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Aparthotel

Casa Leo

3.0 star property
Aparthotel with free parking, near Playa del Carmen Main Beach

Photo gallery for Casa Leo

Suite, 2 Bedrooms, Kitchenette | Living area | Flat-screen TV
Suite, 2 Bedrooms, Kitchenette | Private kitchen | Microwave, stovetop, cookware/dishes/utensils
Reception
Suite, 2 Bedrooms, Kitchenette | Terrace/patio
Suite, 2 Bedrooms, Kitchenette | 2 bedrooms, minibar, in-room safe, desk
In Playacar, Casa Leo offers a tranquil retreat with an outdoor pool surrounded by cabanas and sun loungers. Relax on the terrace or stay connected with in-room WiFi; previous guests rave about their experience.

Reviews

8.4 out of 10
Very good

Apart-hotel

2 bedrooms2 bathroomsSleeps 566 sq m

Popular amenities

  • Breakfast available
  • Pool
  • Kitchen
  • Outdoor Space
  • Parking included
  • Air conditioning

Add dates for prices

About this property

Casa Leo

Aparthotel with free parking, near Playa del Carmen Main Beach
An outdoor pool, concierge services, and express check-in are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, tour/ticket assistance, and a front-desk safe are onsite. The apartment has 2 bedrooms and offers free WiFi and a minibar. A kitchenette with a stovetop and a microwave is available, and other amenities include 2 bathrooms and a sitting area. Housekeeping is available once per stay.
This aparthotel offers 12 accommodations with minibars and safes. Accommodations offer separate sitting areas and include desks. Accommodations at this 3-star aparthotel have kitchenettes with stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided once per stay.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Pool/Spa

  • Free pool cabanas
  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site

Family friendly

  • Children stay free (see details)

Kitchenette

  • Cookware, dishware, and utensils
  • Microwave
  • Stovetop

Dining

  • Daily local cuisine breakfast available 7:30 AM to 11:30 AM for a fee: USD 10 for adults and USD 8 for children
  • Minibar

Bedrooms

  • 2 bedrooms
  • Bedsheets provided

Bathroom

  • 2 private bathrooms
  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 32-inch flat-screen TV

Outdoor areas

  • Terrace

Work spaces

  • Desk

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Housekeeping (once per stay)
  • Limited-hour front desk
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Bicycle rentals

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 12 units
  • Bicycle rentals
  • Soundproofing

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Smoking

Smoking allowed: in designated areas

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 4 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately USD 10 for adults and USD 8 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

Property is also known as

Casa Leo Condo Playa del Carmen
Casa Leo Condo
Casa Leo Playa del Carmen
Casa Leo Aparthotel
Casa Leo Playa del Carmen
Casa Leo Aparthotel Playa del Carmen

About the neighborhood

Map
Diagonal 65 av sur entre Calles 27 y 29, Col. Ejidal, Playa del Carmen, QROO, 77712

What's nearby

  • Playacar Golf Club - 17 min walk - 1.5 km
  • Quinta Avenida - 7 min drive - 2.8 km
  • Playa del Carmen Maritime Terminal - 7 min drive - 2.8 km
  • Playacar Beach - 7 min drive - 2.8 km
  • Playa del Carmen Main Beach - 9 min drive - 3.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪La brioche - ‬4 min drive
  • ‪Starbucks - ‬9 min walk
  • ‪Perché No Italian Food - ‬10 min walk
  • ‪El Hongo - ‬8 min walk
  • ‪El Gran Taco - ‬10 min walk

Frequently asked questions

Does Casa Leo have a pool?

Yes, this property has an outdoor pool.

Is Casa Leo pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Casa Leo?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Casa Leo?

Check-out is at noon.

Where is Casa Leo located?

Located in Ejidal, this aparthotel is within 2 mi (3 km) of Centro Maya Shopping Center, Playa del Carmen Main Beach, and Quinta Avenida. Xplor Theme Park is 3 mi (4.8 km) away.

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Reviews

Casa Leo Reviews

8.4

Very Good

8.8

Cleanliness

8.8

Location

9.2

Staff & service

6.0

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 52 out of 91 reviews
Rating 8 - Good. 22 out of 91 reviews
Rating 6 - Okay. 6 out of 91 reviews
Rating 4 - Poor. 5 out of 91 reviews
Rating 2 - Terrible. 6 out of 91 reviews

Reviews

10/10 Excellent

Jon

Liked: Cleanliness, property conditions & facilities, communication
Great place
Stayed 3 nights in Jan 2025

6/10 Okay

Al

Liked: Cleanliness, communication
Disliked: Room comfort

Lots of attention. Need some attention.

It is a very nice building, but missing some very basic amenities. The mattress was incredibly uncomfortable. I gave the owners of feedback. Hopefully this will be taken care of before the next guest arrive.
Stayed 4 nights in Feb 2024

4/10 Poor

Alan

Liked: Cleanliness, property conditions & facilities, communication
Disliked: Amenities
Very noisy, dogs barking all the time, internet only works half the time and does not work in the bedrooms, hot water only half of the time, extremely noisy water pump on the roof that went off every two minutes for 20 seconds 24 HOURS PER DAY!!, not much in the kitchen to cook with, the fridge door doesn't close properly, no ceiling fan in the living room, the beds were hard as hell, the couch is made of cement with thin cushions on it, we had to install new showerheads ourselves, I'm sure I forgot a few things.
Stayed 27 nights in Feb 2025

4/10 Poor

Adriana

Liked: Communication
Disliked: Cleanliness, amenities, property conditions & facilities
Sheets were very dirty. You can hear noise from others room. Light walls! Even though it has a garage, it’s very deep and small spaces.
Stayed 3 nights in Oct 2022

8/10 Good

Nancy A

Liked: Cleanliness, property conditions & facilities, communication
Good sized 2 bedroom, 2 bathroom apartment with 2 balconies in a quiet, nice residential area 10 minutes to downtown. Property Manager Leonardo spoke perfect English and was very friendly and helpful. Apt needs some updating but it was perfect for my sister and me. Please note that the kitchen is lacking a lot of items, ie. bowls for cereal or salad, salad/mixing bowls, can opener, toaster, food storage containers for leftovers . Pots and pans need to be replaced because they are in poor condition. Air conditioners worked perfectly and there was always plenty of hot water in both bathrooms. Living RoomTV only has 3 English stations and Netflix does not work. TV in bedroom only in Spanish. Small pool but nice to cool off and read during the afternoon. Taxi to downtown PDC only $8.00. Would stay there again.
Stayed 14 nights in Jan 2024

4/10 Poor

Jair U

Disliked: Cleanliness

Pesimo - Costo-Beneficio malo

NO me pude hospedar debido a que la habitacion estaba sobre vendidad me cambiaron a Casa del Arbol del mismo grupo de hecho el hotel esta igualito. Pesimo nunca hicieron la limpieza, no tuve internet ni tv de paga nunca funciono. La recepcionista muy amable pero no resuelve.
Stayed 4 nights in Jul 2024

10/10 Excellent

Nancy

Liked: Cleanliness, property conditions & facilities, communication
Muy amable el señor desde que llegamos, muy limpio, en general excelente
Stayed 7 nights in Oct 2023

2/10 Terrible

Cesar

Disliked: Cleanliness, property conditions & facilities, communication
Pecima comunicacion
Stayed 2 nights in Jul 2023

10/10 Excellent

DENISE ANN

Liked: Cleanliness, amenities, property conditions & facilities, communication
Los condos son bien ubicados en una zona tranquilla. Nosotros quedamos unos dias para cuidar una amiga en el hospital y esta a la vuelta. Hay un cafe super rico en frente donde puedes tener tu desayuno (prepagarlo con la reserva) y estas a 10 minutos caminando a un centro comercio, hay tacos super ricos cercita y en coche estas cerca de playa del carmen y todos sus amenidades.
Stayed 3 nights in Jun 2023

8/10 Good

Alain

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beau bon pas cher

8/10 Good

Boyoung

Liked: Cleanliness, room comfort
그들은 친절했습니다. 하지만 Wifi는 너무 안좋았고 수영장은 깨끗하지 않았다. 방은 이용하기 괜찮았다.
Stayed 2 nights in Jul 2022

10/10 Excellent

Morena

Liked: Cleanliness, amenities, property conditions & facilities, communication
Un lugar muy tranquilo, bien equipado, limpio y don Leo muy servicial y amable. Nos quedamos 5 noches. Super recomendable.
Stayed 1 night in Jun 2022

2/10 Terrible

maria

Disliked: Cleanliness, property conditions & facilities
The pool was filthy and the size was not proportion to the picture.. the internet was weak and the surrounding area was trashed
Stayed 2 nights in Jun 2022

2/10 Terrible

Jincong

Disliked: Cleanliness, amenities, property conditions & facilities, communication
This is the worst place I have ever stayed in. No one is on-site for check in / check out or problem solving. We were desperate when we arrived at night. Call multiple numbers multiple times for an hour to be able to get someone on the line. Basic amenities like microwave are missing. Water pressure is low and water was intermittent. Garage is so small that we got stuck by another car behind us and missed a trip.
Stayed 3 nights in May 2022

8/10 Good

KIKI WEN HONG

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very good deal, spacious rooms and cool AC, The only downside is the water little and it goes on and off.
Stayed 7 nights in May 2022

6/10 Okay

Stefano

Liked: Cleanliness, communication
Disliked: Amenities, property conditions & facilities
Mattress very old and uncomfortable. No microwave, missing a lot of kitchen tools, smell really bad from toilet, hot water not always working. Very good A/C.
Stayed 7 nights in Mar 2022

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very happy with this order. Stuff is friendly. Room is clean and big! With unbeatable price. Also have underground garage, it's Super safe for a rental car. Great location, quite! I will be back here for sure!!
Stayed 2 nights in Mar 2022

10/10 Excellent

Janice

Liked: Cleanliness, room comfort, communication

Thank you Miguel and fellow travellers!

We had a blip with check-in which was resolved thanks to the help of another amazingly kind traveller who connected us with Miguel, who quickly found a solution that worked for us. Before we checked out the next day, Miguel again went the second mile to help us communicate with another business in Spanish. Excellent customer service and Miguel is to be commended.
Stayed 1 night in Mar 2022

6/10 Okay

Alberto

Disliked: Room comfort

Camas muy duras

En general todo dentro de lo estándar. Lo que no me gustó es que las camas eran muy incómodas por que la base de la cama es de cemento. Y el baño estaba mojado cuando llegue
Stayed 4 nights in Jan 2022

8/10 Good

Cesar

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel-apartment was great, spacious, and clean. The bed in the living room was a twin size bed, perfect for my teenager. Only downside was the kitchen, no microwave, nor hand towels or napkins. The provided dishes, cups, cutlery, and plates were very almost new.
Stayed 4 nights in Dec 2021

10/10 Excellent

Logan

Liked: Cleanliness, room comfort, communication

Highly recommend!

Literally the only con, is that shower water takes forever to get warm (not hot). Amazing staff, quite area, spacious rooms, very clean, and great condition. Breakfast and lunch just across the street, and a huge gym that a lot of locals attend. Work out park just down the road just past the small convenience store. Wifi is plentiful and fast. We had to extend our stay!
Stayed 7 nights in Dec 2021

8/10 Good

Karen

Liked: Cleanliness, communication
Affordable stay with lots of space, close to down town Playa del Carmen. Bed were a little go
Stayed 8 nights in Nov 2021

4/10 Poor

Ernesto

Disliked: Communication

Mal

No esta bien la ubicación en Google Maps. Dificil de encontrar. Estacionamiento pequeño y de difícil acceso
Stayed 1 night in Nov 2021

10/10 Excellent

Edgar

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great service the property was clean and the service was great very clean
Stayed 7 nights in Sep 2021

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, communication
Nice place
Stayed 1 night in Jul 2021