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"Friendly staff."

"Met by Sonia in reception who was just so very helpful. Hotel provided us with bikes to explore the town. Such fun. Then Ricardo helped us get tickets to the Puccini concert in the San Giovanni. We loved Lucca and it was in no small part owing to the lovely people we met in the hotel and in the city. "

"Return visit after 6 years and hotel as good as we remembered. "

"We loves our stay, everybody was really friendly! "

"Had an amazing time staying here for our honeymoon. Property is stunning. Rooms are comfortable, clean and nicely decorated. Inifinity pools looking over vineyards are iconic and a dream. The food was incredible and so fresh. I can’t wait to be able to return one day! Perfect romantic destination! "

"Overall excellent "

"Grand hotel Cappuggi did not disappoint. I stayed with my 3 children for 10 nights end of june , start of july. Very reasonably priced 4* hotel experience haf by all. A little out of town (2 miles) but free shuttle bus (or taxi if not available) shows excellent customer care. Receptionists very helpful, cleaners nice and cheerful. Fabulous swimming pool essential in 38° temperatures. Football and tennis available. Ball provided keeping my boys well entertained. Thiroughly recommend this hotel as a point from where to explore Tuscany and further afield. "

"We were just looking for a way to get away from the inner city, Rome, Florence, etc. this is the nicest place in the north we had stayed with the most hospitality in the north definitely recommended stay in the countryside of Tuscany here rather than in Florence Rome, we love it so much. We booked another night before we go home."

"One of the most amazing hotels I’ve ever stayed."