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Hotel Lunasol

3.0 star property
Central hotel with free parking connected to a shopping center in Playa del Carmen

Choose dates to view prices

Hotel Lunasol in Playa del Carmen blends relaxation and activity. Unwind in the spa tub, cool off in the outdoor pool, or browse the library. Enjoy the peaceful garden and free in-room WiFi. Nearby cycling opportunities and attentive staff enhance your stay.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Breakfast available
  • Pool
  • Housekeeping
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room Standard

Premium bedding, in-room safe, desk, blackout drapes

Double Room Standard

  • 30 sq m
  • Sleeps 4

View all photos for Standard Double Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Double Room

8.6 out of 10
Excellent
(14 reviews)

Highlights

Balcony or patio
Air conditioning
Mini-fridge
Plasma TV
Ceiling fan
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Terrace

Deluxe Room, Terrace | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, Terrace

8.4 out of 10
Very good
(7 reviews)

Highlights

Terrace
Air conditioning
Plasma TV
Ceiling fan
Premium bedding
Blackout drapes/curtains
Private bathroom
Cable channels
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room Superior with Garden View

Premium bedding, in-room safe, desk, blackout drapes

Room Superior with Garden View

  • 30 sq m
  • Sleeps 4

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About the neighborhood

Map
Calle 4 no. 169, entre avenidas 15 y 20, Colonia Centro, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 5 min walk - 0.4 km
  • Playa del Carmen Main Beach - 5 min walk - 0.4 km
  • Playa del Carmen Maritime Terminal - 8 min walk - 0.7 km
  • Playacar Beach - 8 min walk - 0.7 km
  • Mamitas Beach - 14 min walk - 1.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Mulix Cocina Boutique Pdc - ‬2 min walk
  • ‪Asadero El Pollo - ‬2 min walk
  • ‪La Brocherie - ‬2 min walk
  • ‪Lost Tiki - ‬2 min walk
  • ‪El Muelle de Chema - ‬2 min walk

About this property

Hotel Lunasol

Hotel near Quinta Avenida
Close to Playa del Carmen Maritime Terminal and Playa del Carmen Main Beach, Hotel Lunasol provides a terrace, a garden, and a library. Active travelers can enjoy cycling at this hotel. For some rest and relaxation, visit the hot tub. In addition to dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, along with sun loungers
  • Free self parking
  • Full breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • Express check-in, luggage storage, and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Lunasol have thoughtful touches such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 21-inch plasma TVs with cable channels
  • Balconies or patios, ceiling fans, and daily housekeeping

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  • Hot Tub
  • Parking included
  • Free WiFi
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The price is AED 344
AED 434 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 20 per day)
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 11:00 AM for a fee: USD 9 for adults and USD 9 for children
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Children's pool
  • Hot tub
  • Library
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 2 floors
  • Built in 2008
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 21-inch plasma TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 9 for adults and USD 9 for children
  • Airport shuttle fee: USD 130 per vehicle (roundtrip, maximum occupancy 6)
  • Airport shuttle fee per child: USD 10 (roundtrip), (from 3 to 11 years old)
  • Nearby parking fee: USD 20 per day (66 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Hotel LunaSol
Hotel LunaSol Playa del Carmen
LunaSol Playa del Carmen
Hotel LunaSol Riviera Maya/Playa Del Carmen, Mexico
Hotel LunaSol Riviera Maya/Playa Del Carmen
Hotel Lunasol Hotel
Hotel Lunasol Playa del Carmen
Hotel Lunasol Hotel Playa del Carmen

Frequently asked questions

Does Hotel Lunasol have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hotel Lunasol pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Lunasol?

Self parking is free at this property.

What time is check-in at Hotel Lunasol?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Hotel Lunasol?

Check-out is at 11 AM.

Does Hotel Lunasol provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 130 per vehicle applies.

Where is Hotel Lunasol located?

Located in Downtown Playa del Carmen, this hotel is within a 5-minute walk of Mercado Playa del Carmen and Quinta Avenida. Playa del Carmen Main Beach and Playacar Beach are also within 10 minutes.

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Hotel Lunasol Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 203 out of 339 reviews
Rating 8 - Good. 115 out of 339 reviews
Rating 6 - Okay. 15 out of 339 reviews
Rating 4 - Poor. 2 out of 339 reviews
Rating 2 - Terrible. 4 out of 339 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this hotel many times. We always enjoy the pool and the ability to use the onsite kitchen.
Stayed 2 nights in Oct 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Liked: Staff & service
Good property located near the beach
Stayed 2 nights in Sep 2024

10/10 Excellent

Eira

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and walking access to various dining options
Stayed 2 nights in Jul 2023

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities
Lunasol Hotel was nice. Its walking distance to everything. Staff was very helpful too. I would stay there again.
Stayed 7 nights in Jan 2024

8/10 Good

Wilson

Liked: Cleanliness, staff & service
neat, great location. A welcome bottle of wine was a nice touch. We only stayed in the hotel for rest at night, so don't know and can't say much about the facility. The taxi front desk arranged for us was not big as promised. Four of us end up squeezed in the back seat, as we were rushing to the airport. Other than that, was a nice stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, property conditions & facilities
Cozy little place! A great first night! Pool area is nice as wel.
Stayed 1 night in Mar 2024

10/10 Excellent

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was personable, professional and very informative. Close to everything! Thanks!
Stayed 1 night in May 2023

8/10 Good

Emmett

Liked: Cleanliness, staff & service
I have stayed at this location. Many times over the years and I yet have to find a room that has anything better than lukewarm water on a bad day. The swimming pool has warmer water than the rooms.
Stayed 8 nights in Oct 2024

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very nice 👍 close to 5 Ave close to the 🏖️⛱️ Beach , restaurantes stores.
Stayed 2 nights in Sep 2022

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
The people were very nice and did a great job. Our first time back to this property in 4 years due to COVID. Only issue was with air conditioning leaking but they fixed it! Oscar was great!
Stayed 2 nights in Dec 2023

10/10 Excellent

Max

Liked: Staff & service, amenities, property conditions & facilities
Property is very pretty and friendly. This is not a resort and i am not one of those people who have to have everything perfect. We are in Mexico things are old and some things need repair. I hadno complaints. Its safe and walkable to down town. Rooms that overlook the pool are niceand quiet. There is a microwave in a comon area for use if you need it. Everything was clean and staff was friendly.
Stayed 2 nights in Sep 2023

10/10 Excellent

carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had considered staying on the beach, but after reading the reviews about the noise, decided to stay at Hotel Lunasol. So glad we did. The noise in many places with direct access to the beach was uncomfortably loud, even for my 24 year old grandson. Hotel Lunasol was quiet and a great choice very easy walk to the beach, and just a couple blocks from the ADO and the park Fundadores. The park had various entertainment going on in the early evening; native dancers, and flying pole dancers (danza de los volatores). park Fundadores, is the loading center for the Ferry to Cozumel. Was concerned that it might be to busy with the Ferry located there. But hardly noticed it coming and going. The staff were GREAT at the hotel, and provided easy access for a late arrival. Linens were VERY good quality, and unit was cleaned every day. The grounds of the hotel were imaculately kept.
Stayed 3 nights in Feb 2024

4/10 Poor

Joaquin

Disliked: Staff & service, amenities, property conditions & facilities
I made my purchase thru Orbitz itinerary: 72758679823866. Absolutely WORST customer service ever. The bald mid aged guy that works front desk in the day shift, was very disrespectful to me and my group of people. I booked a total of 3 rooms for two nights from March 28 until March 30th. First morning their front desk denied our breakfast coupons, and it was part of the package we bought. Next day they admitted they made a mistake and finally provided coupons just for the last day of our stay. Anytime we asked for something the Hotel lunasol front desk staff demeanor was very racist making us feel unworthy. The owners need to make sure they train their staff properly. To my fellow Americans and Mexican nationals, based on my terrible experience STAY AWAY from this hotel until ownership corrects and properly trains their front desk staff how to treat guests with respect and dignity. The building is beautiful, location is great, pool is nice, but their front desk employees bad attitude and bad service overshadows the good things. Some minor issues at the rooms, power outlets don’t work all the time. The main door of room #4 won’t be flushed when closed on the top right part you can see an opening and light gets in during the day. The toilet sometimes won’t completely fill the tank to flush, we had to manually do it. If neighbors of other rooms talk you can hear them clearly too.
Stayed 2 nights in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff
Stayed 2 nights in Sep 2025

2/10 Terrible

Ivan

Disliked: Staff & service, amenities, property conditions & facilities
NO confíen en esas evaluaciones que aseguran que este lugar es una “joya” escondida, yo lo creí y me llevé una terrible decepción. El mayor problema es que el A/C NO enfriaba! Jaja leído un comentario al respecto pero decidí no darle importancia, y ese fue mi error. Pedí un cambio de cuarto y el recepcionista respondía que tiene todo reservado (y me seguían apareciendo 3 Standard y 5 “Deluxe” en Expedia… Soy gerente de un hotel boutique y entiendo que simplemente no quiso ofrecernos la opción de cambiar de cuarto, es todo). El segundo problema fue con el control de la TV que NO funcionaba y el pobre chico estaba frustrado solo diciendo “es que no le entiendo a esto” después de media hora parado frente a la TV sin poder hacer nada (y lo único que había que hacer era cambiar el control, no las pilas). Al final solo dijo que iba a preguntar a “la gerente” pero en realidad nunca nos dio solución y se fue porque ya era su hora de salida y solo se quedó el guardia de seguridad que vigila en la noche. Fue una decepción terrible y me arrepiento infinitamente de haber hecho esta elección. La habitación es sumamente básica, las fotos están muy bien logradas para lo que realmente percibes al estar ahí. No lo recomiendo y no volvería ni gratis. Por cierto, por favor limpien el agua de esas tortugas que quién sabe cuántos años lleva así.
Stayed 1 night in Sep 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel provides great value for the cost. It is clean, comfortable, and conveniently located. The staff are friendly and at night the front gate is locked, with a security guard watching it. It is a short walk to Quinta Avenida and to many great restaurants, yet it is far enough away from the clubs that it is quiet at night. My only criticism is that the water temperature is inconsistent (if you can get hot water, it takes a few minutes to come through the taps) and that the listing advertises a “hot tub” but it is not heated - it is just a jacuzzi shaped part of the pool with the same water as the pool. I would give the hotel 5 stars in all areas if the hot water situation was better and if the hot tub was actually hot. I will definitely consider staying here again!
Stayed 8 nights in Jun 2025

10/10 Excellent

Elva

Liked: Cleanliness, amenities
El hotel esta muy conveniente para ir a ala 5t ave. caminando , el servicio es muy amable,y en cuanto ala limpeza son muy limpios , de ahi el unico comentario constructivo es que se aseguren de que el aire enfrie lo suficiente como para el hospedaje sea mas placentero ya que en la noche antes de dormir se sentia algo humedo., ese fue el unico inconveniente, de ahi para aca todo estuvo bien . gracias por su atencion
Stayed 3 nights in May 2025

10/10 Excellent

Frank Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful attention to detail. Clean white linen and towels. Hot shower. Fresh coffee in am. Super clean!!! Pool area and pavillion with outside shower and bathroom. Full kitchen for use. Front desk staff very friendly speaking english very well. Carlos and Eduardo were outstanding. Always helpful and accomodating. Top of our list having stayed in Playa at 6 different places. Valuse for money is great. Looking forward to returning there
Stayed 9 nights in May 2025

10/10 Excellent

Ricardo Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Para mim foi tudo perfeito. Lugar simples e extremamente aconchegante, limpo e tudo funcionava. Nao tinha cafe da manha mas tinha frigobar, cozinha compartilhada. Deixavam um cafe na maquina para os clientes. Podiamos pegar água do bebedouro.(quente para cha e fria tambem) Piscina limpa e agradável. Mercado proximo da av principal no qual comprávamos tudo e esquentavamos quando nao jantava fora. Chuveiro no primeiro dia deu problema e logo arrumaram. Enfim, tudo perfeito. Voltarei com certeza
Stayed 5 nights in May 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet area. Staff was fantastic. Coffee is available in the lobby every morning. Fresh water from a water cooler is in the lobby which was a great convenience. There's a turtle pond, and the pool area and outdoor shared kitchen are nice. Kudos to Edouardo at Reception for being so professional and helpful.
Stayed 14 nights in Apr 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice pool. Close to beach and many restaurants. Parking in front of Hotel available. Friendly staff at reception.
Stayed 1 night in Dec 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eduardo and the other staff were all very helpful and pleasant. The pool was clean and idealic settings. We would definetly return.
Stayed 1 night in Mar 2025

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay, would stay there again. Awesome personel working there. Only minus for me, was the palm trees are quiet tall, and they shadow, the swimingpool.
Stayed 3 nights in Feb 2025

10/10 Excellent

Carlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I gotta say this is the best little hotel in Playa Del Carmen. It's a sweet little secret of a spot! It's close to EVERYTHING, the main street (Quinta Avenida), the beach, the bus station, pick up spots for tours, convenience stores, and tons of tasty local food. (Romeos for italian or cheap perfect pizza to go) Basically take a left out the door and walk 5 minutes to beach and one of the best tacos at Tacos El Tio Noy. It's also QUIET!!! LunaSol is like a little oasis of quiet, from the busy main street. The pool area is absolutely lovely and so well kept. The entire hotel is so well maintained and clean. Staff is helpful and kind. Even the most basic room is well set up and spacious enough for our family of 3 to be quiet comfortable. There is great food within a block at 1/2 the price of the main street. Ocho's across the street has coffee and breakfast with a smile for "pennies"!! LunaSol gives you a local feel at a great price without sacrificing anything. My family felt so safe, comfortable and happy there we can't wait to go back. It's a great deal. Water in the lobby was a HUGE help!!! And luggage storage for late departures.
Stayed 7 nights in Feb 2025