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Palmarena Rooms and Residences - Long Stay Comfort with Parking, Sauna, Gym and Pool (Steps from 5th Avenue)

3.5 star property
Apartment with free parking, 8-minute walk to Playa del Carmen Main Beach

Choose dates to view prices

Photo gallery for Palmarena Rooms and Residences - Long Stay Comfort with Parking, Sauna, Gym and Pool (Steps from 5th Avenue)

Garden
Luxury Penthouse | Living area | 50-inch Smart TV with digital channels, TV, Netflix
50-inch Smart TV with digital channels, TV, Netflix
Courtyard
Luxury Penthouse | Private kitchen | Full-size fridge, microwave, stovetop, coffee/tea maker
Close to Playa del Carmen Maritime Terminal and Quinta Avenida, Palmarena Rooms and Residences - Long Stay Comfort with Parking, Sauna, Gym and Pool (Steps from 5th Avenue) provides a gym, a sauna, and more. Stay connected with free in-room WiFi.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Air conditioning
  • Parking included
  • Kitchen
  • Free WiFi

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Studio, Kitchen

Deluxe Studio, Kitchen | 1 bedroom, premium bedding, down comforters, in-room safe

Deluxe Studio, Kitchen

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Smart TV
Blackout drapes/curtains
Down duvet
  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Luxury Penthouse

Luxury Penthouse | 1 bedroom, premium bedding, down comforters, in-room safe

Luxury Penthouse

Highlights

Individually furnished
Individually decorated
Private pool
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Smart TV
Ceiling fan
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 King Beds

View all photos for Luxury Penthouse

1 bedroom, premium bedding, down comforters, in-room safe

Luxury Penthouse

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Smart TV
Ceiling fan
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

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About the neighborhood

Map
Calle 2 Norte entre Avenida 30 y 35, Centro, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 8 min walk - 0.7 km
  • Playa del Carmen Main Beach - 9 min walk - 0.8 km
  • Playa del Carmen Maritime Terminal - 11 min walk - 1.0 km
  • Playacar Beach - 11 min walk - 1.0 km
  • Mamitas Beach - 19 min walk - 1.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 45 min drive

Restaurants

  • ‪Antojitos Playa Del Carmen - ‬1 min walk
  • ‪Burger King - ‬2 min walk
  • ‪KFC - ‬1 min walk
  • ‪Los Hijos De La Birria - ‬4 min walk
  • ‪China Palace - ‬3 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Palmarena Rooms and Residences - Long Stay Comfort with Parking, Sauna, Gym and Pool (Steps from 5th Avenue)

Apartment with free parking, 8-minute walk to Playa del Carmen Main Beach
This smoke-free apartment building features an indoor pool, a fitness center, and a sauna. Self parking is free. The apartment boasts a heated floor and offers free WiFi and a kitchenette. Comforts include premium bedding and a down comforter, and guests will also find conveniences like a refrigerator and a microwave. Weekly housekeeping is available.
This apartment offers 10 air-conditioned accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations include desks. Beds feature down comforters and premium bedding. Accommodations at this 3.5-star apartment have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

This Playa del Carmen apartment provides complimentary wireless Internet access. 50-inch Smart televisions come with digital channels and Netflix. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the apartment include an indoor pool, a sauna, and a fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

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Property amenities

Pool/Spa

  • Indoor pool
  • Pool loungers
  • Sauna

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)

Kitchenette

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop
  • Toaster

Bedrooms

  • Bedroom
  • Down comforter
  • Premium bedding

Bathroom

  • Heated bathroom floor
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Heated floor

Entertainment

  • 50-inch smart TV with digital channels
  • Netflix
  • Streaming services

Laundry

  • Laundromat nearby

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Housekeeping (weekly)
  • Limited-hour front desk
  • Luggage storage
  • Safe

Location highlights

  • In the city center
  • Near an outlet shopping mall
  • Near the bay

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 10 units
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Property Registration Number EEC170518JC8

We should mention

Pool access available from 8:00 AM to 9:00 PM
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

Palmarena by Nah Hotels

Frequently asked questions

Does Palmarena Rooms and Residences - Long Stay Comfort with Parking, Sauna, Gym and Pool (Steps from 5th Avenue) have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–9:00 PM.

Is Palmarena Rooms and Residences - Long Stay Comfort with Parking, Sauna, Gym and Pool (Steps from 5th Avenue) pet-friendly?

No, pets are not allowed at this property.

How much is parking at Palmarena Rooms and Residences - Long Stay Comfort with Parking, Sauna, Gym and Pool (Steps from 5th Avenue)?

Self parking is free at this property.

What time is check-in at Palmarena Rooms and Residences - Long Stay Comfort with Parking, Sauna, Gym and Pool (Steps from 5th Avenue)?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Palmarena Rooms and Residences - Long Stay Comfort with Parking, Sauna, Gym and Pool (Steps from 5th Avenue)?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Palmarena Rooms and Residences - Long Stay Comfort with Parking, Sauna, Gym and Pool (Steps from 5th Avenue) located?

Located in Playa del Carmen Centro, this apartment building is within a 10-minute walk of Playa del Carmen Main Beach and Quinta Avenida. Playacar Beach and Playa del Carmen Maritime Terminal are also within 15 minutes.

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Palmarena Rooms and Residences - Long Stay Comfort with Parking, Sauna, Gym and Pool (Steps from 5th Avenue) Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 55 out of 92 reviews
Rating 8 - Good. 24 out of 92 reviews
Rating 6 - Okay. 8 out of 92 reviews
Rating 4 - Poor. 3 out of 92 reviews
Rating 2 - Terrible. 2 out of 92 reviews

9.0/10

Cleanliness

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean hotel family friendly.
Stayed 6 nights in Jun 2025

10/10 Excellent

Paola

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location.
Stayed 7 nights in Dec 2024

10/10 Excellent

Serge

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice little place, closed to downtown (walking distance) good staff, felt safe
Stayed 11 nights in Dec 2024

10/10 Excellent

Mayela

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente
Stayed 4 nights in May 2025

8/10 Good

Emilius

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location,very nose and helpful host
Stayed 12 nights in Feb 2024

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities, communication
The pool and the pivate roof top pool. Washe and dryer
Stayed 3 nights in Jun 2025

10/10 Excellent

Anuar

Liked: Cleanliness, property conditions & facilities, communication
It is a good Hotel with kitchenette, refrigerator and a good swimming pool. The people were very attentive, and is close to Walmart and 11 minutes to the 5ta Avenue.

10/10 Excellent

Wallace Handel

Liked: Cleanliness, amenities, property conditions & facilities, communication
All the employees were top shelf. Front desk, room cleaners, grounds cleaner, and maintenance all made my stay excellent.
Stayed 7 nights in Nov 2022

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities, communication
Clean and comfortable. Entrance secured and access codes given. Pool is clean.
Stayed 1 night in Jul 2024

8/10 Good

Ruthy

Liked: Cleanliness, property conditions & facilities, communication
This property I located about 4 block from 5th avenue. It’s very clean and very cozy. The only downfall is that I didn’t have a window and the property is very dark. Overall it was nice place to stay there, Erica the lady that works in the front was very attentive, sweet, smiley and very helpful.
Stayed 4 nights in Jan 2023

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff and clean. you can walk to downtown only 10 min and free parking.
Stayed 5 nights in Aug 2025

10/10 Excellent

Merari

Liked: Cleanliness, property conditions & facilities, communication
Muy relajante, cerca y accesible a todo
Stayed 1 night in Aug 2025

10/10 Excellent

Adriana

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente! Toda la estadía fue perfecta! Muchas gracias por su atención! (:
Stayed 3 nights in Aug 2025

6/10 Okay

David Martín

Liked: Amenities, property conditions & facilities, communication
Lo único que no me ha gustado ha sido que la placa ducha no echaba apenas agua, por lo demás todo bien
Stayed 7 nights in Aug 2025

4/10 Poor

John

Liked: Communication
Disliked: Cleanliness, amenities, property conditions & facilities
The cleaniness in the rooms was zero and the rooms smelt awful we had to change hotels after the first night because the smell was unbearable. I don't understand how this hotel is open to rent to the public.
Stayed 6 nights in Aug 2025

10/10 Excellent

Marta Leticia

Liked: Cleanliness, amenities, property conditions & facilities, communication
It is walkable distance to beach and Calle 5. It is a safe area. Everything was great and look forward for another stay here on our next vacation.
Stayed 7 nights in Jul 2025

4/10 Poor

Maria Isabel

Disliked: Cleanliness, room comfort

Limpieza 0/10

Fue una reserva de último minuto y afortunadamente tuvimos donde dormir, sobre el sitio hotels este hotel tiene una puntuación de 9. Agradecemos inmensamente al administrador por su amabilidad. Sin embargo al ingresar al apartamento todo estaba en muy mal estado, el aseo de cada habitación, baños, cocina, duchas fue extremamente deficiente, salpicaduras de sustancias desconocidas por doquier, muebles manchados y pegajosos de lo que parecía ser grasa, refrigerador con restos de líquidos secos en el interior grifería llena de restos de crema dental y la lista seguiría. Pasamos esa noche ahí por necesidad debido a que mi reserva en otro hotel fue incumplida. Toda una descepcion que se sumó en nuestro primer día en la rivera maya.
Stayed 1 night in Jul 2025

6/10 Okay

Sandra

Liked: Property conditions & facilities, communication
Es una hermosa propiedad pero las sabanas estaban sucias con manchas...
Stayed 1 night in Jul 2025

8/10 Good

cesar

Liked: Cleanliness, amenities, property conditions & facilities, communication
Buena ubicación, trato amable, habitaciones buenas solo el baño solo dejaban un rollo de papel
Stayed 4 nights in Jul 2025

8/10 Good

Jonathan Gustavo

Liked: Communication
Disliked: Cleanliness
Me encanto el espacio y esta bonita la propiedad y es muy seguro entras con codigo ,lo que no me gusto la limpieza no la hacian bien pero no es algo que te impida pasartela bien podiaa limpiar tu lo que les hiciera falta
Stayed 6 nights in Jul 2025

8/10 Good

Alfonso

Liked: Cleanliness, amenities, property conditions & facilities
Me gustó tener 2 habitaciones una alberca privada y sala de estar , las personas encargadas muy atentos al llegar todo limpio , la alberca muy bien , a 10 minutos llegas al ferry y con estacionamiento muy bien
Stayed 2 nights in Jul 2025

10/10 Excellent

Grecia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, safe parking, pool availability and very clean.
Stayed 6 nights in Jun 2025

8/10 Good

ARY

Liked: Cleanliness, amenities, property conditions & facilities
Bien. Solo considero perrinenfmte fumigar dentro las hab. Todo bien con lo demás.
Stayed 1 night in Jun 2025

8/10 Good

Jonathan

Liked: Cleanliness, amenities, communication
Tiene buen precio y sus amenidades son buenas, me quede con mi Esposa 3 dias y no nos fallo en nada la propiedad. Recomendado volveremos a Hospedarnos cuando regresemos a Playa del Carmen : )
Stayed 3 nights in Jun 2025

6/10 Okay

Lena

Liked: Cleanliness

Good location

We arrived 4 hours before check in time and the gentleman working the front desk was extremely kind to let us into our room early. I give them a 5 star for that. The room was ok. Problems with water pressure and minimal hot water. We stayed on the side where there is an adjacent night club and it was very loud at night.
Stayed 7 nights in Mar 2025