Chalets in Polk County

"Very nice and clean. Have stayed there two times and will be going back again. Thank you for such great service and clean rooms!"

" Clean & friendly. Bed a bit hard though. "

"Pool & hot tub were excellent! Hotel was great value for a quick stay!"

"We were in the middle of check-in when the establishment was rated by the police force and temporarily shut down do to a search for drug-related issues. Apparently this was not the first time and this is a known establishment where drug deals frequently happen clearly we didn't know that when we booked but thankfully we were able to get a room at another hotel nearby where there were no issues needless to say I would not recommend staying here to save a few dollars when there could be safety concerns"

"great staff"

"The room was clean and spacious. I wish there would have been a closet. They did give us a bottle of wine for our anniversary. "

"The staff is awesome, from the front desk to the shuttle driver. The bathrooms are beautiful and the rooms spacious. The towels are soft and the complimentary bottled water is a very nice touch. I would definitely recommend this hotel."

"We arrived around 10 pm. The front receptionist was clicking on her computer and looking at her phone. She doesn't look up, greet me, or even say I'll be right with you. After a very uncomfortable ,rude few minutes of her basically ignoring me, and I have my od and card out on the counter, she finally looks up to check me in. Property feels and looks dated. Not very clean, there were mold spots in the shower grout, pool are was not cared for, and 1 elevator was out of service. We were in town for a sports tournament and I was shocked after booking this property which was highly rated on Expedia."

"Staff were polite, parking was fine. Hotel is showing its wear. They are trying to update but not well finished. Hallway carpet was dirty. Poor lighting in the bathroom. Main part of room was clean, but corners and woodwork could use a better cleaning."