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Eleven By Bfh

3.5 star property
Hotel with free breakfast, 8-minute walk to Quinta Avenida

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Eleven by BFH sits just moments from Playa del Carmen Main Beach, offering a lively getaway spot. Guests start their mornings with continental breakfast before choosing between sunbathing on the rooftop terrace or lounging poolside.

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Housekeeping
  • Pool
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room

Standard Double Room | Minibar, iron/ironing board, free WiFi, bed sheets

Standard Double Room

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Bidet
Private bathroom
Rainfall showerhead
Minibar
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | Minibar, iron/ironing board, free WiFi, bed sheets

Standard Quadruple Room

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Bidet
Private bathroom
Rainfall showerhead
Minibar
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Map
Gonzalo Guerrero Ii Mz 26 Lt 4, Playa del Carmen, ROO, 77710

What's nearby

  • Quinta Alegría Shopping Mall - 6 min walk - 0.6 km
  • Quinta Avenida - 8 min walk - 0.7 km
  • Playa del Carmen Main Beach - 10 min walk - 0.8 km
  • Mamitas Beach - 12 min walk - 1.1 km
  • Playa del Carmen Maritime Terminal - 19 min walk - 1.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪El Fogón - ‬2 min walk
  • ‪Vips Constituyentes - ‬2 min walk
  • ‪Don Sirloin - ‬2 min walk
  • ‪El Nativo - ‬1 min walk
  • ‪La Ceiba de la 30 - ‬2 min walk

About this property

Eleven By Bfh

Hotel near Quinta Avenida
Located close to Playa del Carmen Main Beach and Mamitas Beach, Eleven By Bfh provides free continental breakfast and a rooftop terrace. Stay connected with free in-room WiFi.
Other perks include:
  • An outdoor pool along with sun loungers
  • Express check-out, luggage storage, and tour/ticket assistance
  • Smoke-free premises and outdoor furniture
Room features
All guestrooms at Eleven By Bfh have perks such as air conditioning, as well as amenities like free WiFi and minibars.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and bidets
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, balconies, and ceiling fans

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11:00 AM

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach cabanas (surcharge)
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from noon - 4:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests are required to contact this property by telephone, text message, or WhatsApp prior to arrival to arrange check-in.

Renovations and closures

This property is closed from March 11 2025 to March 10 2027 (dates subject to change).

Access methods

Front desk (limited hours), lockbox

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 56 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPal
Cashless transactions are available
Heating is not provided
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Eleven by BFH Hotel
Eleven by BFH Playa del Carmen
Eleven by BFH Hotel Playa del Carmen

Frequently asked questions

Does Eleven By Bfh have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Eleven By Bfh pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Eleven By Bfh doesn't offer parking.

What time is check-in at Eleven By Bfh?

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM. A fee applies for early check-in (subject to availability).

What time is check-out at Eleven By Bfh?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Eleven By Bfh located?

Located in Gonzalo Guerrero, this hotel is within a 15-minute walk of Quinta Avenida, Playa del Carmen Main Beach, and Mamitas Beach. Playa del Carmen Maritime Terminal and El Camaleón Mayakoba Golf Course are also within 6 mi (10 km).

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