"Great staff and very good food. Bath was past its best and could do with replacing. Bed was comfortable but pillows weren’t. Overall a good experience and would stay there again "

"Mattress too soft but otherwise excellent "

"Parking was easy and free during our stay. Too few staff with too much to do. We were not offered desert after our main meal and gave up waiting for anyone to check if we would like a desert! Overall the property needs a refresh as if is tired."

"Clean room and staff were friendly. Perfect location in Alton."

"Lovely bedroom, staff friendly, if you want to eat there in evening you need to book"

"No lift, lots of stairs!!"

"Staff helpful and pleasant except for one staff member at breakfast who was actually rude and unhelpful, which was a shame as she let the hotel down. However, overall, nice place and welcoming."

"Kind of okay, but some of the staff were really bothered if you need anything or ask them a question. At the pub the staff were a bit weird and made us feel not welcomed. Most of them looked very tense and wanted you to get out of their faces quickly. Some of them were good. They should leave more milk bags in the rooms."