"RIU hotels are the best in everything. Staff are friendly. Breakfast is delicious with wide variety options. Best is 21 st balcony with city views and 27th floor glass views."
"Staff was very responsive to any needs we expressed and very willing to help.
Pool was nice, but didn’t use any other amenities. Location was excellent, right on the plaza de España and near a metro station. Several points of interest within easy walking distance."
"Room was clean and spacious we had 3 windows overlooking via Madrid. The shower pressure was amazing very modern. Had an iron and board along either a safe. The bed was so comfortable it was easy to sleep quickly only thing I wish is that you can control the ac in the room. The room was cool but not cold enough to sleep the thermostat was locked so it was cool but it did get warm at night. Rooftop view was great never used the pool but the bar at the top was really nice."
"We stayed at the Only You hotel in Valencia and we were really impressed with the hotel.....so, we decided then to stay at their hotel in Madrid. Just not the same. Quality of the hotel, service, rooms and meals were not up to the standard we expected after staying at their Valencia hotel. It is a nice place, but we were expecting better and were surprised to see that much difference."