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The Up Hotel Phu Quoc Island - The Poolside Escape

4.0 star property
Guests can grab a coffee in the lobby before setting out to explore, with helpful staff providing tour and ticket assistance for local adventures

Choose dates to view prices

The Up Phu Quoc offers airport-connected convenience with practical comforts. Start your day with a full breakfast, then cool off in the outdoor pool or children's swimming area. Enjoy in-room WiFi, on-site car rentals, and dry cleaning services for a hassle-free stay.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
The current price is AED 156
AED 181 total
includes taxes & fees
22 May - 23 May

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The price is AED 316
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includes taxes & fees
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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM

Late check-in subject to availability

Minimum check-in age: 15

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the bus station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for VND 450000.0 per night

Property payment types

Important information

Optional extras

  • Rollaway bed fee: VND 450000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Frequently asked questions

Does The Up Hotel Phu Quoc Island - The Poolside Escape have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–7:00 PM.

How much does it cost to stay at The Up Hotel Phu Quoc Island - The Poolside Escape?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at The Up Hotel Phu Quoc Island - The Poolside Escape on 22 May 2026 start from AED 156, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Up Hotel Phu Quoc Island - The Poolside Escape pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Up Hotel Phu Quoc Island - The Poolside Escape?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at The Up Hotel Phu Quoc Island - The Poolside Escape?

Check-out is at 11:30 AM.

Where is The Up Hotel Phu Quoc Island - The Poolside Escape located?

Located in Cua Lap, this hotel is within a 15-minute walk of Phu Quoc Beach, Suoi Tranh & Suoi Da Ban, and Long Beach Center. Coi Nguon Museum and Ngoc Hien Pearl Farm are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.8

Cleanliness

9.0

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 8 out of 12 reviews
Rating 8 - Good. 4 out of 12 reviews
Rating 6 - Okay. 0 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

Reviews

Verified

10/10 Excellent

Eden

Staff really friendly, buffet breakfast really good
Stayed 11 nights in Oct 2025
Verified

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel and place to stay since it's central on the island. The hotel is very clean and the staff are very friendly. Great place for photos and Instagram. The included morning breakfast has a great selection of fresh food. Since the hotel is in an alley, they offer complimentary shuttle rides to the main road which is only a 2 minute walk and they have bikes to use. The staff there helped us book our boat tickets and even prepared us take away breakfast in the morning since we had an early check out. Amazing service!
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Hang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location! Staffs were very friendly and helpful! Amazing buffet breakfast! We would come back again!
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food option is poor the restaurant was always close except for breakfast
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Evgeny

Liked: Cleanliness, amenities, property conditions & facilities
J’ai passé un excellent séjour au The Up Hotel Phu Quoc. L’établissement est très propre, bien entretenu et moderne. La chambre était confortable, silencieuse et parfaitement nettoyée chaque jour. Le personnel est vraiment accueillant, souriant et toujours prêt à aider. L’emplacement est pratique, proche de la plage, des cafés et des restaurants. Très bon rapport qualité-prix. Je recommande cet hôtel pour un séjour agréable et sans souci à Phu Quoc.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastisk opphold, anbefales på det sterkeste

Fantastisk hotell. Vi var her kun én natt da vi skulle videre til et annet sted på øya, men vi kunne gjerne vært her enda lengre. Det er så rent her, de ansatte er så behjelpelig og serviceinnstilt, og rommene var supre. Her får du veldig mye for pengene. - Den mest komfortable sengen og putene vi har hatt hele vår tre ukers reise i Vietnam - Rommene er så rene og pene - Helt super beliggenhet, ned en gate slik at det er stille og rolig - Fantastisk utsikt over havet (med noen bygninger foran selvfølgelig men de skygget ikke i det hele tatt) - Frokosten var deilig og med veldig godt utvalg. - Luksuriøs service med ansatte som åpner dører og kommer med paraply for å lede deg inn fra taxien i regnvær. - Stort basseng inndelt i grunt vann og dypt vann slik at man kan svømme langt
Stayed 1 night in Aug 2025
Verified

8/10 Good

Kazuya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
　まだ新しいホテルです。部屋は清潔で、アメニティは揃ってます。フロントと客室は棟が違います。スタッフは親切で、早めの到着でしたが部屋を用意してくれました。朝食も品数は揃い、美味しいです。プールは清潔です。 　フーコック空港から運行されているグリーンバス(無料の電気バス)のバス停からは徒歩５分。空港からの利用のほか、ここからナイトマーケットやグランドワールドへも行けます。ホムトムへのサンワールドのシャトルバスの乗り場も近く、効率良く移動できます。
プールの奥が朝食会場
Stayed 2 nights in Jul 2025
Verified

8/10 Good

LI SHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
新酒店 地點方便 服務好 整溸
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Pui Kuen Kasity

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
新開酒店，酒間很整潔，有露台，床很舒適，早餐很好，服務一流 但call 車要小心，最好用grab （機場到酒店，大約10萬越南盾/$30港幣） 或 預先約酒店車 （酒店收120,000越南盾） 不要在機場外叫車，全部都是黑的士（因為第一次去越南）在機場外的餐廳叫服務員幫忙叫車，但上了架黑的（收600,000越南盾）還車去了不對的地方，打113報警，警察一聽英文即刻收線
Stayed 4 nights in Dec 2024
Verified

8/10 Good

emily

Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Mitsunari

Stayed 6 nights in May 2025
Verified

10/10 Excellent

YOSHIO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025