Search Castles in Pinetop

"Everything was good, friendly staff, parking was fine. Room could have been cleaner, but i seems to be an older hotel."

"This is the second I have stayed here and it’s amazing. Very quiet location and the cabin has everything you need. Beautiful and modern inside with hosts that are always willing to help if you need anything. There is a reason this place has such great reviews and you will not regret staying here!"

"We had a great stay! Check-in was super easy! Bethany was great!!! She also gets a high-five for the El Charro recommendation! We would definitely stay here again!!! Our only regret was that it was tooooo short!!!"

"Room was clean, staff a"

"Staff friendly and helpful. Pool and jacuzzi clean and wonderful! Room was clean and full size fridge was a plus. The beds were unusual kind of like a mattress stuffed with jello."

"The door had a huge crack on it, there was dead insect on the bed, the check-in guy wasn't too friendly, didn't tell me welcome to Quality inn, or let me know information on what the hotel breakfast. Breakfast was nothing but bagels with jam that was old. They didn't have any hot breakfast, just muffins, bagels. They kept charging my card w/o my approval. Charged me 20 for 2 extra people - even though the room can have guest up to 4 to 5. Unfriendly service. "

"Yes, the host was welcoming. All good except the washer didn't work to wash towels as there were not enough towels for 8 adults and 4 children. But my husband called about the washer and a guy came by quickly and brought towels until he could get washer fixed. We did enjoy the house. Next time I just need a bigger house with more seating, but thats on me. "

"best staff was Derek the facility manager. room was decent. amenities looked amazing but didn’t get to enjoy as I had to leave eqrly"

"Great stay! Awesome staff! "