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"Great location"

"This is a beautiful hotel with phenomenal customer service. The hotel is located right on the periphery of the historic center of Ghent on a quiet street with taxi access and several restaurants. Ghent is magnificent, and when we go back, we'll definitely stay at Pillows."

"Ideal location next to three favorite tourist attractions. Ideal also to walk to the castle. The hotel staff was so helpful! I'm very grateful to be in a warm and friendly hotel. I love the eating and social area where when you can go in the evening, they are so welcoming. There are also games and a nice setting for visiting. "

"We had a one night, but very nice stay there. Very nice rooms. I wouldnt want to stay anywhere else when I'm in the area."

"All staff very friendly and helpful"

"Stayed in the renovated part of the hotel. Nice modern and comfortable"

"Room was clean, staff went above and beyond to help us..."Arthur" was fantastic in helping us locate a pharmacy open late as my son developed tonsillitis and had to have a prescription filled. Breakfast was amazing...location was great! A bit noisy due to construction...but no fault of the hotel"

"Enjoyed all aspects of hotel and surrounding area."

"Everything was good, the room was pretty small, but it was very clean. Overall, I took it because of the price and it worth it"