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Encanto Riviera

2.5 star property
Hotel with free parking, a short walk to Playa del Carmen Main Beach

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Photo gallery for Encanto Riviera

Outdoor pool, sun loungers
Family Apartment, 2 Bedrooms | Dining room
View from room
Luxury Apartment, 2 Bedrooms | Private kitchen | Full-size fridge, microwave, stovetop, coffee/tea maker
Family Apartment, 2 Bedrooms | Living area | 40-inch Smart TV with cable channels, TV, printers
Located near Playa del Carmen Main Beach, Encanto Riviera creates a peaceful retreat with its lush gardens. Guests refresh at the outdoor pool, stay connected with complimentary in-room WiFi, and benefit from helpful concierge services and beach towels.

Reviews

7.2 out of 10
Good

Popular amenities

  • Spa
  • Kitchen
  • Pool
  • Laundry
  • Parking included
  • Air conditioning

Room options

Check availability for these dates

Tonight
Oct 6 - Oct 7
Check availability for tonight Oct 6 - Oct 7
Tomorrow
Oct 7 - Oct 8
Check availability for tomorrow Oct 7 - Oct 8
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Showing 2 of 2 rooms

View all photos for Deluxe Apartment

Deluxe Apartment | 2 bedrooms, in-room safe, individually decorated, individually furnished

Deluxe Apartment

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Smart TV
  • 95 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Apartment, 2 Bedrooms

Luxury Apartment, 2 Bedrooms | Dining room

Luxury Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Smart TV
  • 125 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

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About the neighborhood

Located near the beach, Encanto Riviera is in Downtown Playa del Carmen, a neighborhood in Playa del Carmen. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xcaret Eco Theme Park and Xplor Theme Park. Xaman Ha Aviary and Temazcal Natura are also worth visiting.
Visit our Playa del Carmen travel guideOpens in a new window
Map
Gonzalo Guerrero, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 3 min walk - 0.3 km
  • Playa del Carmen Main Beach - 6 min walk - 0.6 km
  • Mamitas Beach - 9 min walk - 0.8 km
  • Playa del Carmen Maritime Terminal - 14 min walk - 1.2 km
  • Playacar Beach - 14 min walk - 1.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪La Chancla - ‬3 min walk
  • ‪El Árbol de la Diez - ‬3 min walk
  • ‪Logia Café - ‬1 min walk
  • ‪El Doctorcito - ‬2 min walk
  • ‪El Tapas Restaurante - ‬1 min walk

About this property

Encanto Riviera

Hotel near Quinta Avenida
Close to Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal, Encanto Riviera provides a garden, laundry facilities, and more. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
Additional perks include:
  • An outdoor pool along with sun loungers
  • Free self parking
  • Beach towels, a water dispenser, and a front-desk safe
  • Tour/ticket assistance, concierge services, and smoke-free premises
Room features
All guestrooms are individually furnished, and feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and printers.
Extra conveniences in all rooms include:
  • Heated floors, showers, and free toiletries
  • 40-inch Smart TVs with cable channels
  • Wardrobes/closets, balconies, and separate dining areas

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Heaven Hotel

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  • Kitchen
  • Washer
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9.6 out of 10, Exceptional, 133 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site

Things to do

  • Outdoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (once per stay)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • Pool loungers

Spa

  • Massage
  • Spa services

Accessibility

  • No elevator
  • Smooth flooring in room

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Kitchen
  • Microwave
  • Rice cooker
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Printer
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from January 29 2026 to February 28 2026 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Encanto Riviera Hotel
Encanto Riviera Playa del Carmen
Encanto Riviera Hotel Playa del Carmen

Frequently asked questions

Does Encanto Riviera have a pool?

Yes, this property has an outdoor pool.

Is Encanto Riviera pet-friendly?

No, pets are not allowed at this property.

How much is parking at Encanto Riviera?

Self parking is free at this property.

What time is check-in at Encanto Riviera?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Encanto Riviera?

Check-out is at noon.

Where is Encanto Riviera located?

Located in Downtown Playa del Carmen, this hotel is within a 5-minute walk of Calle 12 and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 15 minutes.

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