"We booked a room in the Level category, which is a bit pricier, but worth it. Benefits for Level guests include early check in and late check out, lounge access for unlimited non alcoholic drinks and cookies, daily happy hour from 1430 to 1730 with unlimited alcoholic drinks and small plate food, laundry service for 2 items per night. We took advantage of all the above which made our stay feel VIP. There were other benefits that we did not use.
Our room was clean and comfortable and being on the 29th floor provided a fantastic view of the city. Staff was extremely attentive from check in until check out.
Breakfast was included with our room and was a fabulous spread of local Vietnamese and western cuisine. The concierge booked us a wonderful private driver for the day to visit the local sites.
Overall an outstanding experience and we'd stay here again. "