Ocean Zen Suites on 5th Avenue - Adults Only

Adults-only hotel with a rooftop terrace and a 24-hour front desk

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Dates

June 2025

July 2025

Eco Luxury Queen Suite - Infinity pool 9 | In-room dining

Honeymoon Suite, 1 Bedroom, Balcony, 100% Ocean View | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Eco Luxury Executive Suite 2 Double 3-4 | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Overview
Rooms
Location
Policies

Very good

Popular amenities

24/7 front desk
Housekeeping
Pool
Laundry
Air conditioning
Free WiFi

Room options

All rooms

1 bed

2 beds

3+ beds

Showing 7 of 7 rooms

Honeymoon Suite, 1 Bedroom, Balcony, 100% Ocean View

Highlights

Furnished balcony

Yard

Individually furnished

Individually decorated

Air conditioning

Refrigerator

Flat-screen TV

Separate bedroom

41 sq m
Ocean view
Sleeps 3
1 King Bed and 1 Twin Sofa Bed

Eco Luxury Executive Suite 2 Double 3-4

Highlights

Yard

Furnished balcony

Individually furnished

Individually decorated

Air conditioning

Refrigerator

Flat-screen TV

Separate bedroom

40 sq m
Partial sea view
Sleeps 5
2 Double Beds and 1 Twin Sofa Bed

Eco Luxury Queen Suite - Infinity pool 9

Highlights

Yard

Separate dining area

Individually furnished

Individually decorated

Air conditioning

Refrigerator

Flat-screen TV

Separate bedroom

40 sq m
Sleeps 5
2 Queen Beds and 1 Twin Sofa Bed

Eco Luxury Deluxe Suite 8 2 Double beds

Highlights

Lanai

Yard

Individually furnished

Individually decorated

Air conditioning

Refrigerator

Flat-screen TV

Separate bedroom

37 sq m
Sleeps 4
2 Double Beds

1 bedroom, pillowtop beds, in-room safe, individually decorated

Eco Luxury Business Suite 6 Rooftop Pool

Highlights

Lanai

Yard

Individually furnished

Individually decorated

Air conditioning

Refrigerator

Flat-screen TV

Separate bedroom

36 sq m
Sleeps 3
1 Twin Bed and 1 Double Bed

Honeymoon Suite, 1 King Bed with Sofa bed, Kitchenette, Courtyard View

Highlights

Yard

Individually furnished

Individually decorated

Air conditioning

Kitchenette

Refrigerator

Separate bedroom

Blackout drapes/curtains

36 sq m
Sleeps 3
1 King Bed and 1 Twin Sofa Bed

Eco Luxury Deluxe Suite 5 Infinity pool

Highlights

Yard

Furnished balcony or patio

Individually furnished

Individually decorated

Air conditioning

Kitchenette

Refrigerator

Flat-screen TV

40 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed

About the neighborhood

Quinta Avenida (5a) Calle 68 y 70, Mza 368 Lote 2 Luis Donaldo Colosio, Playa del Carmen, QROO, 77728

What's nearby

Mamitas Beach - 11 min walk - 1.0 km
Playa del Carmen Main Beach - 15 min walk - 1.3 km
Punta Esmeralda Beach - 19 min walk - 1.6 km
Quinta Avenida - 19 min walk - 1.6 km
Playa del Carmen Maritime Terminal - 4 min drive - 3.9 km

Getting around

Cancun Intl. Airport (CUN) - 48 min drive

Restaurants

‪Salento - ‬11 min walk
‪Ojo de Agua - ‬10 min walk
‪Crisol - ‬4 min walk
‪Quadra Café - ‬9 min walk
‪Tropical Tacos - ‬6 min walk

About this property

Ocean Zen Suites on 5th Avenue - Adults Only

Hotel near Mamitas Beach

Located close to Punta Esmeralda Beach and Quinta Alegría Shopping Mall, Ocean Zen Suites on 5th Avenue - Adults Only provides a rooftop terrace, a garden, and dry cleaning/laundry services. Stay connected with free in-room WiFi.

You'll also enjoy perks such as:

An outdoor pool with sun loungers
A casino shuttle, express check-out, and express check-in
A water dispenser, barbecue grills, and a 24-hour front desk
Multilingual staff, concierge services, and luggage storage

Room features

All guestrooms are individually furnished, and feature comforts such as laptop-compatible safes and air conditioning, as well as perks like free WiFi.

Other amenities include:

Bathrooms with rainfall showers and designer toiletries
Private yards, wardrobes/closets, and refrigerators

Languages

English, Spanish

Similar properties

On the beach, white sand, sun loungers, beach umbrellas

Pool
Free WiFi
Restaurant
Air conditioning

AED 339 total

includes taxes & fees

19 Jun - 20 Jun

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transportation

No onsite parking available
Street parking available
Casino shuttle (surcharge)

Things to do

24-hour pool access
Outdoor pool

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff

Outdoors

Barbecue grill
Beach towels
Garden
In a provincial park
Picnic area
Pool loungers
Rooftop terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Stair-free path to entrance
Upper floors accessible by stairs only
Well-lit path to entrance

2 buildings
3 floors
Built in 2017
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Pillowtop mattress

Bathroom

Designer toiletries
Private bathroom
Rainfall showerhead
Shower
Towels provided

Food and drink

Refrigerator

Access via exterior corridors
Air conditioning
Ceiling fan
Individual decor
Individual furnishings
Iron/ironing board
Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

You will be asked to provide the property with a copy of your passport after booking

If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A damage deposit of MXN 1000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, mobile payments, and cash

Mobile payment options include: PayPal

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

24-hour pool access

Guests under 18 years old are not permitted at this adults-only property

Only registered guests are allowed in the guestrooms

No pets and no service animals are allowed at this property

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ocean Zen Suites 5th Avenue Adults Hotel Playa del Carmen

Ocean Zen Suites 5th Avenue Adults Playa del Carmen

Ocean Zen Suites 5th Avenue Adults

Ocean Zen Suites 5th Avenue A

Ocean Zen Suites On 5th Avenue

Ocean Zen Suites on 5th Avenue - Adults Only Hotel

Ocean Zen Suites on 5th Avenue - Adults Only Playa del Carmen

Frequently asked questions

Does Ocean Zen Suites on 5th Avenue - Adults Only have a pool?

Yes, this property has an outdoor pool. Pool access is available 24 hours a day.

Is Ocean Zen Suites on 5th Avenue - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ocean Zen Suites on 5th Avenue - Adults Only?

This hotel doesn't offer parking.

What time is check-in at Ocean Zen Suites on 5th Avenue - Adults Only?

Check-in start time: 3 PM; Check-in end time: 11 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Ocean Zen Suites on 5th Avenue - Adults Only?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Ocean Zen Suites on 5th Avenue - Adults Only located?

Located in Luis Donaldo Colosio, this hotel is within a 15-minute walk of Mamitas Beach and Punta Esmeralda Beach. Quinta Avenida and Quinta Alegría Shopping Mall are also within 1 mi (2 km).

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Ocean Zen Suites on 5th Avenue - Adults Only Reviews

8.2

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10

Very clean and comfortable

Stayed 1 night in Apr 2025

2/10

Pictures I do not trust this hotel chain they are terrible very unsanitary and unsafe

Stayed 12 nights in Jan 2025

10/10

Close to the beach and plenty of food options close by.

10/10

It was our third stay at Ocean Zen. They really care. Yes, do not expect a perfect place but compared to many other places we've stayed, we had everything we needed. Love that their staff speaks good English, rooms are clean, away from the "insanity of the 5th Avenue," here at least you can SLEEP and have all you need for a get away stay. We miss visiting with "turtles" and look forward to being back in the fall/winter. P.S. It was great annual business planning and a recharge trip. Wish the rooms would have a "desk or at least a table."

Stayed 6 nights in Feb 2025

10/10

The room was clean, comfortable and spacious. the location was fantastic

Stayed 1 night in Mar 2023

10/10

We stayed here for four nights at the end of our honeymoon. The staff were amazing and very helpful. The location was very quiet and the views were lovely of the jungle and ocean.

Stayed 1 night in Jun 2023

6/10

Room was in good condition, well maintained, nice view but NO hot water 😮 also garbage from previous renters were not cleaned, there was a bag full of garbage and a bin full under the sink , good flies all over the place . The restroom had also a garbage big full of it .

Stayed 1 night in Dec 2024

10/10

The room was nice and clean, we had everything we need. A walk distance to restaurants and beaches.

Stayed 7 nights in Mar 2023

8/10

Closeness to beach super; very helpful staff; Wifi connection VERY Bad.

Stayed 2 nights in Jul 2023

10/10

Perfect

Stayed 14 nights in Apr 2023

6/10

This place was dissapointing, it has potential to be great but a few things let it down. The water pressure was the lowest I had ever experienced, making it hard to take a proper shower or even brush your teeth, no hot water either. The pillows were hard and had lumps in them, new pillows would go a long way to making the stay more comfortable. The location is ok, the area is a little dodgy but could be worse and lastly the place is a little run down, it could use some refurbishment and painting.

Stayed 3 nights in Sep 2024

6/10

A lot of noise in the morning early.

Stayed 1 night in Mar 2024

8/10

Stayed 1 night in May 2024

2/10

Terrible service, no air conditioning, no elevator, dirty. Not tourist friendly what so ever. Never answer their phones

Stayed 7 nights in Mar 2024

6/10

This is one of the older properties in the area. It has no real amenities - no 24 hr front desk, just a security guard that serves no purpose. Pool looks like it hasn’t been cleaned all season. No elevator - had to take the stairs to the 4th floor to the “office” to check in. Had to haul luggage to the 3rd floor to get to the unit. The a/c unit is not sufficient for the size of the unit. Room temp was not bearable until about 3 or 4am. The only positive thing was the view from the unit and the rooftop. Thats the only reason to give this place a second look.

Stayed 1 night in Jun 2024

2/10

This plae is terrible. They didnt have hot water. Said there was a spa but there was not one. The pool looked dirty. We stayed one night and left and they wouldn't refund our 2 day other day. The saying is true you get what you pay for... run away from this property

Stayed 3 nights in Jul 2023

2/10

I wasn’t able to check in to this hotel. No attendant on-site when I arrived around 4:30 pm. Tried to call over and over no response . Waited until 8 pm on-site and decided we’d to get another hotel as it was getting late . Stay away from this place . It is bad condition as well . Nothing lke the pics. Still awaiting a refund I may not get .

6/10

Very small sign above narrow door so took a while to locate it.Had a very steep narrow spiral cement open staircase to the top floor where the office is located, so be careful! Our room had a view of only a white cement wall that separates the building from the street. Takes about 12 minutes to get to the beautiful white sand beach down the road and along a path through the woods. Slept ok but some street yelling in the night. Shower lukewarm.

Stayed 2 nights in Feb 2023

4/10

Reception is at the top of three or four stories of spiral stairs. They don't come down to meet you. First room was interior. What I noticed there were rooms facing the ocean available I paid extra to move. After moving they told me there were rooms available for a couple nights. Then I found out I had covid. I told one of the workers so he wouldn't get sick. All of a sudden there were no rooms available and I had to leave the next morning. Sleazy operation. Otherwise, nice come location considering how crazy central Carmen has become

Stayed 1 night in Feb 2023

10/10

"I recently had the pleasure of staying at Ocean Zen Suites on 5th Avenue, and I must say it exceeded all of my expectations. From the moment I walked into the hotel, I was greeted with warm and friendly service. The hotel staff were always available to answer any questions I had and went above and beyond to make sure my stay was comfortable and enjoyable. The room was spacious, comfortable, and had all the amenities I needed for a relaxing stay. I particularly enjoyed waking up early to catch the stunning sunrise from my window. The bathroom was spotless and had all the necessary amenities. One of the highlights of my stay was the rooftop pool with breathtaking views of the ocean, which was just a few minutes' walking distance away. It was a fantastic way to relax after a long day of exploring. What impressed me the most was the safety measures in place - the pool had a gate that opened via a camera and security guard, which made me feel safe and secure. The hotel's location was also excellent, situated in a vibrant and bustling area with plenty of restaurants, shops, and attractions nearby. It was also just a short walk from public transportation, which made it easy to explore the city. Overall, I highly recommend Ocean Zen Suites on 5th Avenue for anyone looking for a comfortable and memorable stay in Playa del Carmen. The staff, amenities, and location all exceeded my expectations, and I can't wait to come back and visit again!"

Stayed 2 nights in Mar 2023

10/10

It is a Gem on the 5th Avenue. We took a 4 day vacation and I needed to work for 3 days remotely (needed to quite a few health consultations over the internet phone). Wifi was #1 requirement. Each room has a router and dedicated wifi signal. This is the best connection I've had, both wifi and cable worked GREAT. No drops, no loss of signal...unlike "all inclusive resorts." Rooms are modern, clean, staff is friendly (host and her son speak good English), place is quiet, away from the 5th street noise, 4 min walk to the beach (very nice and clean-also not noisy, unlike "all inclusive.") Hotel is in safe neighbourhood and within 1-7 min walk to great food places. We ate mostly on the 5th but price wise, baja cafe next door has the best prices. Their combos are great. NOTE: eating out prices are the same as in Canada...be prepared. We also bought food at the super market on the 10th street and fruit from the stands on the 15th (they were SUPER DELICIOUS). It's about a 15 min walk. We loved sun tanning by the pool and watching the ocean. Next time we'll go for the "queen bad," as there is more room for a couple. We are looking forward to be coming back with the boys, as it is truly a GREAT PLACE. Special thank you to Mighty and her son...oh yes, we loved the turtles in the pond. Quite the characters have to say. Thank you for creating this place. Each morning and evening I spent quite a bit on balcony in meditation... even though I had to wear the ear plugs.

10/10

Great price for a nice property. A little far away from the center of town but right next to the beach

Stayed 4 nights in Feb 2025

6/10

Stayed 4 nights in Dec 2024

10/10

Stayed 2 nights in Dec 2024

10/10

Stayed 2 nights in Dec 2024

Ocean Zen Suites on 5th Avenue - Adults Only

Choose dates to view prices

Photo gallery for Ocean Zen Suites on 5th Avenue - Adults Only

Reviews

Popular amenities

Room options

View all photos for Honeymoon Suite, 1 Bedroom, Balcony, 100% Ocean View

Honeymoon Suite, 1 Bedroom, Balcony, 100% Ocean View

Highlights

View all photos for Eco Luxury Executive Suite 2 Double 3-4

Eco Luxury Executive Suite 2 Double 3-4

Highlights

View all photos for Eco Luxury Queen Suite - Infinity pool 9

Eco Luxury Queen Suite - Infinity pool 9

Highlights

View all photos for Eco Luxury Deluxe Suite 8 2 Double beds

Eco Luxury Deluxe Suite 8 2 Double beds

Highlights

View all photos for Eco Luxury Business Suite 6 Rooftop Pool

Eco Luxury Business Suite 6 Rooftop Pool

Highlights

View all photos for Honeymoon Suite, 1 King Bed with Sofa bed, Kitchenette, Courtyard View

Honeymoon Suite, 1 King Bed with Sofa bed, Kitchenette, Courtyard View

Highlights

View all photos for Eco Luxury Deluxe Suite 5 Infinity pool

Eco Luxury Deluxe Suite 5 Infinity pool

Highlights

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About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Ocean Zen Suites on 5th Avenue - Adults Only

Languages

Similar properties

Luciana Hotel & Beach Club

Luciana Hotel & Beach Club

Property amenities

Internet

Parking and transportation

Things to do

Conveniences

Guest services

Outdoors

Accessibility

More

Room amenities

Bedroom

Bathroom

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Have a question?

Ocean Zen Suites on 5th Avenue - Adults Only Reviews

Reviews

Very Good

8.8/10

8.6/10

7.8/10

8.2/10

8.0/10

Reviews

10/10

Juanita