Find Hotel with a Concierge in Pine Cay

"This is a very nice resort and I would recommend it to anyone looking for an affordable stay. It is not luxury but you get what you pay for. I consider the resort to be great for families, especially the bungalows which have full kitchens and living areas. It was clean and right on the beach. The beach was slim so not a lot of sandy area but enough for chairs and umbrellas. The staff were all friendly but did not go above and beyond by any means. The location was beautiful and right on the reef to snorkel which was fun. "

"We loved our vacation ..beautiful property and ocean !! Wish they had more entertainment though. "

"I am so content with my decision to stay here. The staff were friendly always helpful and professional. The rooms and facility were always being unkept. Their swim up bar and quick access to the beach was insanely perfect. Probably turning this to my yearly visit spot to vacation. "

"It was exactly what I wanted & everything was perfect, no complaints "

"Next level!"

"We spent 9 nights in the ocean view suite.Very beautiful garden veiw as well.We had a great time staying at The Sands Grace Bay.Our room.was modern, very clean and comfortable. Thanks to our wonderful housekeeper Dueila who made sure our space was freshened up each day.She even converted the twim beds in the room to a queen so my daughter and her partner could rest well. It would be nice to replace the washer and dryer units in the suite.They dated and rusting. Thanks to the bell attendants Oral,Samuel and AJ who assisted us with our luggage.They were warm and welcoming from the first day we got there.They were approachable,respectful and kind in sharing ideas of things to do and places to visit while on the island.Miss you guys tons. Big shout out to Anatalie housekeeping manager who immediately acknnowleged our concerns we had with linen on our pull out coach. Michelle and Diane from front desk were amazing. The only cons to this trip was the service at Hemmings way restaurant was below standard .The service was atrocious. The staff there was rude and unfriendly. We had to ask for menu's. Our server didn't check on us after ordering, she was so unprofessional. She had no enthusiasm in providing service. No entertainment on property which was boring. The sands is grest place to unwind relax on the beautiful turquoise beach.Lots to experience on the island.Lovely destination. "

"Waking up at the Blue Haven Resort in Turks & Caicos was truly waking up in paradise. We had a studio with a king size bed that had an ocean view but no balcony which we were initially interested in but this did not impact our experience overall . We were still able to slide a door and hear nature . The staff was exceptional. From Makayla ,"

"We were choosing between this property and Ocean Club West and chose wrong sadly. From the start it was sub par, the transport from the airport failed to show after a 30 min wait and we had to join the taxi line. We had a room the 1st night where there were people partying 2 doors down despite being asked to stop. I was woken at 2:38am by the smoke alarm because they were illegally smoking. I had to go to the front desk at 3am due to the banging and partying. We were moved for 1 night to another (smaller) room then onto an upgraded room. So 3 diff rooms in 5 nights. This room you could hear the music bar down the street until 2am each night and there are no blackout blinds so the property’s pool lighting lit the room up like daylight. If your room is on the wrong part of the property it’s very hard to sleep with the music bar down the street so beware of that. Finally, sadly we found the staff in the property to be cold, almost moody and rude. When you walk past them and say good morning or hello, instead of a warm smile you received a smirk, a reluctant response and not a smile. When we travelled to other properties during our stay we found them very warm and friendly so I’m not sure why they staff at this priority all seemed so unhappy. It didn’t spoil our vacation but it was a mistake to choose this property- not the experience I hoped for or expected. "

"Just returned from our week long stay at Beaches TCI. We loved our time there, however just a couple of bumps to recognize. It room was beautiful but shower curtain smelt of mildew. Once we brought it to housekeeping attention it was replaced immediately. Resort it very large so took a bit to get acclimated. Was an effort for someone to actually give us a printed layout of the resort but someone did find one. We figured there would be more information on the resort and itineraries, shows. activities, food. etc but really had to search for information throughout resort. We did our homework online so wasn't as bad as it could have been if we hadn't. Staff was extremely pleasant. We were in French village so couldn't see beach from our room. Beautiful pool and garden view though. Bottles of wine in room didn't get replaced when empty. Needed to ask. Coffee want that great. One amazing cup of cafe latte at Cafe but all others were not very good. Mixed drinks seemed to be on the weak side. Very family oriented. Excellent programs for children and lots of families so if looking for adult resort comfort might want to choose adult only resort. Food was absolutely amazing!!! Every single party of it. Top notch cuisine!!"