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"Exceptional in every way."

"Highly recommended"

"We loved our stay. The hotel is very comfortable and the staff is helpful. The pools are amazing (although a bit cold in the low season). The facilities are in great condition. We couldn’t have asked for more from this hotel!"

"Nothing around, dark and many homeless malnourished dogs and cats. "

"Great service. A big thank you to Yannis and the team for making our stay!"

"The hotel was very nice. Rooms were clean, beds were comfortable. The beachfront was nice but rocky so bring water shoes. The pool is fantastic. Restaurant offered decent selection and the bar had a good selection too. "

"The staff at the reception is very friendly and helpful but the room service doesn’t always respect the do not disturb sign and will not only walk in (more than once) whether you’re still in bed or in the shower but will insist to ask to clean the room even when you say no. It’s unfortunate because the rest of the experience, amenities, site, etc. Was excellent. "

"The breakfast buffet definitely poor for a 5 star hotel, I was expecting fresh juices, only had pork, same 3 fruit options everyday and dry pastries. The beds were the worse, soo low, very uncomfortable and they make noises. The shower was tiny as well argh. And then one receptionist lady (Ioanna) if I remember her name correctly, wanted us to pay extra for parking just because, to qoute her "ooh because 5 euros is such a lot of money that you cannot pay it". Even though the hotel rule is, 1st day of parking is free and this was advised to us prior by another receptionist lady, I wish I remembered her name, because she was lovely with such a beautiful smile. She recommended us a local restaurant and we had an amazing experience at that restaurant. Ooh and then showers behind the reception horrible, there was water everywhere on the floor with a little space where men, women and children are supposed to get ready showers and dress up, anyone that walks can see you. Literally no privacy at all whatsoever. Overall the aesthetics of the hotel outside is 4* but the rooms and food 3*, I'm glad we didn't choose half board."

"I had torn my achilles tendon just before my stay here so accessibility was an issue to some degree. No rooms had ramps or had ground floor accessibility. Other than that, the staff were great, breakfast was fantastic. Lunch was meh, dinner was really nice at the stone restaurant. My family had rented a car so we were a short 20 min drive into old town Chania which was gorgeous. "