Phoenix Sky Harbor Intl. Airport (PHX) - 20 min drive
Restaurants
McDonald's - 14 min walk
Black Rock Coffee Bar - 9 min walk
Black Bear Diner - 19 min walk
Wendy's - 17 min walk
Burger King - 10 min walk
About this property
Best Western Plus Gilbert/Mesa
Property highlights
At Best Western Plus Gilbert/Mesa, you can look forward to a free breakfast buffet, dry cleaning/laundry services, and a gym. For some rest and relaxation, visit the hot tub. In addition to a 24-hour business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
An outdoor pool
Self parking (surcharge), express check-out, and express check-in
Luggage storage, smoke-free premises, and a 24-hour front desk
A TV in the lobby, a computer station, and free newspapers
Room features
All 115 rooms boast comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and desk chairs.
Other conveniences in all rooms include:
Free infant beds and free extra beds
Bathrooms with designer toiletries and shower/tub combinations
Free buffet breakfast available daily 6:00 AM to 9:30 AM
Things to do
Gym
Hot tub
Outdoor pool
TV in common areas
Family friendly
Free rollaway/extra bed
In-room crib
In-room microwave
In-room refrigerator
Laundry facilities
Outdoor pool
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
2 meeting rooms
24-hour business center
480 square feet of conference space
Computer station
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Low-height door lock
Low-height view port in door
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-width doorways
More
1 building
4 floors
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Free crib
Free rollaway/extra bed
Hypo-allergenic bedding
Premium bedding
Bathroom
Designer toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
32-inch flat-screen TV with premium cable channels
Pay movies
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Free local calls
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool and hot tub with adult supervision
Property is also known as
Jaffotel
Jaffotel Hotel
Jaffotel Mesa
Jaffotel Mesa Hotel
Best Western Plus Mesa Hotel
Best Western Plus Mesa
Hampton Inn Phoenix/Mesa Hotel Mesa
Hampton Inn Mesa
The Jaffotel Mesa Hotel
Best Western Plus Mesa Mesa
Best Western Plus Mesa Hotel
Best Western Plus Mesa Hotel Mesa
Frequently asked questions
Does Best Western Plus Gilbert/Mesa have a pool?
Yes, this property has an outdoor pool.
Is Best Western Plus Gilbert/Mesa pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Best Western Plus Gilbert/Mesa?
Self parking is available for a fee.
What time is check-in at Best Western Plus Gilbert/Mesa?
Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Best Western Plus Gilbert/Mesa?
Check-out is at 11:00 AM.
Where is Best Western Plus Gilbert/Mesa located?
Situated in Mesa, this hotel is 2.4 mi (3.8 km) from Hale Centre Theatre and 2.5 mi (3.9 km) from Gilbert Farmers Market. Mesa Arizona Temple and Golfland Sunsplash are also within 6 mi (10 km).
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Best Western Plus Gilbert/Mesa Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Create staff. Had a late check in and they were very accommodating
Leslie
Stayed 3 nights in Aug 2022
8/10 Good
Veronica
28 May 2022
Liked: Cleanliness, staff & service
Breakfast was great. The staff is beyond pleasant, friendly and helpful. The pool was under renovations and it was clearly posted and that was fine. The bathroom was clean but the bathtub needs improvement.
Veronica
Stayed 2 nights in May 2022
10/10 Excellent
Cynthia
4 July 2022
Liked: Cleanliness, staff & service, room comfort
Comfortable stay
Older but they’re remodeling. Our room wasn’t yet updated. Thin blanket so ask right away for extra if you want to be warm.
We arrived and the female clerk was out side in a car........with someone....she was rude and no one else was here abandoned pool was green she left back to her car before we even got our luggage out the room is terrible tub filthly went to complain no one in hotel front desk anywhere we just went upstairs locked door leaving at first light..I want a refund have not slept
The breakfast was good.
I didn’t trust the check in staff. The pool was closed and I was told it had been closed for over a month. The website wasn’t updated. Hallways were dirty and shower had chips in it
The room was obnoxiously hot with air conditioning set point of 61; checked out after an 1 hour. Room smelled bad (421); shower hard to operate something wrong; sink faucet only had hot water. Aweful experiment. Also waited 20 minutes to check in
Joan
Stayed 1 night in May 2022
6/10 Okay
Debra
21 May 2022
Liked: Cleanliness
Disliked: Property conditions & facilities
Wings and bar next door had a shooting. If we hadn’t gotten delayed in getting backtothe hotel that evening we would’ve been walking through the parking lot when the shooting was going on.
Sink faucet loose only a small stream of water would come out, no shower curtain—had to ask cleaning staff for one (they were helpful). Front desk clerk kept yawning whole time we were checking in even after we commented.
The hotel is old. Our room #220 had a huge stain on the carpet and the air conditioner unit made so much noise it was hard to sleep. Also, the TV did not work someone had to come and fix it. We did not have a mirror in our room but my sister’s room did but her room did not have towels or TP. There were also paper signs on the elevator that the pool was under construction but the website did not mention this when we booked the rooms. The hotel is next to a restaurant and the outside parking lot is poorly kept.
Maria
Stayed 3 nights in May 2022
10/10 Excellent
Annemarie
17 May 2022
Front desk was helpul and efficient. Everything was nice/ clean. They could use some new carpeting
Annemarie
Stayed 2 nights in May 2022
2/10 Terrible
Gyanendra
17 May 2022
Liked: Staff & service
Disliked: Property conditions & facilities
The property is in a terrible condition. The carpet in the entire building is so old and dirty that if you walk bare feet, feet gets black dirt.
Gyanendra
Stayed 2 nights in May 2022
6/10 Okay
Charlaine
9 May 2022
Charlaine
Stayed 2 nights in May 2022
8/10 Good
jeri
1 May 2022
Liked: Staff & service, amenities
The parking lot was well lit.
jeri
Stayed 2 nights in Apr 2022
8/10 Good
Gwendolin
26 April 2022
Liked: Cleanliness, staff & service, room comfort
Doors dragging, walls sagging.
The walls around bathroom seem to be shifting inside and out. Doors dragging on the floor.
The staff were great, breakfast was good. As far as the room, the tub and bathroom floor was extremely slick, there was not a non slip matt for the tub. Our bathtub backed up when room next door used their tub. The hotel was so noisy we didn't get much sleep at all. Bed was comfortable and the room had fridge and microwave which is always nice.
Verified traveler
Stayed 1 night in Apr 2022
8/10 Good
Richeanne
4 April 2022
Liked: Staff & service, room comfort
Nothing fancy
Hotel is worn down. The bathtub and shower need to be renovated. The sink and mirror too high for my 7 year old to use.
Microwave and fridge was good. Closet seemed iffy since the door automatically swung closed when opened and hidden behind the mirror of a door. I didn't want to forget anything inside it since it seems like it's just a mirror. The beds could use mattress upgrades to a pillow top. The carpets were grungy. The walls had touch up paint spots that were either a different color or the finish was wrong. We asked a couple weeks ahead to stay on the same floor as a teammate and they couldn't accommodate. Pool was cold, spa was broken and cold. We didn't try the breakfast. The staff was very helpful when we needed towels and a luggage valet.
Richeanne
Stayed 2 nights in Apr 2022
10/10 Excellent
Verified traveler
4 April 2022
Liked: Cleanliness, staff & service
The area felt safe and convenient. the room was clean and okay, but the beds weren't comfortable in my opinion. The service was great as well as the room service. The continental breakfast was delicious.
Staff was very nice and pleasant. The room only had two towels, carpet was very stained and beds were not very comfortable. The sink didn’t have much pressure, and the shower drained slowly, the drain looked like it was full of gunk. YUCK! Also the ice makers weren’t working on two floors, then the other floors ran out of ice! The hot tub was also more of a cool tub. Warmer than the pool, but not by much.