Grand Sunset Princess - All Inclusive

Property class: 5 and above

Choose dates to view prices

A free breakfast buffet, free water park access, and a nightclub are just a few of the amenities provided at Grand Sunset Princess - All Inclusive. Indulge in a hot stone massage, a facial, and reflexology at the onsite spa. At the 10 on-site restaurants, enjoy breakfast, lunch, dinner, and Mexican cuisine. Fitness classes are offered at the health club; other things to do include archery, volleyball, and basketball. In addition to 3 swim-up bars and 2 beach bars, guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • All inclusive
  • Parking included
The current price is AED 676
AED 831 total
includes taxes & fees
19 Sep - 20 Sep

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Suite, Garden View

A modern hotel room with a bed, bedside tables, a desk, and a television.

Deluxe Suite, Garden View

8.2 out of 10
Very good
(330 reviews)
  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite, Pool Access (with Bathtub, Pool View)

A swimming pool with a clear blue water, surrounded by white buildings with balconies, and a thatched roof structure.

Deluxe Suite, Pool Access (with Bathtub, Pool View)

8.4 out of 10
Very good
(56 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Club Room - Pool Access, Pool View

A balcony with a glass railing, a pool, and outdoor furniture.

Family Club Room - Pool Access, Pool View

7.4 out of 10
Good
(15 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed OR 2 Double Beds and 1 Twin Sofa Bed

View all photos for Family Club Deluxe

A hotel room with a large bed, a desk, a chair, and a balcony with a view.

Family Club Deluxe

7.2 out of 10
Good
(21 reviews)
  • Garden view
  • 59 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed OR 2 Double Beds and 1 Twin Sofa Bed

View all photos for Platinum Suite

A modern bedroom with a large bed, a wardrobe with sliding doors, and a mirror.

Platinum Suite

8.0 out of 10
Very good
(45 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Laguna Villa Suite

A modern bedroom with a large bed, a wooden ceiling, and a glass wall.

Laguna Villa Suite

9.0 out of 10
Wonderful
(17 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Deluxe with Garden View

Minibar (free items), in-room safe, desk, blackout drapes

Double Room Deluxe with Garden View

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 55 sq m
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed OR 2 Double Beds

View all photos for Triple Room Luxury with Pool View

A hotel room with a bed, a decorative wall with a leaf pattern, a textured wall, and a chair.

Triple Room Luxury with Pool View

  • 55 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Single Room Premium with Garden View

Minibar (free items), in-room safe, desk, blackout drapes

Single Room Premium with Garden View

  • Garden view
  • 61 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Super Saver

A modern bedroom with a large bed, bedside tables, a nightstand, a mirror, and a tropical-themed wall.

Super Saver

9.6 out of 10
Exceptional
(4 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Platinum Suite Plunge Pool

A modern hotel room with two beds, a large mirror, and a sliding glass door.

Platinum Suite Plunge Pool

10.0 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed

You may also like

Ad
Exterior

Palmaïa-The House of AïA: All Inclusive Wellness Resort

Playacar
  • Pool
  • All inclusive
  • Spa
  • Parking included
9.8 out of 10, Exceptional, 670 reviews
The price is AED 3,141
AED 3,814 total
includes taxes & fees
19 Sep - 20 Sep
Palmaïa-The House of AïA: All Inclusive Wellness Resort

About the neighborhood

Located in Playa del Carmen, Grand Sunset Princess - All Inclusive is in the entertainment district and near the beach. El Camaleón Mayakoba Golf Course and Terminal Punta Venado are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach. Traveling with kids? Don't miss Xcaret Eco Theme Park and Xplor Theme Park. Visit our Playa del Carmen travel guide
View more Resorts in Playa del Carmen
Map
Prolongación 5ta Avenida Mza 20 Lote 006, Playa del Carmen, QROO, 77710

What's nearby

  • A coastal cityscape with a clear blue sea, a beach, and a mix of residential and commercial buildings.
    Quinta Avenida
    17 min drive - 9.9 km
  • A beach with a thatched-roof structure, palm trees, and clear blue water.
    Playa del Carmen Main Beach
    18 min drive - 10.2 km
  • A beach with palm trees, a thatched-roof hut, and a marina with boats.
    Maroma Beach
    21 min drive - 14.7 km
  • A coastal resort with clear blue waters, a rocky shoreline, and thatched-roof buildings.
    Xcaret Eco Theme Park
    30 min drive - 20.0 km
  • Playa Xcalacoco
    16 min walk - 1.4 km

Getting around

  • Cancun Intl. Airport (CUN)
    51 min drive

Restaurants

  • Amaranto
    15 min walk
  • Alberca - Pool
    2 min walk
  • Yucatán Main Restaurant
    6 min walk
  • Las Máscaras
    8 min drive
  • La Locanda
    13 min walk

About this property

Grand Sunset Princess - All Inclusive

  • Luxury all-inclusive property remodeled in 2025 and located near El Camaleón Mayakoba Golf Course
  • You can look forward to a free breakfast buffet, free water park access, and a nightclub at Grand Sunset Princess - All Inclusive. Treat yourself to a hot stone massage, a facial, or reflexology at the onsite spa. At the 10 on-site restaurants, enjoy breakfast, lunch, dinner, and Mexican cuisine. Fitness classes are offered at the health club; other things to do include archery, volleyball, and basketball. Stay connected with free in-room WiFi, and guests can find other amenities such as 3 swim-up bars and 2 beach bars.
  • Additional perks include:
    • 12 outdoor pools and an indoor pool, along with 3 swim-up bars, free cabanas, and sun loungers
    • Free self parking
    • 6 outdoor tennis courts, babysitting (surcharge), and 5 meeting rooms
    • A billiards/pool table, massage treatment rooms, and coffee/tea in the lobby
    • Guest reviews give top marks for the dining options, beach locale, and pool
  • Room features
  • All 672 rooms include comforts such as furnished balconies and air conditioning, in addition to perks like free stocked minibars and free WiFi. Guest reviews highly rate the clean, spacious rooms at the property.
  • More amenities include:
    • Bathrooms with separate tubs/showers and free toiletries
    • Wardrobes/closets, ceiling fans, and daily housekeeping

All inclusive details

  • This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

  • All non-motorized water sports are included.

Land activities

    • Fitness facilities
    • Soccer
    • Tennis
    • Volleyball

Lessons/classes/games

    • Aerobics
    • Dancing

Entertainment

    • Access to onsite nightclubs
    • Onsite live performances

Similar properties

Indoor pool, 12 outdoor pools, open 8:00 AM to 8:00 PM, free cabanas
Grand Riviera Princess - All Inclusive
Playa del Carmen
  • Pool
  • Hot tub
  • Breakfast included
  • All inclusive
8.2 out of 10, Very good, 4,622 reviews
The price is AED 676
AED 831 total
includes taxes & fees
19 Sep - 20 Sep
Grand Riviera Princess - All Inclusive
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 10 restaurants
  • 15 bars/lounges
  • 2 beach bars
  • 3 poolside bars
  • 3 swim-up bars
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Buffet Naranja
  • Grill Restaurant
  • Internacional Restaurant
  • Italian Restaurant
  • Mexican Restaurant

Things to do

  • 12 outdoor pools
  • 6 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • Tennis lessons
  • Yoga classes

Family friendly

  • 12 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Living room
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 5,425 square feet of conference space

Outdoors

  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • No elevator

More

  • Banquet hall
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Reception hall
  • Renovated entire property - November 2025
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: MXN 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: MXN 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Grand Sunset Princess - All Inclusive have a pool?

Yes, this property has an indoor pool, 12 outdoor pools, and a children's pool. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at Grand Sunset Princess - All Inclusive?

As of 18 September 2026, prices found for a 1-night stay for 2 adults at Grand Sunset Princess - All Inclusive on 19 September 2026 start from AED 676, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Sunset Princess - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Grand Sunset Princess - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Sunset Princess - All Inclusive?

Check-out is at noon. Late check-out is available for MXN 50 (subject to availability).

Are there all-inclusive benefits at Grand Sunset Princess - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include soccer, tennis, volleyball, and more.

Where is Grand Sunset Princess - All Inclusive located?

This family-friendly Playa del Carmen property is located in the entertainment district, within 1 mi (2 km) of Playa Xcalacoco and Chun-Zumbul (diving site). Gran Coyote Golf and El Camaleón Mayakoba Golf Course are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Grand Sunset Princess - All Inclusive Reviews

8.4

Very Good

9.2

Cleanliness

8.4

Amenities

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 464 out of 837 reviews
Rating 8 - Good. 177 out of 837 reviews
Rating 6 - Okay. 106 out of 837 reviews
Rating 4 - Poor. 42 out of 837 reviews
Rating 2 - Terrible. 48 out of 837 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great and helpful, food was really good and overall clean and rooms we’re nice!
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very beautiful well taken care the restaurants were great food me and my wife had a good time
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a beautiful setting.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous resort! Loved every minute of it! Especially the swim out room.
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Staff is amazing. SOOOO clean! We will definitely be returning.
Stayed 6 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean Staff was friendly Pool was big and clean Breakfast was Reich Exelent hotel
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Pools were nice, shows were entertaining
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about it. Pool the beach the staff’s the bar. Love how beautiful the rooms look and the view. I will recommend
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent. Not used to taking a cart to go across the resort but that’s how large the property was. There restaurants were good and the reservation process was easy and straight forward. I would definitely visit again or visit their sister properties.
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great the service was exceptional and I really enjoyed the themed restaurants
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean and well maintained, they clean and resupply the mini bar everyday if needed, the stuff cordial and attentive, breakfast buffet excellent ,and lunch buffet excellent pools clean we had a great time
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room and pool
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the resort. Wish there was drink menu at the bars with some signature drinks. the staff was super helpful and nice
Stayed 3 nights in Aug 2026
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very clean, I had my wedding at this resort, we bought the eternal package, and it was very put together and the resort had a gorgeous beach venue. The food was great, but it could have been better. The staff were very friendly.
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained property, curtious staff. Clean beachfront, all-around great experience
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
clean room and amenities
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was so beautiful. He staff super amazing the food delicious.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at this resort. The entire staff is friendly and helpful; they make you feel welcomed and appreciated. This place is clean and the food from the restaurants is absolutely delicious. I recommend it 100%.
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at the Princess resort. The staff, the food, and the resort were all great!!! We will come back!!!
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort. Very clean, good food and drinks, very spacious witch I really like, a lot of pools so it’s never crowded, lotsa wild animals on the resort, and the staff was also very nice, overall a highly recommended resort for couples or family’s
Stayed 4 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean . Rooms great! Food excellent! But the beach was terrible seaweed everywhere and animals called quatee half raccoon / monkey would constantly bother you by pool.
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Grand Sunset Princess in Playa del Carmen was truly an amazing experience. From the moment we arrived, we felt welcomed and taken care of. The resort was beautiful, the atmosphere was relaxing, and there was so much to enjoy. The food, pools, grounds, and overall experience were wonderful, but what really stood out to us was how friendly and attentive the staff were. We had such a wonderful time and definitely will come back to this resort. If you’re considering staying here, I would definitely recommend it. We left with nothing but great memories and hope to be back soon.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thought the property was great. Food was good and plenty of selections. Pools were good some only had ladder access and that was a negative. Needs more elevators as there are only a few. Rooms were nice but marble floors throughout was a negative especially in the shower it was to slick and had to put a towel down to shower. Shows were just okay.
Stayed 7 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean all the time. The pools were amazing and the staff was extremely helpful throughout the whole complex. The Food buffet was always fresh and full.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food, drinks, amenities, and overall experience was truly enjoyable. My week was peaceful, relaxing, and fun definitely would recommend.
Stayed 5 nights in Jul 2026