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"Excellent customer service and welcoming staff "

"My wife and I had an amazing time at Tabacón Thermal Resort & Spa during our stay from September 30th to October 2nd. From the moment we arrived, we were impressed by how beautifully the resort blends into its lush natural surroundings. The thermal springs were absolutely stunning, crystal clear, surrounded by vibrant greenery, and perfectly maintained. Relaxing in the warm pools while listening to the sounds of nature was truly unforgettable. The stepped waterfalls and tropical landscaping made it feel like a private paradise. Everything was so serene, and we loved exploring the different pools, each with its own temperature and atmosphere. Our room was elegant, modern, and very comfortable. The wooden furnishings and nature-inspired decor created a warm, relaxing environment that fit perfectly with the resort’s natural beauty. The bed was incredibly comfortable, and we appreciated the attention to detail in both design and cleanliness. The staff were friendly, attentive, and made sure we had everything we needed to enjoy our stay. Overall, our experience at Tabacón was beyond our expectations, a perfect blend of luxury, relaxation, and nature. We would absolutely recommend it to anyone visiting the Arenal area and hope to return again someday!"

"An excellent property with excellent staff! Would highly recommend!"

"It was very good"

"We reserved for the view which was everything we thought it would be and more. We found that above all, the staff was the best! We felt at home. We have someone who cant walk far or manged the holls and they carted us to and from the other areas of the hotel! They arranged activites and gave us the Pura Vita vibe!"

"As close to paradise as you’ll experience."

"Outstanding ! We felt like we were in paradise . "

"A little outdated but the views make up for it. The breakfast was delicious! Very nice informative staff!!"

"Husband and I had a pleasant stay at chachagua. We arrived late at night and was greeted at the front desk with hand towels and fruit juice. Checking in was smooth and we were escorted to our bungalow (make sure to have a high car as you will drive through a low river). Bungalow was private and very clean. The room was cleaned daily and there was eco friendly hair products and toiletries. Room has a mini fridge, coffee maker and fresh water daily. Continental breakfast was amazing - at a restaurant on premises. Great selection! The springs were great- wasn’t a lot of people and we were able to enjoy it solo. The resort was beautiful and tranquil. You can hear the animals throughout the day esp the monkeys in the morning. We didnt get to see the monkey but we did see a sloth up in the tree- thanks to Ruben (who btw gave a great coffee/ chocolate tour). Big thank you to all the staff members- from the gentleman who greets you when entering, front desk staff, house keeping, and restaurant waiters/waitresses. All very pleasant and super helpful when we had any questions or concerns. Pura Vida. :) "