The Alfriston

4.0 star property
Hotel in Polegate with a steam room and a 24-hour front desk

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Deans Place Hotel welcomes guests to its garden setting with an outdoor pool and sun loungers for a peaceful retreat. Enjoy thoughtful touches like a manager's reception and dry cleaning services, while the on-site restaurant serves a proper English breakfast.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Pet friendly
The current price is AED 573
AED 687 total
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 12 of 12 rooms

Classic

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Heating
Flat-screen TV
Shower/tub combination
Hair dryer
Free bottled water
Coffee/tea maker
In-room safe
Desk
  • Sleeps 2
  • 1 King Bed

Heritage

Highlights

Heating
Flat-screen TV
Shower/tub combination
Hair dryer
Free bottled water
Coffee/tea maker
In-room safe
Desk
  • Sleeps 2
  • 1 King Bed

Culture

Highlights

Heating
Flat-screen TV
Shower/tub combination
Hair dryer
Free bottled water
Coffee/tea maker
In-room safe
Desk
  • Sleeps 2
  • 1 King Bed

Sussex

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Flat-screen TV
Shower/tub combination
Hair dryer
Free bottled water
Coffee/tea maker
In-room safe
Desk
  • Sleeps 2
  • 1 King Bed

Family

Highlights

Heating
Flat-screen TV
Shower/tub combination
Hair dryer
Free bottled water
Coffee/tea maker
In-room safe
Desk
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

Gyles Suite

Highlights

Heating
Flat-screen TV
Shower/tub combination
Hair dryer
Free bottled water
Coffee/tea maker
In-room safe
Desk
  • Sleeps 2
  • 1 King Bed

Lawrence Suite

Highlights

Heating
Flat-screen TV
Shower/tub combination
Hair dryer
Free bottled water
Coffee/tea maker
In-room safe
Desk
  • Sleeps 2
  • 1 King Bed

Dene Suite

Highlights

Heating
Flat-screen TV
Shower/tub combination
Hair dryer
Free bottled water
Coffee/tea maker
In-room safe
Desk
  • Sleeps 2
  • 1 King Bed

Champion Suite

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Flat-screen TV
Shower/tub combination
Hair dryer
Free bottled water
Coffee/tea maker
In-room safe
Desk
  • Sleeps 2
  • 1 King Bed

Cozy

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Flat-screen TV
Shower/tub combination
Hair dryer
Free bottled water
Coffee/tea maker
In-room safe
Desk
  • Sleeps 1
  • 1 Twin Bed

Family Suite

Highlights

Heating
Flat-screen TV
Shower/tub combination
Private bathroom
Hair dryer
Free bottled water
Coffee/tea maker
In-room safe
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Coach House

Highlights

Heating
Flat-screen TV
Shower/tub combination
Hair dryer
Free bottled water
Coffee/tea maker
In-room safe
Desk
  • Sleeps 2
  • 1 Double Bed

Similar properties

Frequently asked questions

Does The Alfriston have a pool?

Yes, this property has an outdoor pool.

Is The Alfriston pet-friendly?

Yes, this property allows dogs (limit 1 total). There's a fee of GBP 10 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at The Alfriston?

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM. After-hours check-in is not available.

What time is check-out at The Alfriston?

Check-out is at 11:00 AM.

Where is The Alfriston located?

Situated in Polegate, this hotel is within a 10-minute walk of St Andrew Church and Clergy House. Drusillas Park and The English Wine Centre are also within 2 mi (3 km).

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Reviews

The Alfriston Reviews

8.6

Excellent

8.8

Cleanliness

9.2

Location

9.2

Staff & service

8.2

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 106 out of 240 reviews
Rating 8 - Good. 97 out of 240 reviews
Rating 6 - Okay. 19 out of 240 reviews
Rating 4 - Poor. 16 out of 240 reviews
Rating 2 - Terrible. 2 out of 240 reviews

Reviews

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved every moment of our stay at The Alfriston.
Stayed 2 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed our stay!
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Great location and facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Alfriston turned out to be a very pleasant stop off on my South Downs Way walk. I can't fault anything. Only to thank all the staff that made my stay a memorable one. Can I add a special thanks to Alessandra.
Stayed 1 night in Oct 2025

10/10 Excellent

Jenny

Liked: Cleanliness, property conditions & facilities
I liked everything
Stayed 1 night in Aug 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful pool, had a great stay.
Stayed 1 night in Aug 2023

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb hotel, newly renovated

We had a fabulous night here, it is much improved since the recent renovations. The new decor is beautiful, even in the 'classic' room which was cosy but perfectly formed. Lots of lovely little touches like glass of wine on arrival, Madeira port in the room, snacks available on request. The spa was small but lovely. Breakfast was very good quality but a little chaotic at 9.30 on Sunday morning - suspect there are a few service glitches still to be ironed out since the reopening - but otherwise the service was top notch, they couldn't have been more helpful. We will definitely be back.
Stayed 1 night in May 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, room comfort
Lovely country house hotel. Food only ok and hotel a bit tatty but location and ambience trumps this
Stayed 1 night in Jul 2022

4/10 Poor

Simon

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Very poor service at dinner, staff were nice but seemed overworked and disjointed so lots of running around while you were kept waiting ages for anyone to come over. Quite a frustrating meal experience. Asked for 2 rooms close together which they confirmed, yet placed at opposite ends of the hotel with no explanation or even acknowledgement. Woken up at 645am on Saturday with fire alarms going off, which really ruined the weekend, so we all had breakfast and set off home to get some rest. Not a relaxing break it was meant to be.
Stayed 2 nights in Aug 2025

8/10 Good

Terence

Liked: Cleanliness, staff & service
Lovely grounds, public areas. Corridor to downstairs bedrooms needs decorating but bedroom itself very nice.
Stayed 1 night in Jul 2023

6/10 Okay

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need to sort out water supply not good draining an ocean to get hot water
Stayed 1 night in Sep 2023

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
We really like Signet hotels having stayed at the Retreat several times, and now The Alfriston twice. We first stayed at The Alfriston within the second week of it opening and it understandably felt like it was finding its feet. However we expected it to feel settled six months later - not quite our feeling. It still feels like it is settling in. The extra touches we used to enjoy like freshly baked biscuits and an evening digestif in the rooms felt like we were being spoilt and cared for. However these have been replaced by regimented, restrictive times in the bar area, which removed the very special and generous feel from the initial approach. We enjoyed our stay but there lacks the generous and warm feel from before which we feel is a real shame. We are sure that there is good intentions but prescribing times to enjoy the touches removes the feeling of being generous from Signet. I feel the hotel still needs to settle and find its way especially as it is competing with other similar level hotels in the immediate vicinity. The brasserie menu and food quality does not compete with other hotel restaurants in the area and was disappointing quality in comparison. The menu has not changed since Spring and could do with seasonal changes and surprises. No change to the menu makes us wonder why seasonal produce is not being used to drive the dishes, unlike other restaurants in the area. The hotel bar feels cold & underwhelming, in comparison with much warmer competitors
Stayed 2 nights in Oct 2025

6/10 Okay

Isobel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, cosy hotel with friendly staff. It was a friends birthday and the hotel staff were great with helping decorate the room and wished her a happy birthday on arrival. Was a little disappointed with the spa as there is no jacuzzi and just the outdoor pool, it was also freezing in the room with the loungers so not very relaxing! I did ask for someone to adjust the temperature but this didn’t make a difference. The restaurant staff were friendly but the food was quite disappointing, the steak was really underdone despite us being asked how we wanted it cooked, also was not asked if we wanted more drinks or checked on throughout the meal. Good breakfast. The pantry was disappointing in comparison to other sister hotels as was just a small cupboard with a few bags of crisps and lollipops. Overall a nice stay but wouldn’t rush back.
Stayed 1 night in Sep 2025

8/10 Good

ANTHONY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the hotel tries hard to reach the luxury bracket with the new spa and other facilities, it does not quite succeed. Most staff are friendly and helpful, the cleaning staff were particularly cheerful and the receptionists also. One of the senior receptionists was typical of a minority of staff who do not have a service ethos and in her case was unnecessarily rude to us and to other guests. It seemed that the staff were all rushed off their feet and that better Training and a couple more would have helped things along. The breakfast was good but various ingredients including fruit had run out well before the end of service. The grounds are in need of maintenance. The pool area and spa are new if small, and the masseuse and staff very efficient. Room clean and bright. Food was reasonable in quality. Prices very high for a hotel of this quality. They do not have much competition yet in this area as a hotel with pool etc but if this changes they will need to up thr game.
Stayed 3 nights in Aug 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great boutique hotel in a lovely setting which has been very recently tastefully renovated. All the interiors are stylish, great SPA, good restaurant and service, wonderful outside spaces incl. pool. Breakfast is a bit limited but good, coffee isn’t great Lots to do in the area as well. Rathfinny winery just nearby was a happy find with a great restaurant, hiking routes to Seven Sisters, Alfriston village is a gem The only challenges we had were in regards to the check out rules - lack of a clear late check out policy, different receptionists saying different things, overall felt greedy and we end led up being overcharged in the end compared to what had been agreed (pending refund). 11AM is too early for 4PM check in, so the hotel needs to be prepared for exception requests
Stayed 2 nights in Aug 2025

8/10 Good

richard

Liked: Cleanliness, staff & service, property conditions & facilities
The only criticism would be the tiny bathroom that was difficult to get into as it was so small.
Stayed 1 night in Aug 2025

8/10 Good

Eileen

Liked: Cleanliness, property conditions & facilities, room comfort
Beautifully decorated hotel very individual n lovely touches like the pantry. Lots of staff n very friendly but not always efficient eg took drink/food orders then disappeared. Spa staff and treatment excellent.
Stayed 1 night in Jul 2025

4/10 Poor

Tom

Liked: Staff & service
Disliked: Room comfort

Terrible Rooms

The main building is nice. We booked a Heritage room but we were given a small hut in the carport. It seems it had been converted from a storage unit. The room was tiny, badly insulated, badly laid out and lacking in amenities. There are no fans or air conditioning and given the proximity to the car park, noise was loud and early.
Stayed 1 night in Jul 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in the countryside. Staff all very welcoming and friendly. Spa facilities were clean and had a very relaxing atmosphere. We also used the restaurant and the food was amazing.
Beautiful classic bedroom
Robes provided for use at the spa
Tea tray with a lovely selection of teas and bottles of milk.
A complementary tipple of Madeira
Stayed 1 night in Jul 2025

8/10 Good

Holly

Liked: Cleanliness, property conditions & facilities, room comfort

Lovely recent refurb

We visited here on our honeymoon and had a lovely stay. No upgrades or special touches which was unfortunate, but it is a lovely hotel that had recently been upgraded. The food in the restaurant is great, but service was a bit slow. The pool was lovely but sadly no hot tub
Stayed 1 night in Jul 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most I've used a hotel services in a while, and all was exactly what I needed for my stay. Very relaxing vibe.
Stayed 2 nights in Jul 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with fabulous design, brilliant people and gorgeous setting.
Stayed 2 nights in May 2025

10/10 Excellent

Sugathan

Liked: Cleanliness, amenities, property conditions & facilities
Amazing place!
Stayed 2 nights in May 2025

8/10 Good

Minette

Lovely property. The reception
Stayed 1 night in May 2025

10/10 Excellent

Delphine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique hôtel
Stayed 2 nights in May 2025