castro Palmas
Castro Palmas
Hotel Castro Hotel
Hotel Castro Palmas
Hotel Castro Hotel Palmas

Frequently asked questions

Is Hotel Castro pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Castro?

Self parking is free at this property.

What time is check-in at Hotel Castro?

Check-in begins at noon.

What time is check-out at Hotel Castro?

Check-out is at noon.

Where is Hotel Castro located?

Located in Plano Diretor Sul, this hotel is within a 15-minute walk of Memorial Coluna Prestes, Shopping Palmas Mall, and Araguaia Palace. Praia da Graciosa is 2.1 mi (3.4 km) away.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel Castro Reviews

9.0

Wonderful

9.0

Cleanliness

8.4

Location

9.0

Staff & service

8.2

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 81 out of 141 reviews
Rating 8 - Good. 43 out of 141 reviews
Rating 6 - Okay. 13 out of 141 reviews
Rating 4 - Poor. 4 out of 141 reviews
Rating 2 - Terrible. 0 out of 141 reviews

Reviews

10/10 Excellent

Érika Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa
Stayed 6 nights in Jul 2024

10/10 Excellent

EDILAMAR

Liked: Cleanliness, staff & service, property conditions & facilities

BOM

O hotel é bom. O que atrapalha o conforto do quarto é o ar condicionado antigo que tem uma luz que mais parece um holoforte e não desliga atrapalhando dormir bem. Fora isso que foi horrível. O café da manhã é bom, estacionamento bom, lugar para refeição próximo e funcionários educados.
Stayed 1 night in Jun 2025

8/10 Good

Edmar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tudo perfeito

Tudo perfeito bom café da manhã
Stayed 1 night in Oct 2024

10/10 Excellent

Mario Henrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel excelente e maravilhoso

Hotel excelente, quarto excelente, confortável, estrutura excelente, banheiro limpo, ar condicionado e Wi-Fi funcionando maravilhosamente. Com certeza, voltarei.
Stayed 9 nights in Jan 2025

6/10 Okay

Sérgio

Liked: Staff & service

dificuldades superadas

o apartamento não primava pela funcionalidade: tomadas poucas, e pouco acessíveis; banheiro falho, por exemplo, sabonete no chão... Cama com acesso difícil. Mas, os funcionários, incluindo o gerente, foram excelentes: gentis, prestativos, amigáveis, bem humorados. Compensaram as deficiências do prédio.
Stayed 3 nights in Jan 2025

10/10 Excellent

Livia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super legal

Foi Maravilhoso. Aconchegante e sossegado. Café da manhã top.
Stayed 2 nights in Dec 2024

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Hotel excelente! Quarto espaçoso com sacada. Extremamente limpo e confortável. Café da manhã com variedades e delicioso. Já é minha segunda vez nesse hotel e pretendo me hospedar novamente!
Stayed 1 night in Dec 2024

4/10 Poor

Samuel

Disliked: Staff & service

Péssimo atendimento por parte da recepção.

Falta de proatividade dos funcionários da recepção em auxiliar o hóspede e a falta de compreensão ajudaram a transformar em uma das piores experiências turísticas que tive.
Stayed 2 nights in Dec 2024

10/10 Excellent

Edilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Serviram o que premeteram

Os funcionários foram extremamente cordiais em especial a recepção e as meninas do café da manhã. O quarto foi confortável porém modestos. No geral foi uma experiência.
Stayed 2 nights in Oct 2024

6/10 Okay

Andrea

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Chegamos e não fomos bem recebidas. Em Palmas basicamente todos pernoitam por conta do Jalapão, mas não serviram o café antes e tampouco tentaram ser simpáticos por isso, nosso guia teve que nos aguardar. No café tem opções de buffet de café da manhã para solicitar e quando fomos solicitar nos falaram: mas assim todos vão querer pedir também. Falta de sensibilidade com o hóspede
Stayed 1 night in Sep 2024

8/10 Good

RICARDO

Liked: Cleanliness, staff & service, property conditions & facilities
Bem localizado
Stayed 1 night in Sep 2024

10/10 Excellent

CELIA MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima custo benefício

O hotel apresenta um ótimo custo benefício. É bem localizado, limpo, os funcionários são atenciosos
Stayed 2 nights in Sep 2024

10/10 Excellent

CELIA MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo custo beneficio. O hotel é bem localizado, quarto confortável e limpo. O café da manhã é muito bom
Stayed 2 nights in Aug 2024

8/10 Good

Alejandro

Liked: Staff & service, property conditions & facilities, room comfort
A hospedagem atende às condições necessárias. Eu achei satisfatório. Café da manhã simples.
Stayed 6 nights in Aug 2024

8/10 Good

Ingrid

Liked: Staff & service, amenities, property conditions & facilities
Top
Stayed 1 night in Jul 2024

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Melhor custo benefício

Por do sol rio Tocantins da janela do quarto, café da manhã farto e com várias opções, limpo , boa localização e funcionários sempre muito gentis e prestativos
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima hospedagem

Achei um bom custo benefício, cama confortável, bom café da manhã, funcionários cordiais e limpeza excelente.
Stayed 1 night in Jun 2024

8/10 Good

Alexandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom mas poderia ser melhor no atendimento

Achei que fosse melhor. Me cobraram até um travesseiro a parte. Hotel é limpo e organizado, porém no atendimento deixa a desejar.
Stayed 3 nights in Jul 2024

10/10 Excellent

Renato

Liked: Cleanliness, staff & service, property conditions & facilities
Funcionários muito atenciosos e educados.
Stayed 1 night in Aug 2023

10/10 Excellent

Larissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alguns pontos a melhorar

Nos hospedamos minha mãe e eu do dia 17/08/2023 para 18/08/2023, os funcionários do dia 17/08 realmente precisam melhorar o atendimento. Já o funcionário da noite do dia 17/08 foi excelente e os do dia 18/08 foram perfeitos. Super simpáticos e atenciosos. Hotel no geral muito bom, limpo. Cafe da manhã bem gostoso. Achei barulhento, os vizinhos de quarto chegaram falando muito alto, crianças correndo, minha mae tava cirurgiada. Parece que o hotel não controla muito essas questões.
Stayed 1 night in Aug 2023

6/10 Okay

Breno

Liked: Staff & service

Eu não gostei. Não significa que seja ruim.

Eu não gostei. Não significa que seja ruim. Estranho, antigo, escuta-se o barulho do corredor, do quarto ao lado. O banheiro não abria a porta inteira porque tinha uma “mini-pia” que impedia a abertura da porta. Atendimento da recepção muito bom, com muita presteza. Não tomei café da manhã e não posso falar dele.
Stayed 1 night in Feb 2023

8/10 Good

Ravel

Liked: Cleanliness, staff & service, property conditions & facilities

Traga um travesseiro

O hotel é bem limpo, o chuveiro apesar de ser elétrico, funciona muito bem, cafe da manhã justo pelo preço da estada. A cama é boa, mas o travesseiro mais parece um guardanapo de tão fino. Não voltaria por este motivo, o pouco que consegui dormir, dormi mal pelo travesseiro.
Stayed 1 night in Feb 2023

8/10 Good

CLAYTON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom Hotel para se hospedar

Ótimo. Bom café da manhã e ótimas acomodações.
Stayed 1 night in Jun 2022

4/10 Poor

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Quarto sujo

Infelizmente, o quarto em que fiquei hospedado estava extremamente sujo e, para piorar, não houve serviço de limpeza em nenhum dia. Existiam formigas e aranhas no quarto, além de as paredes estarem sujas. Havia ainda insetos presos em teias de aranha. A falta de limpeza tornou a hospedagem decepcionante.
Stayed 3 nights in May 2022

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quarto ótimo mas café da manhã não

Gostei da acomodação. O quarto é bacana, cama boa, ar condicionado, muitas toalhas e o pessoal da limpeza prestativo. Mas o café da manhã deixa muito a desejar. Eu comi somente o primeiro dia, nos demais eu deixei de comer. Só pegava o café. Infelizmente alguns itens que eram para ser servidos quentes estavam frios. Primeira vez que eu não gosto do café da manhã de um hotel. Não serve almoço e janta. Senti falta disso. No almoço é fácil encontrar um prato feito pertinho, mas na janta tem que andar em uma rua que fim de semana é parada para achar local de comer. Mas é um hotel seguro para mulheres viajando sozinhas, mas recomendo pegar uber para ir aos lugares.
Stayed 4 nights in May 2022