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"Had a wonderful time in Hot Springs!!! "

"Wonderful people. And the newly renovated room was almost awkwardly big, clean & nice.. well done. I checked in late (after 10pm) & had been driving from Santa Monica (via Albuquerque) to Nashville & they were awesome. Skylar let me have a late checkout & Deon was a pleasure in the morning. They’re a class-act operation. "

"Our bed had hair in it prior to us using it. I wore my flip flops in the shower and walked out with a wad of hair (not mine) stuck to my shoe. Bathroom wall and door frame had brown spots(wall was cream color). Bathroom door did not shay shut and would open on its own and no lock to keep it shut. And then there was Jeff, a 1 1/2 inch cockroach. I have been a social worker for 26 years and never saw a roach this big! Checked out of the room this morning and was not asked how my stay was. I’m thinking guests aren’t asked because they already know. Lobby looked nice but the room was a dump! Will never return!"

"Clean"

"We completed our work early and wanted to ckout early and was refused cancellation even though it was more than 24 hrs "

"This is a place I would stay again and I would recommend this hotel to others. Very clean, comfy and welcoming."

"Breakfast menu complimentry drinks and snak bar excellent."

"First time staying here and we loved it! Definitely will stay again if we ever have to "

"Didnt eat breakfast, dinner was served cold the night i got there. "