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"Great staff…will come back"

"The hotel isn’t very close proximity to the airport. The Front Desk tries, but I found them not overly informed. And the on-site amenities were average but convenient"

"It was really good to stay at the hotel"

"I reserved and paid for my room online. When I arrived the front desk clerk was rude to me because I forgot the pin # for my credit card which they want to cover in-hotel purchases. She said she would let it go, as though doing me a great favour, but that nothing should "happen." I took this to mean she was implying that I might attempt to steal from the hotel and was displeased. Everything the hotel has to offer in terms of food is overpriced and mostly inedible by anyone like me who has food sensitivities. My room was clean, spacious and comfortable and it is clear that the room attendants work hard. The pool was refreshing. When it comes to walking, the neighbourhood is challenging; it took me quite a long time to navigate to the nearest grocery store. I asked for a wake up call but did not receive one. In the morning the airport shuttle was on time and efficient. In future I will likely stay at a different airport adjacent hotel because this is not the first time I have had a less than welcoming and relaxing visit at Aloft. "

"Staff was rude and not very helpful."

"The room was very clean, the stuffs was kind the breakfast was good."

"Beautiful hotel but much farther from the airport than advertised and the shuttle service was terrible. They were very late and disorganized. The hotel itself was very nice and I appreciated the free breakfast. The pool was great. "

"More amenities in the room would have been better like microwaves"

"Pool was closed and We got the room in their old building which was very dim. Will not go back"