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Holiday Inn Phoenix - Chandler by IHG

3.0 star property
Travelers find a peaceful retreat at this Phoenix-area hotel, where the outdoor pool offers relaxation and The Spoke Cafe serves up a satisfying breakfast

Choose dates to view prices

Located in Ocotillo, the Holiday Inn Phoenix - Chandler offers a welcoming escape with a spa tub, outdoor pool, and breakfast at The Spoke Cafe. Enjoy comfort and convenience with free in-room WiFi and attentive staff ready to assist with any needs.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is AED 477
AED 533 total
includes taxes & fees
8 Feb - 9 Feb

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobility Tub)

8.8 out of 10
Excellent
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Microwave
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Microwave
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Microwave
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Communication)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Microwave
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(41 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Sofa bed - double
Shower/tub combination
Hair dryer
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Room amenity

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(24 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Microwave
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

8.4 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Microwave
  • 34 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About the neighborhood

Ocotillo, a neighborhood in Chandler, is home to Holiday Inn Phoenix - Chandler by IHG. Chandler Fashion Center and Phoenix Premium Outlets are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Rawhide Western Town & Event Center and Golfland Sunsplash. Looking to enjoy an event or a game while in town? See what's going on at Wild Horse Pass Motorsports Park. Spend some time exploring the area's activities, including golfing. Visit our Chandler travel guide
Map
1200 W Ocotillo Rd, Chandler, AZ, 85248

What's nearby

  • Ocotillo Golf Resort
    10 min walk - 0.9 km
  • Zelma Basha Salmeri Gallery
    14 min walk - 1.2 km
  • IronOaks Fitness & Racquet Center
    4 min drive - 3.1 km
  • Chandler Fashion Center
    8 min drive - 10.2 km
  • Wild Horse Pass Motorsports Park
    11 min drive - 15.4 km

Getting around

  • Chandler Fashion Center Transit Center
    15 min drive
  • Maricopa Station
    27 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX)
    30 min drive

Restaurants

  • McDonald's
    2 min drive
  • Intel - OC2 Cafe
    3 min drive
  • Taco Bell
    3 min drive
  • Starbucks
    3 min drive
  • Sidelines Grill
    3 min drive

About this property

Holiday Inn Phoenix - Chandler by IHG

Hotel near Chandler Center for the Arts
Located close to Chandler Fashion Center, Holiday Inn Phoenix - Chandler by IHG provides a terrace, dry cleaning/laundry services, and a 24-hour gym. For some rest and relaxation, visit the hot tub. The on-site restaurant, The Spoke Cafe, serves breakfast. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as a business center and a snack bar/deli.
Other perks include:
  • An outdoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and a 24-hour front desk
  • Luggage storage, a vending machine, and multilingual staff
  • A gift shop, a front-desk safe, and smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All 106 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Shower/tub combinations, free toiletries, and hair dryers
  • Flat-screen TVs with premium channels
  • Microwaves, free infant beds, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 12 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 15.99 per person
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Spoke Cafe

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,500 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 15.99 per person
  • Self parking fee: USD 12 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Chandler
Holiday Inn Hotel Chandler

Frequently asked questions

Does Holiday Inn Phoenix - Chandler by IHG have a pool?

Yes, this property has an outdoor pool.

Is Holiday Inn Phoenix - Chandler by IHG pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 12 per day.

What time is check-in at Holiday Inn Phoenix - Chandler by IHG?

Check-in start time: 4:00 PM; Check-in end time: noon.

What time is check-out at Holiday Inn Phoenix - Chandler by IHG?

Check-out is at 11:00 AM.

Where is Holiday Inn Phoenix - Chandler by IHG located?

Located in Ocotillo, this hotel is within 9 mi (15 km) of Chandler Fashion Center, Chandler Center for the Arts, and Wild Horse Pass Motorsports Park. Phoenix Premium Outlets and Rawhide Western Town & Event Center are also within 12 mi (20 km).

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Reviews

Holiday Inn Phoenix - Chandler by IHG Reviews

8.8

Excellent

9.2

Cleanliness

9.2

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 616 out of 1003 reviews
Rating 8 - Good. 222 out of 1003 reviews
Rating 6 - Okay. 84 out of 1003 reviews
Rating 4 - Poor. 42 out of 1003 reviews
Rating 2 - Terrible. 39 out of 1003 reviews

Reviews

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Great whirlpool bath
Stayed 1 night in Dec 2025

8/10 Good

steve

Counter staff was nice. House keeping was load and next to my door every day
Stayed 4 nights in Dec 2025

8/10 Good

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
We were in town for a funeral and had arrived early but staff was very accommodating in letting us check in as soon as the rooms were ready, so appreciative of that, also quiet clean rooms
Stayed 1 night in Nov 2025

10/10 Excellent

Kevin

Liked: Amenities
This is our 3rd time staying at this property. Friendly staff, clean rooms, great location.
Stayed 1 night in Oct 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing accommodations with a comfortable bed.
Stayed 2 nights in Jul 2025

8/10 Good

jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is clean and comfortable and the staff is wonderful. Overall nice stay!!
Stayed 3 nights in Oct 2025

8/10 Good

Jane

Liked: Cleanliness, amenities, property conditions & facilities
Courteous check in agent and clean rooms. Only surprise was the $12/day parking fee. Seems like an excuse to add a little extra profit! I will be more vigilant in the future for hidden charges!!
Stayed 2 nights in Jan 2026

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was ice cold, clean, and the staff was super helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, clean place.

Friendly, helpful staff makes the stay really enjoyable.
Stayed 1 night in Jul 2025

8/10 Good

Jay

Liked: Cleanliness, property conditions & facilities
The room was clean, it was nice that it had a Keurig and refrigerator in the room and it was in a great location for the area that we spent our time while in Arizona. Our biggest complaint was that they charge $12 to park in their lot even though you are paying to stay in their hotel! It’s not like this is a destination resort, it doesn’t have fabulous amenities, there is no complementary breakfast.
Stayed 6 nights in Nov 2025

8/10 Good

steve

Liked: Cleanliness
Staff was friendly and helpful
Stayed 3 nights in Aug 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great safe and clean location. Staff was somewhat cold and stoic, but otherwise professional. Great surrounding areas and location.
Stayed 1 night in Aug 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities
Everything was amazing except for the hot tub
Stayed 3 nights in Oct 2025

10/10 Excellent

esthermarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool
Stayed 5 nights in Jul 2025

10/10 Excellent

Joan

Liked: Cleanliness, property conditions & facilities
Well maintained and great staff
Stayed 3 nights in May 2025

6/10 Okay

Leesha

Liked: Cleanliness, staff & service, amenities
The check in was easy. Staff was nice. The room was clean but there was a bad smell that I could smell from the hallways but it was worse in the room. Kind of smelt like old cigarettes. It wasn’t a smoking room. Do those even exist anymore? Anyway, breakfast option were really nice in the morning. Wish they didn’t charge for parking though.
Stayed 1 night in Oct 2025

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Clean and friendly staff
Stayed 2 nights in Jun 2025

10/10 Excellent

April Michele

Liked: Amenities
The front desk staff was wonderful, helpful and compassionate. The ladies were welcoming, personable and genuinely kind.
Stayed 3 nights in Jul 2025

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
Great Check in and welcoming staff
Stayed 1 night in May 2025

8/10 Good

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very convenient to Sun Lakes where my mom lives. There are food options within walking distance. I didn’t like that parking wasn’t free. Staff was excellent.
Stayed 2 nights in Aug 2025

10/10 Excellent

Marquis

Liked: Cleanliness, amenities, property conditions & facilities
Spacious and peaceful. Great location.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jessi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay

Great service and nice room. Thank you Star for being a great manager!
Stayed 4 nights in May 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff. Nice pool. Nice rooms
Stayed 1 night in May 2025

10/10 Excellent

Homero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and Staff were excellent and accommodating. Very nice place to stay for sure. I will stay here each time I'm in the area!
Stayed 13 nights in Dec 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, safe and clean.
Stayed 1 night in Dec 2024