2/10 سيّئ للغاية
David
مسافر برفقة العائلة
2025 يونيو 22
عناصر لم تنل الإعجاب: وسائل الراحة
We have had a horrible stay! I am writing this as I sit with my room temperature at 80° and it’s been on 67 for hours. We also had other guests so angry running around here about the conditions.
When we went to check in, I had to stand in line for 15 to 20 minutes waiting for an agent for check in while the manager stood at a computer doing his own work and the other two were checking people in Clearly there wasnt enough staff to check people in and he did not sway from doing his own personal responsibilities instead of jumping in and helping.
I got to my room and the key cards didn’t work. The pool was shut down before the hours It said it would shut down so we didn’t get to swim
I called Expedia and they were horrible! I stayed online with them for 37 minutes just to get $75 back from the Marriott and a $50 next gift card from Expedia. This was horrible customer service on both parties!
I hardly ever leave a review but this time I felt I should say something! When they mess up they don’t do the right thing. This should’ve been a full refund! I suggested 100.00 because all rooms were booked in town so they got to charge high prices. They just give you a little partial part
I am not going to sleep well tonight because my room is 80° when it’s 92° outside right now
David
أقام ليلة واحدة (1) في شهر يونيو عام 2025
