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"Staff were incredibly friendly and helpful. Very warm welcome "

"Our stay at Y Capel was wonderful! We loved the heritage associated with the building. Our room was large and clean. The bathroom seemed to have been recently updated and the shower was awesome. The common area was lovely with extra amenities. Check-in at the Erskine Arms (immediately across the road) was quick and easy. Breakfast was included (at the Erskine Arms), and it was delicious with lots of choice. Y Capel is a wonderful spot for exploring all the sites of Conwy. We would highly recommend it. We had only two minor complaints during our stay. First, the heated towel rack seemed awkwardly situated on the wall opposite the toilet so we kept knocking our heads on the rack when standing up (the bathroom was quite narrow) but we eventually got used to avoiding it! The other minor inconvenience was there is no air conditioning; however, a large fan was supplied which suited our needs but may not be sufficient during warmer months or for people who like it very cool. "

"Quiet clean room in one of the lodges. Staff , food and breakfast all great. Walkable to the main village."

"A beautiful hotel with genuinely friendly staff the bar was intimate and relaxed, our room was very well equipped and beautifully decorated with equality furnishings and fittings we had a spacious bathroom with shower above a bath. The continental breakfast had a good selection, I especially liked their pre soaked muesli which was full of nuts and fruit and shredded apple something I will try to reproduce, we had a full cooked breakfast the following day which was a little underwhelming, it's wasn't as hot as I would have liked and was missing either toast or fried bread, which if we had known we could have made our own toast from the continental selection but as it was already getting cold would have taken too long, but nevertheless the breakfast staff were excellent and very friendly."

"Overall a very relaxing break and the spa was excellent "

"Staff are very friendly and nothing is too much trouble. Food is brilliant, one member of our party has a food intolerance and they went out of their way to accommodate. Accommodation is spotless, very comfy and everything you need is provided"

"Room was comfortable, spacious bushier room, clean and modern. Had everything you need. "

"Yes the room was beautifully laid out clean with on suite Had two meals at the establishment and they were excellent value for money "

"Friendly and helpful staff room clean and comfortable. We would book again."