Find hotels near Place des Arts, Vancouver from AED 357

"No hot water in the shower"

"I was traveling from Edmonton to visit a family member who was at The Royal Columbian Hospital, which kindly referred your hotel as one of three options. We chose The Ramada & booked through Hotels.com. While planning, we checked the website & Trivago which indicated that breakfast was included with the room reservation. However, when we went for breakfast & asked the front desk lady, she insisted it was not included. I had to pull up The ad/booking to show her the inclusion. I realize now when I check that the hotels current website mentions a restaurant on site, not complimentary breakfast, but given the conflicting info during booking, a coupon or similar gesture for the 2 days we stayed would’ve been a nice way to resolve the discrepancy. Additionally the hospital informed us that if we booked with them, we’d get a discount. We were not offered any discount after booking through Hotels.com. On a positive note, I wanted to highly commend the lady who checked us out early.She is a people person, great with the public, she is pretty & has a beautiful smile. She explained we wouldn’t get a refund which we were ok with. Despite the excellent service from the front desk agent at checkout, the issues with the breakfast inclusion & the discount mean I will not be returning to your hotel. Sincerely, Cheryl "

"Great hotel with clean rooms and very friendly staff. The location was convenient and the service was excellent. I would happily stay here again."

"The AC didnt work but it was okay"

"Good"

"I didnt even bother checking in. Creepy location on outskirts of surrey with lots of unhoused persons walking around the location. Junk piled on window ledges made it seem like people were actually living in this hotel full time. Since I was traveling alone with two young kids, I did not feel safe even exiting my vehicle for check in, so I didnt. "

"Staff was wonderful and room was great 👍 "

"Yes, and the stuff was friendly, even neighbors everybody seems to be very good."

"Great stay and a nice unit. Although we were there in winter, you could tell this would be an excellent summer rental. Would definitely stay there again. "