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"Felt the price for breakfast was way out of line. Otherwise the hotel was excellent"

"Amazing everything especially staff."

"AWFUL experience here! Incompetent and rude customer service. Forgot my camera bag, and housekeeper stole it. Management never apologized. They were able to get camera back a few days later, but I was already home and had to drive 5 hours back to get it. Manager is rarely there and doesn't respond to phone calls."

"The hotel looked run down. Shelving in bathroom was falling off the wall. No hot water, staff knew of the problem but did not bother mentioning it. No appoligies, and no discounts given "

"Staff friendly "

"I had a mixup when I booked it (my fault) and the lady at the front desk was awesome with helping me get it all fixed. It was midnight and after a 14hr flight from Hong Kong, I just wanted to shower and go to bed. She made it possible. "

"Only stay here if you have a car and noise and light don't interfere with your sleep. The hotel is in a residential area with nothing for travellers and it is NOT accessible by public transit: from the last subway stop you would have to take a bus from one of the busiest stops. With the huge lineups and there is no way you can get on this bus with any luggage so I had to pay for an Uber. The property is very clean, well staffed, spacious, nicely decorated and clean. However, the restaurants don't offer gluten-free options and there is nowhere in walking distance to eat. The rooms are NOT well insulated, and you can hear every conversation in the hallway, all night long. (Remember that this is an airport hotel and people come and go at all hours.) My room looked into the parking lot, with lights shining all night and no way to block them as there was no blind and only a transparent curtain. I spent am uncomfortable night and was glad to leave in the morning. (The free airport shuttle was helpful.)"

"Clean, comfy beds, and quiet. Didn’t have the opportunity to dine at the restaurant, looked beautiful. The gym was great, loved the pool, steam and sauna. Well thought out, will definitely rebook when I’m ready to visit NYC again. Also wonderful hotel shuttle drivers!! "

"We LOVED our stay at the asiatic hotel! We were most interested in visiting tourist spots, but the subway was so accessible and the hotel was SPOTLESS and quiet! We looked forward to coming “home” every night to this hotel! Thank you guys for an amazing stay, we will be back! "