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"Welcoming staff"

"Room was clean and so was hotel. Was nice to have such a large window in the daytime, but shades didn't block out light when needed as blackout drapes would have. Only one table lamp for two beds; would have preferred one each, even with the ceiling lights. Rather than the tv opposite the beds, it was on a side wall which made watching it uncomfortable. I literally fell into the bed; very low and lumpy mattress, and pillows were so large (puffy) I used a rolled up bath towel instead. Staff was...

"Nice clean room good AC unlike Europe, helpful staff"