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Holiday Inn & Suites Pittsfield-Berkshires by IHG

3.0 star property
Travelers enjoy morning coffee in a cozy shop at this urban retreat where they can plan adventures in the Berkshires while enjoying city convenience

Choose dates to view prices

Holiday Inn & Suites Pittsfield-Berkshires sits in the heart of the city, offering on-site shopping and a welcoming coffee shop. Guests can relax in the garden or use the free WiFi to stay connected. The staff consistently earns praise from visitors for their helpful service.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is AED 360
AED 402 total
includes taxes & fees
2 Jan - 3 January 2026

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Mobility Accessible

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Mobility Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(72 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Mobility Accessible

8.4 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Mobility Accessible

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, Multiple Beds

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Pool View

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Studio Suite, 1 King Bed with Sofa bed, Pool View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

8.4 out of 10
Very good
(41 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • City view
  • Sleeps 2
  • 1 King Bed

Two Queen Room

  • Sleeps 4

Two Bed Suite

  • Sleeps 6

View all photos for King Suite

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

King Suite

  • Sleeps 4

Mobility Accessible King Room with Roll In Shower

  • Sleeps 2

Mobility Accessible One Bed Room with Tub

  • Sleeps 2

Mobility Accessible Two Bed Room with Tub

  • Sleeps 4

Accessible One Bed Suite with Roll In Shower

  • Sleeps 4

View all photos for Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

King Suite Sofa Bed with Pool View

  • Sleeps 4

Standard King Room

  • Sleeps 2

Two Queen Beds-Mobility Accessible

  • Sleeps 4

Queen Room With Two Queen Beds-Disability Access

  • Sleeps 4

About the neighborhood

Map
One West Street, Pittsfield, MA, 01201

What's nearby

  • Berkshire Museum - 2 min walk - 0.2 km
  • Colonial Theater - 3 min walk - 0.3 km
  • Berkshire Athenaeum - 5 min walk - 0.5 km
  • Barrington Stage Company - 8 min walk - 0.7 km
  • Housatonic River - 3 min drive - 2.1 km

Getting around

  • Pittsfield Intermodal Transportation Center - 6 min walk
  • Pittsfield, MA (PSF-Pittsfield Municipal) - 12 min drive

Restaurants

  • ‪Dunkin' - ‬6 min walk
  • ‪Burger King - ‬5 min walk
  • ‪Tito's Mexican Grill - ‬4 min walk
  • ‪Angelina's Subs - ‬9 min walk
  • ‪Sibaritas - ‬2 min walk

About this property

Holiday Inn & Suites Pittsfield-Berkshires by IHG

Hotel in the city center
You can look forward to a terrace, shopping on site, and a coffee shop/cafe at Holiday Inn & Suites Pittsfield-Berkshires by IHG. Free in-room WiFi is available to all guests, along with a garden and a hair salon.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self parking
  • Breakfast (surcharge), express check-out, and express check-in
  • Multilingual staff, a computer station, and ATM/banking services
  • Guest reviews say great things about the helpful staff
Room features
All 179 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with hair dryers and shampoo
  • 32-inch flat-screen TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Similar properties

Lobby sitting area
Best Western Plus Berkshire Hills Inn & Suites
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 1,001 reviews
The price is AED 281
AED 313 total
includes taxes & fees
4 Jan - 5 January 2026
Best Western Plus Berkshire Hills Inn & Suites

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 10:30 AM for a fee: USD 12.99 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Health club
  • Indoor pool
  • Library
  • Shopping
  • Ski passes
  • Wine tours

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (38 inches high)
  • Handrails in stairways (36 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from November 14 2025 to January 31 2026 (dates subject to change):
  • Swimming pool
The property will be renovating from November 14 2025 to January 31 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay (maximum USD 50.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 12.99 per person
  • Pet fee: USD 50.00 per accommodation, per stay (maximum USD 50.00 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0010502360
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Pittsfield-Berkshires
Crowne Plaza Pittsfield-Berkshires
Crowne Plaza Pittsfield Hotel Pittsfield
Pittsfield Crowne Plaza
Crowne Plaza Pittsfield-Berkshires Hotel
Berkshire Plaza Hotel Pittsfield
Berkshire Plaza Pittsfield
Berkshire Plaza
Crowne Plaza Pittsfield Berkshires
Holiday Inn Suites Pittsfield Berkshires
Holiday Inn Suites Pittsfield Berkshires an IHG Hotel
Holiday Inn & Suites Pittsfield-Berkshires by IHG Hotel
Holiday Inn & Suites Pittsfield-Berkshires by IHG Pittsfield

Frequently asked questions

Does Holiday Inn & Suites Pittsfield-Berkshires by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–9:00 PM. The pool will be unavailable from November 14 2025 to January 31 2026 (dates subject to change). The property will be renovating the pool from November 14 2025 to January 31 2026 (completion date subject to change).

Is Holiday Inn & Suites Pittsfield-Berkshires by IHG pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 25 lbs per pet. There's a fee of USD 50.00 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Holiday Inn & Suites Pittsfield-Berkshires by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Holiday Inn & Suites Pittsfield-Berkshires by IHG?

Check-out is at noon.

Where is Holiday Inn & Suites Pittsfield-Berkshires by IHG located?

Located in the heart of Pittsfield, this hotel is within a 5-minute walk of Berkshire Museum, Colonial Theater, and Berkshire Athenaeum. Barrington Stage Company and Housatonic River are also within 2 mi (3 km). Pittsfield Intermodal Transportation Center is 6 minutes by foot.

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Reviews

Holiday Inn & Suites Pittsfield-Berkshires by IHG Reviews

8.0

Very Good

8.4

Cleanliness

9.4

Location

8.6

Staff & service

7.8

Eco-friendliness

7.6

Property conditions & facilities
Rating 10 - Excellent. 423 out of 997 reviews
Rating 8 - Good. 296 out of 997 reviews
Rating 6 - Okay. 144 out of 997 reviews
Rating 4 - Poor. 81 out of 997 reviews
Rating 2 - Terrible. 53 out of 997 reviews

Reviews

10/10 Excellent

Frank

Staff was very nice and helpful nice place restaurant was awesome great food and drinks
Stayed 1 night in Nov 2025

10/10 Excellent

Dwight

Very clean and timely and efficient and the lady who checked me in named Valerie did an amazing job and was very informative and helpful .
Stayed 1 night in Dec 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean rooms. Loved the onsite restaurant & bar.
Stayed 1 night in Oct 2025

8/10 Good

Teng

Liked: Cleanliness, property conditions & facilities
Nice
Stayed 2 nights in Dec 2025

10/10 Excellent

Sierrah

Liked: Cleanliness, amenities, property conditions & facilities
Great location! Lovely staff!
Stayed 1 night in Oct 2025

8/10 Good

Samantha

Liked: Cleanliness
Clean and comfortable
Stayed 1 night in Dec 2025

6/10 Okay

Kathleen

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The personnel were excellent but the hotel is under construction.
Stayed 5 nights in Nov 2025

10/10 Excellent

Stacey

Liked: Cleanliness, amenities, property conditions & facilities
Great stay! Nice quiet room for 2 little “alert “ to outside noise pups!! Comfy beds and central location for the day trips we had planned.
Stayed 2 nights in Nov 2025

10/10 Excellent

Karina

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 2 nights in Dec 2025

8/10 Good

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Room was good, staff was nice and helpful. Good hot water and comfy bed. What you'd expect from a Holiday Inn.
Stayed 1 night in Nov 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay. Staff were very nice.
Stayed 2 nights in Oct 2025

10/10 Excellent

Nikisha

Spotless and friendly staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and great rooms
Stayed 1 night in Oct 2025

10/10 Excellent

SEAN

Liked: Cleanliness, amenities, property conditions & facilities
Very good service
Stayed 2 nights in Nov 2025

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very pleasant
Stayed 4 nights in Sep 2025

8/10 Good

Elyse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed dinner and drinks
Stayed 1 night in Oct 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing my bf did get a beer at the bar that was expired but everything else was amazing
Stayed 2 nights in Nov 2025

8/10 Good

Tristan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a decent place for us to stay while we were visiting the Berkshires, Mount Greylock, and Stockbridge. The hotel was clean and functional and the staff friendly. My only criticism was that the temperature of the shower water was too cold, and even after asking this to be fixed, it just wasn't adequate.
Stayed 2 nights in Oct 2025

10/10 Excellent

ALTIERI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast and easy check in
Stayed 1 night in Oct 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay here. Everybody was very friendly and felt very welcoming. It was shocking to see how clean the room and facilities were the price is excellent. The only downside is the parking garage being out of commission and having to walk to the TD Bank for parking. Would definitely stay here again!!
Stayed 2 nights in Oct 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service
N/a
Stayed 1 night in Dec 2025

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Oct 2025

8/10 Good

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room wss clean. Staff was helpful a lot. Mskes us feel comfortable and was very accommodating. The restaurant on-site was great. It was cold in the mornings so breakfast on-site was a plus.
Stayed 2 nights in Oct 2025

2/10 Terrible

Bianca

Disliked: Cleanliness, amenities, property conditions & facilities
The rooms were small no parking lot bad neighbors the pictures are outdated rude receptionist
Stayed 3 nights in Nov 2025

10/10 Excellent

Chantel

Liked: Cleanliness
Everything is clean
Stayed 2 nights in Oct 2025