Hotel Pompaelo Urban Spa

Property class: 4

Choose dates to view prices

Reviews

9.0 out of 10
Wonderful
Consider a stay at Hotel Pompaelo Urban Spa and take advantage of a terrace, a coffee shop/cafe, and a full-service spa. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in a body treatment, a manicure/pedicure, or a body scrub. In addition to a steam room and a hot tub, guests can connect to free in-room WiFi.
The current price is AED 355
AED 391 total
includes taxes & fees
3 Nov - 4 Nov

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double or Twin Room, Balcony

A hotel room with a large bed, red pillows, a red blanket, a stone wall, and a view of a balcony.

Standard Double or Twin Room, Balcony

9.4 out of 10
Exceptional
(13 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Double City View

A hotel room with a large bed, a desk with a laptop, and a potted plant.

Double City View

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

DOUBLE QUEEN SIZE BED

  • Sleeps 4

View all photos for Double Standard

A hotel room with a large bed, a desk with a laptop, and a potted plant.

Double Standard

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

About the neighborhood

Located in Pamplona, Hotel Pompaelo Urban Spa is in the historical district. Church of San Saturnino and Camara de Comptos de Navarra are local landmarks, and travelers looking to shop may want to visit Café Iruña and La Morea Shopping Center. Pamplona Planetarium and San Fermin Labirintoa are also worth visiting. Visit our Pamplona travel guide
Map
Plaza Consistorial 3, Pamplona, Navarra, 31001

What's nearby

  • A historic building with ornate architecture, a cobblestone plaza, and flags.
    Pamplona City Hall
    1 min walk - 0.1 km
  • A row of colorful buildings with balconies and a cafe named "Café Irunda" in front.
    Plaza del Castillo
    2 min walk - 0.2 km
  • A restaurant interior with a checkered floor, wooden benches, and a statue of a man.
    Café Iruña
    2 min walk - 0.2 km
  • A cathedral interior with high vaulted ceilings, rows of pews, and a central aisle leading to an altar.
    Pamplona Cathedral
    3 min walk - 0.3 km
  • A large, empty stadium with tiered seating and a central sandpit.
    Plaza de Toros de Pamplona
    5 min walk - 0.4 km

Getting around

  • Pamplona-Iruña Station
    7 min drive
  • Pamplona (PNA)
    24 min drive

Restaurants

  • Café Iruña
    2 min walk
  • Iruñazarra Bar Restaurante
    1 min walk
  • Whanau Smoked & Craft Beer
    2 min walk
  • El Tinglado
    2 min walk
  • La Mandarra de la Ramos
    2 min walk

About this property

Hotel Pompaelo Urban Spa

  • Upscale hotel located in Pamplona City Centre
  • Take advantage of a terrace, a coffee shop/cafe, and a full-service spa at Hotel Pompaelo Urban Spa. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in a body treatment, a manicure/pedicure, or a body scrub. Free in-room WiFi is available to all guests, along with a steam room and a hot tub.
  • You'll also enjoy the following perks during your stay:
    • Continental breakfast (surcharge), a front-desk safe, and smoke-free premises
    • Luggage storage, an elevator, and massage treatment rooms
    • Concierge services and a 24-hour front desk
  • Room features
  • All guestrooms at Hotel Pompaelo Urban Spa boast perks such as air conditioning, in addition to amenities like free WiFi and safes.
  • More amenities include:
    • Bathrooms with showers and free toiletries
    • Flat-screen TVs with digital channels
    • Balconies, refrigerators, and heating

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 17 per day)

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 8 for adults and EUR 8 for children
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open select days
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 15.0 per night

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 8 for adults and EUR 8 for children
  • Nearby parking fee: EUR 17 per day (656 ft away)
  • Crib (infant bed) fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Is Hotel Pompaelo Urban Spa pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Pompaelo Urban Spa?

As of 8 October 2026, prices found for a 1-night stay for 2 adults at Hotel Pompaelo Urban Spa on 3 November 2026 start from AED 355, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Pompaelo Urban Spa?

Check-in begins at 4 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Pompaelo Urban Spa?

Check-out is at noon.

Where is Hotel Pompaelo Urban Spa located?

Located in Pamplona City Centre, this spa hotel is steps from Pamplona City Hall, Museo del Encierro, and Church of San Saturnino. Estafeta Street and Café Iruña are just steps away. Pamplona-Iruña Station is 24 minutes by foot and Pamplona (EEP-Pamplona Train Station) is 24 minutes.

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Reviews

Hotel Pompaelo Urban Spa Reviews

9.0

Wonderful

9.6

Cleanliness

9.8

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 127 out of 211 reviews
Rating 8 - Good. 66 out of 211 reviews
Rating 6 - Okay. 12 out of 211 reviews
Rating 4 - Poor. 6 out of 211 reviews
Rating 2 - Terrible. 0 out of 211 reviews

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and the staff was very helpful. The hotel is in a super centrally-located location. There are a lot of bars and restaurants nearby. The rooms were clean but pretty plain. The bathroom was modern and had a good shower.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, centrally located, friendly and helpful staff, clean and modern rooms
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The staff were great. The location was also great. The room was good and clean and as described. Overall, for a hotel in old town of city, it was a great experience.
Stayed 5 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
This really is a cute boutique hotel but…. It is right next to the a city hall square and all the bars, restaurants and shopping. That might seam great until the drunk scream singing ensues from midnight till 5am past your window. We were there on a Friday and Saturday night so I would never do that again. If you’re a real party animal! Stay here!
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, friendly and very helpful staff. Good sized room, very clean. Great location.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 11 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Great location in the heart of Pamplona - comfortable, albeit cosy, rooms. Unusual shapes as a result of being a refurbished building. On site cafe not our preferred breakfast location as there are many more bars and cafes moments away.
Facade facing the Plaza Consistorial
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely kind and helpful. They were friendly and went out of their way to accommodate us. The location was ideal for food and the excitement of the bull run!! I would definitely stay there again
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful especially with the festival tips. The hotel was in a perfect position in between the bull run and all the festivities going around. I was able to sleep and nap when I needed. I woke up to a serenade in the middle of the morning outside my balcony, but that’s part of the charm. I would stay again.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Great location in the heart of Pamplona - comfortable, albeit cosy, rooms. Unusual shapes as a result of being a refurbished building
Facade facing the Plaza Consistorial
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and comfortable. The room was clean and they offer great amenities but there was a large black mold stain in the bathroom ceiling.
Stayed 1 night in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated the quiet and privacy despite such a convenient central location. Excellent breakfast, very friendly and professional staff. No public spaces except for breakfasting.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks to Christina at reception for her assistance today.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay in Pamplona center

Nice hotel in front of Plaza Consistorial, with restaurants and daily activities in the Plaza, however at night is quite which is good for sleeping. The room was a good size with a small balcony facing the plaza, the bed was comfortable, good size bathroom, very fast internet and good service in the 5th floor where we stayed. We really enjoyed our stay in this hotel. Very nice people at the reception. We were instructed to park in Plaza del Castillo parking and walk to hotel; it was not a bad walk even though we were carrying lot of luggage. The hotel discount for the parking end up being 13.95 dollars per day. We recommend this place.
Stayed 2 nights in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin process extremely slow, just one person attending a huge crowd of guests. She was nice and had everything under control, but the process was slow
Stayed 1 night in Sep 2022
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
A/C is not adjustable and set to 25 C. Windows can be open, but city is very busy and loud, so not practical. Too hot to sleep comfortably.
Stayed 1 night in Sep 2022
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My room was clean and comfortable but more than half of the room was not useable due to the roof cutting off half the space. I had to duck my head to walk around the room.
Stayed 2 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mejor acceso al Spa más horarios
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación bien sin ser excelente. El baño súper pequeño y al bañarte imposible no inundar todo. El personal súper amable, el restaurante muy bueno y el mejor café por la mañana
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel fantástico, bien localizado Lo mejor el personal, amables, te ayudan con lo que necesites, están atentos a todo Un diez
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel y ubicación
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Buen hotel muy cómodo y bien ubicado
Stayed 2 nights in May 2026