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Hacienda Valentina

2.0 star property
Hotel with an outdoor pool, near Playacar Beach

Choose dates to view prices

Close to Playacar Golf Club, Hacienda Valentina provides amenities like a garden. Guests can connect to free in-room WiFi.

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Single Room, Balcony, Pool View

Classic Single Room, Balcony, Pool View | Desk, free WiFi

Classic Single Room, Balcony, Pool View

Highlights

Balcony
TV
Private bathroom
Oven
Desk
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room, Balcony, Pool View

Comfort Double Room, Balcony, Pool View | Desk, free WiFi

Comfort Double Room, Balcony, Pool View

Highlights

Balcony
TV
Private bathroom
Desk
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, Balcony, Garden View

Deluxe Room, Balcony, Garden View | Desk, free WiFi

Deluxe Room, Balcony, Garden View

Highlights

Balcony
Air conditioning
TV
Private bathroom
Desk
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
Fundadores de Playa del Carmen, mza 333 lote 02, Playa del Carmen, QROO, 77712

What's nearby

  • Xplor Theme Park - 3 min drive - 3.6 km
  • Xcaret Eco Theme Park - 8 min drive - 6.0 km
  • Playa del Carmen Main Beach - 9 min drive - 4.9 km
  • Playacar Golf Club - 9 min drive - 2.8 km
  • Playacar Beach - 11 min drive - 2.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 53 min drive

Restaurants

  • ‪rosa roja - ‬6 min drive
  • ‪El Gaucho Steakhouse - ‬5 min drive
  • ‪steakhouse riu tequila - ‬7 min drive
  • ‪Starbucks - ‬14 min walk
  • ‪Lobby bar - ‬5 min drive

About this property

Hacienda Valentina

Hotel near Xplor Theme Park
Close to Playacar Golf Club, Hacienda Valentina provides amenities like a garden. Guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool
  • A banquet hall
Room features
All guestrooms at Hacienda Valentina have amenities such as free WiFi.
Other amenities include:
  • Bathrooms with showers and shampoo
  • Balconies, housekeeping, and desks

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The price is AED 3,268
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Onsite parking options include a carport

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (on request)

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

More

  • Desk

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:30 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from October 7 2025 to December 31 2025 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:30 PM

Property is also known as

Hacienda Valentina Hotel
Hacienda Valentina Playa del Carmen
Hacienda Valentina Hotel Playa del Carmen

Frequently asked questions

Does Hacienda Valentina have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:30 PM.

Is Hacienda Valentina pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hacienda Valentina?

There is free parking nearby.

What time is check-in at Hacienda Valentina?

Check-in start time: 2:30 PM; Check-in end time: 10:30 PM. Late check-in is available during limited hours.

What time is check-out at Hacienda Valentina?

Check-out is at noon.

Where is Hacienda Valentina located?

Located in Campestre, this hotel is 1 mi (1.5 km) from Centro Maya Shopping Center and within 3 mi (5 km) of Xplor Theme Park and Quinta Avenida. Playacar Golf Club and Playacar Beach are also within 2 mi (3 km).

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Reviews

Hacienda Valentina Reviews

6.0

8.0

Cleanliness

6.0

Amenities

8.0

Staff & service

7.0

Eco-friendliness

6.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 1 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

Reviews

4/10 Poor

Mario

Disliked: Property conditions & facilities
The property is nice, the staff is super friendly, and its close to xcaret! The only thing that I would point out is that the pillows could be better, and the shower. The water flow shuts off after some time and it makes you have to turn back the knobs and turn it back on. Other than that, this hotel is okay.
Stayed 2 nights in Jun 2025

6/10 Okay

Erica

Liked: Cleanliness, room comfort
Overall, this is a great budget-friendly place to stay in Playa del Carmen, away from all the business of the touristy areas. The pool and communal outdoor areas are really beautiful. The rooms are clean and comfortable. The communal kitchen is extremely handy especially when traveling with kids. We would definitely stay here again. A few things could have been improved. First, the link to the hotel's address in the confirmation email led us to a completely different location about 15 minutes away. I was able to find the correct address via Google, but it was irritating, and had we been traveling via taxi or public transport I would have been very annoyed at the additional cost/time to get to the correct spot. Second, while the neighborhood and hotel itself feel very safe and secure, we were bothered by the fact that we could not lock the sliding door to the balcony of our room. I hope the hotel will address this and fix the lock. Third, there were three of us on the reservation, but they only left us two towels. I couldn't find anyone working to ask for an extra towel or extra toilet paper. All relatively minor inconveniences, but there's definitely some room for improvement.
Stayed 2 nights in Feb 2025

8/10 Good

Georgie

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very cute hacienda. The grounds are really unique. It has a small cenote and a prayer space. The pool is in the center of a creatively decorated garden. We loved this hidden peaceful gem, and extended our stay!
Stayed 1 night in Jan 2025